A-1 was prompt with their estimate. Because the temperature was in the 90’s, they gave me priority. They were prompt and outlined the work to be completed. Upon completion, they explained the operation of the new unit. Follow up was excellent.
Description of Work: Installation of replacement heat pump system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Anna E.
07/2018
5.0
heating & air conditioning/hvac
+ -1 more
A-1 has performed the seasonal maintenance on our high efficiency Carrier gas furnace for 3 consecutive years. I typically call and they are able to have someone out within the week (or sooner), and can flexibly fit my schedule. Their workers clearly introduce themselves and wear protective coverings on their shoes. They perform the service and clean up after themselves. They test the system once they are done. They had come highly recommended from a neighbor who used them to install a new system. I would highly recommend them.
Description of Work: Seasonal maintenance on gas furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
James H.
06/2018
5.0
heating & air conditioning/hvac
+ -1 more
Pat arrived as promised, taught us how to find the humidity setting on the thermo-control and cleaned the blower wheel that a light coating of dust after 11 years use. Pat was very thorough and speedily completed the work. He is the tech you want working on your system with the amount of experience he has gained. We'll be calling them the next time we need an assist.
Description of Work: Clean blower wheel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James R.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
It went very well. I called Friday evening and the contractor was able to come first thing Saturday morning. He quickly diagnosed problem and made required repair to get HVAC back in operation during extremely hot weather.
Description of Work: HVAC repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Brigitta F.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
I have a contract with them. They come like twice a year. I think it is $300 for the whole year. The quality is fine. They are very good and very easy to work with. They arrive when they are scheduled. I would use them again.
Description of Work: check the heating and A/C out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Victoria Y.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
We just moved from one house to another. We used to use A-1 Heating and Air. They just completed our annual service this past fall. We had a maintenance contract, so there was no charge. I would give them an A rating for all the categories. We are not planning on using them again because we just moved into a house that has a 10 year warranty on the system, so we don't plan on using them. I would use them again if we didn't have the warranty.
Description of Work: annual service
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Estrella P.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
I use what they call the A-1 Heating and Air Company. They were here the beginning of Fall/Winter 2016. My husband is the one that pays it, but it's not very expensive. They were contracting to our parts and that's why we got them. We have a yearly contract with them. We have been using them since 1975. It's easy scheduling with them. We're very happy with them.
Description of Work: They did a yearly check up on the furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joe and Susan D.
10/2016
5.0
heating & air conditioning/hvac
+ -1 more
The work is very good and I'm very satisfied with them.
Description of Work: I have a service contract with A-1 Heating and Air Conditioning. They come out twice a year to clean and do a tune-up on our HVAC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Bill W.
10/2016
4.0
heating & air conditioning/hvac
+ -1 more
It well pretty well. They were on time; they were professional. However, their prices have sky-rocketed in the last year. You have a choice of inspecting both heating and air conditioning at the same time or having separate more timely inspections for substantially more expense. The inspection of the air conditioner was originally scheduled for October. They couldn't give me an appointment before then, but an opening did happen in August - still near the end of the air conditioning season.
Description of Work: Inspecting air conditioner
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$100
Jim H.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
my family retired from the military here and have had contracts with A-1 for quite a while. I bought my house from my mother when she retired from teaching and she gave me a contract with A-1 as a house warming gift. I have owned my house since 2006 and have renewed the contract every year sense. This is a friendly, punctual and professional company. A part on our furnace died on Thanksgiving and they sent someone to fix the problem that day. I would and do recommend them to everyone I know.
Description of Work: made repairs under contract
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James H.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
The old unit quit because its circuit card controller had a burned relay rendering the unit unrepairable.
Description of Work: Our Aprilaire humidifier quit working. They came to check the unit and found that the solution was to replace the unit. A new unit was ordered and installed a week later. While the overall price was higher than expected, their service was the best worth the price.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
George M.
12/2015
5.0
heating & air conditioning/hvac
+ -1 more
Provider arrived on time, went right to work and tuned up the entire HVAC unit both inside and outside components. He gave the best HVAC tunig up I have received from a variety of providers.
Description of Work: Serviced the HVAC unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tom D.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
Very Professional team. Arrived on time and completed the job quickly.
Description of Work: Installed a new furnace and airconditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Maureen R.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
We had checked with a number of business's on Angie's List and were so disappointed with either the lack of response, failure to show for an estimate, high costs for an estimate or prices through the proverbial roof. I had heard from my nephew about A-1. A-1 was not only the most responsive but also far and away the best price. They came out within one day. The cost to replace was provided within a few days after they came out again to check certain measurements. The price was so good that I immediately agreed. The A/C unit was installed with a crane within 1 week. The crane also removed the old unit to the ground where it was disassembled and removed by smaller trucks.The only difficulty was figuring out the programmable thermostat but the learning curve was pretty quick. I cannot say enough nice things about the experience. The cost was $5000 better than anyone else and they were more professional than all their competitors. The owner is a true gentleman, and I can recommend A-1 with the highest praise of any business we have ever dealt with in the past.
Description of Work: They replaced the old roof-top Air/Conditioning and heating unit on my business. The unit was replaced with a smaller far more efficient unit. All debris was removed and other than a few tweaks it went flawlessly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,750
Wayne S.
08/2015
5.0
heating & air conditioning/hvac
+ -1 more
My 14 year old heat pump stopped cooling yesterday. I called A-1, recommended by a neighbor, for an estimate to replace entire unit since it had been serviced by another company within the last month and I figured it had reached the end of its life span based on my experience over the years. Pablo, while preparing his estimate, checked the outside unit and concluded by the noise it was making that my problem might be as simple as replacing the capacitor which I agreed to. He replaced the capacitor, the unit is now working and I have an estimate in my hands. A-1, based on my positive experience with Pablo, will be seriously considered when replacement is necessary.
Description of Work: Repaired heat pump - replaced capacitor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Joyce D.
08/2015
5.0
heating & air conditioning/hvac
+ -1 more
They're really good at what they do. The people are very nice and they're nice to my cats. I've been using them for 35 years. One time, my AC went out in August and they installed a new one two days later.
Description of Work: They performed the annual check on my air conditioning system.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Weant J.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
It went good. They came quickly and they fixed it quickly.
Description of Work: They replaced a capcitor on the Ac, refilled the freeon
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Matthew T.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
The tech, Vinnie, showed up in the middle of a blizzard to help me out. He went above and beyond, and was a really great guy.
Description of Work: We called this service provider for an emergency service call after hours, as we were having issues with out furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jamie H.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
My furnace had gone out in the coldest part of the year, and other companies had given me higher estimates. A-1 gave me a reasonable estimate and they installed it the next dah. The installers were professional and it was completed in a matter of hours. I would certainly use them again, and I have recommended them to other people.
Description of Work: I purchased my furnace from A-1 and they installed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Katie J.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
I've used A-1 twice in 9 years to replace my heat pump. They did a great job as usual, arrived promptly and completed the job in a timely manner. I will continue to use this reliable company as they are dependable.
Description of Work: Installed heat pump.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
James H.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
When I asked if that failure was an indicator of other problems, he explained that capacitors have no definite service life.
Description of Work: Our Carrier AC unit stopped working last evening--no picture/no sound. I called this morning and scheduled a tech visit. Expecting the worst case, I was very impressed that Antonio took one look at the control box and explained that a capacitor was needed. Murphy's Law was at work when he did not have the 40uf item on his truck, but he said he would go get one shortly. He was back in an hour, and fixed the unit in 10 minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Edna J.
08/2014
5.0
heating & air conditioning/hvac
+ -1 more
I purchase a heating and AC unit from Cypress Air, the unit is not even two years old. I did not have a maintenance agreement for two reason, I figured didn't need one on a new unit and second I was not impressed with Cypress. I wanted to find someone new. I was told about A-1 and did some research. I called an made an appointment on Thursday and they gave me a next day appointment between 12-2. Well the technician was here at 12:00, found the problem, returned to the office to get the part, came back and within one hour my system was fixed. The technician was pleasant, friendly and very professional.
Description of Work: Replaced a transformer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Brian B.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
A-1 has replaced two units for us at separate houses. They continue to beat everyone else's price and do top-notch work. Excellent communications leading up to the install. Very responsive. Everyone (and I mean everyone) that worked on the job (5 people overall) was very nice, communicated well, spoke good english, and were in general the kind of people you felt comfortable with in your house. They were able to do a very quick turn around on the install as well, next day vs week+ wait for our other quotes. Their work was top-notch, good attention to detail. They tested everything before they left, including little things like proper drainage. Everything was clean, professionally installed. This company will continue to be on our call-list for all heating/air issues. It was a pleasure doing business with them.
Description of Work: Replacement of a 4 ton high-efficiency variable speed furnace, coil and condenser (outdoor unit).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Kristy V.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
Everything was good with A-1. They were considerate and thoughtful. The price is reasonable. They were professional.
Description of Work: They did a seasonal maintenance. They changed the filters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert K.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
I dealt directly with the president of the company. The price they quoted was about half of what I was quoted by another prominent local HVAC company. Additionally, the work was promised to be done in a single day, and it was. I was very pleased with the work, and have had no issues since the installation.
Description of Work: Installed new HVAC units in my dual zone townhouse.
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Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Electronic Gadget Repair,
Gas Logs
FAQ
A-1 Heating And Air Conditioning is currently rated 4.9 overall out of 5.
A-1 Heating And Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A-1 Heating And Air Conditioning offers free project estimates.
No, A-1 Heating And Air Conditioning does not offer eco-friendly accreditations.
No, A-1 Heating And Air Conditioning does not offer a senior discount.
No, A-1 Heating And Air Conditioning does not offer emergency services.
Yes, A-1 Heating And Air Conditioning offers warranties.
A-1 Heating And Air Conditioning offers the following services: Installation & repairs for gas furnaces, central air conditioners & heat pumps.
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Contact information
5641-J General Washington Dr, Alexandria, VA 22312