Highlands Realty Inc

He did not show up.

When I first emailed this realtor she was very nice via email we set up a meeting for me to view a home and the day we met her in person she was very rude she had not even called the people living in the home to allow them notice that we was coming to view the home and was very upset that we had just showed up to see the home which I totally understand cause they should have been given notice that we was coming and it was her job to take care of that before we arrived. Then before we even walked in the driveway she informed us that if we did not sign a buyers agreement with her that she would not even show us the property. We informed her that we had been working with another agent and had never had to sign anything with him to see a home and she became very rude and again stated that she would not show us the property unless we signed with her. We ended up leaving and not seeing the property due to her actions then she called and tried to get the agent that we had been working with into trouble for him doing his job. I saw this as a very unprofessional and childish I would never recommend that anyone deal with this woman. We have been hunting for a home for several months and she was by far the worst realtor I have ever had to deal with.

Our house did not sell, but not do to anything that Matt did or did not do. The market is tough right now. We will be listing with him again.

Upon getting pre-approved, my wife and I called Matt Smith and advised him we were looking to purchase our first home. We advised him what we were looking for and in the price range we were comfortable with. Due to our different schedules, I advised Matt it would for difficult for my wife and me to look at homes at the same time. This was no problem! Matt came over the next day with 5 listings for me to look at and took me to each one. That afternoon he took my wife to see them as well. We loved one of the homes and advised Matt we wanted to make an offer. He came over the next day, we signed an offer. At that point the sellers and we were $17,000 apart. Matt helped us negotiate with the seller's agent over the next 3 days and we came to an agreement. We are in the progress of getting the home inspected, appraised and finalizing the loan now. Matt is helping us navigate this process with skill and professionalism. I cannot recommend Matt and Highlands Realty, Inc. enough.