We Clean Homes LLC

I asked for the floors to be mopped and they lied about doing it, spoke to Sandy about it an rescheduled new team which showed up once and they I could not get ahold of them. They do not speak English at all which makes communicating difficult at best

My experience with them was fine. I had to basically tell him every move to make. But I'm okay with that.

I really appreciated this service. I work from home but am really busy with meetings and various work activities. My wife also works full time as a teacher - so our home was not as clean as I wanted it to be. The We Clean Homes group took care of us. They came into a disaster zone but made things so much better when they left. I love that feeling of being in a clean home. I was so excited by their work that I had them back to continue deep-cleaning throughout the entire house and now I have them on a rotating schedule. These women are punctual, courteous, detailed and go the extra mile. My blinds had never been cleaned and this was just part of the service. They targeted a room and cleaned everything, i.e. dusting, vacuuming, organizing, polishing, etc. I recommend this group.

First, this provider was two hours late, they sent two people who did not understand cleaning. They did not do a good job and they did not work the full time.

I spoke to Sandy. The problem I have had in the past is that they send people that do not speak English. She assured me that someone out of the crew would speak English. They did not have any information that I had went over with Sandy. They worked really hard, but they did laundry which I had specifically said I did not want them to do. They arrived 15 minutes late and left 15 minutes early. I just thought that they would do the stuff Sandy and I agreed on.

They were awesome. I was hesitant because of the B grade at the time. They did a beautiful job and very pleased with their service.

It went pretty well. The cleaning crew was on time. The head guy was very good at communicating with me via text while at the house. Unfortunately my tenants weren't quite moved out which made it inconvenient as well as not everything could be cleaned. They weren't able to clean the fridge due to the tenants food being left behind... The cleaners were very concerned about the filth and offered to stay an additional hour if I was ok to pay for that hour ($45 extra) but I feel it was worth it! My only concern was, I felt some of the floors and a toilet could have been cleaned a little better but they did a spectacular job on the oven! :)

I bought a big deal for this service. Things went really good. I had them back last Thursday for probably the fourth or fifth time since then. I am having them come out on a monthly basis. They have it down to where they can do it in an hour and a half so the price was $60. They charge $40 per hour. There are two of them that come. They paid a little more attention to the bathroom than the kitchen, but vacuumed up the other area. It is probably my fault for not looking closer but when they leave I find some things I go over and dust, which is not a big deal. I don't know if I should increase it to two hours to give them time to completely finish. It is kind of two or three steps above what I could do myself.

I thought she was kind of slow and she was not thorough. She did not understand English well so she did not do all I wanted. I wanted her to get on her knees and do the floor and she did not do that.

I emailed them on 8/13 and I still have not gotten a response. I called them on 8/14 or 8/15 (can't remember exactly) left them a message and never heard from them.

They showed up an hour late. They didn't bring their own supplies (vacuums, brooms, etc). They finished half of the job, I just wanted the kitchen, the bathrooms and the floors done on the main floor. The main floor of the housed is about 2100 square feet. Left all the trash bags in the hallway. This was for 9 man hours! Do not use them.

It was fine. It was done to our satisfaction. The price was right. They came out, did the job and got it over with. They were very quick about it. I can't say I'd rave about it but I think they did a good job.

.They arrived on time and worked hard.

It worked out fine, they did a good job.

My regular cleaner was sick so I used this service on a pinch. Thye are fairly busy so the scheduled a week out, almost didn't come the day of but found someone to fill in for the "sick" cleaner, Communication was very prompt and professional. She did deep cleaning in the kitchen for 3 hours and barely got to the 2 bathrooms. I would say slow but thorough and I would use them in a pinch, but would be too slow for regular use. She folded the towels in the bathroom a cool way that was easy so I learned that and was happy!

The 2 women showed up unannounced on a Monday for 3 hours of housecleaning. In that 1 1/2 hours for 2 people they could not clean 3 bathrooms. They had to work together which if they had split up I might of gotten everything done I wanted, which was 3.5 bathrooms, and some dusting. I asked the women to call me for another time, and if they could come in 2 weeks, thinking I would ask for 1 person for 3 hours, or separate them. To this date I have not had a callback. Company contacted me and fixed the mis communication.

They come every two weeks. They were the one to do the blind cleaning, disgusting more specifically. It’s all good. They’re expending their services. I just got a little doubt if they trying to abandon other stuff. They do garden stuff.

I am not going to complain , the ladies done a fair job considering they neither one understood english and I dont speak Spanish , I am satisfied with the work that was done !

We closed on Friday, 3/27/15, on the purchase of a 16 year old home that was in excellent condition but needed to be cleaned spotless. Sandy, who owns We Clean Homes, met me at the house for a walk-through on Monday, 3/30/15, and took copious notes of all the rooms (10), the bathrooms (3), the closets, the cupboards, the bookshelves, the windows, the doors, the garages, etc. That evening she quoted me the cost to thoroughly clean everything that week - $670. My wife and I were very pleased with the reasonable quote and asked that they proceed. By Friday evening the cleaning was complete; we inspected the home, and found everything near perfection. We gladly paid the bill, still amazed at how reasonable it was. The now thoroughly clean home was very welcoming to move into.

They did a very good job on everything. I usually tip them but with the 20$, I do not tip them. They are very good workers and they work fast and on there own. They do a good job.

Provider indicated that it would follow up, but never did. Nothing to report on service quality, since no service was performed.

Cleaned for 9 hours. Excellent work. I will use them again.

Was never able to schedule with the company. I have called and emailed numerous times and have not gotten any response.

Super professional and fast. I appreciated that chance to work with them - I sorted things while they were out and then they put them back where I wanted them. I discarded and donated a lot of stuff that way, and I appreciated their help with all the heavy lifting.

I called this company because of a coupon deal they had going. The coupon deal stated they would clean and organized the garage for $159.When I first talk to the representative for We Clean Homes, I explained that this would be an unusual job. I told him that I needed someone to empty and clean the garage, then after a week, come back and put everything back into the garage. I told him that during that week we would have the garage painted. He said there was no problem with this. The only extra charges might be if there was any junk to be hauled away. I was impressed with the crew sent to empty and clean the garage. They moved everything out and cleaned the garage. They missed a few spots (edges and top of a cabinet,) They were professional and polite. They worked for 3 hours and then left. The problem occurred when I asked the to come back and organize the garage. They wanted to charge $180 to return. According to the coupon I paid for "up to six labor-hours". In the initial contact, the only extra fee mentioned was the junk removal. I believe I already paid for the organization of the garage and refused to pay more money so I'll do it myself. What it boils down to is that the tis company will do the minimum and no more. They may say they are willing to work with unusual circumstances but they won't be when it come right down to it.