Since 1942, Tower Plumbing has been serving Salt Lake City, UT and its surrounding areas for over 75 years. They are a licensed and insured plumbing company that is here to serve you in all your plumbing needs. Call and make an appointment now with the experts at Tower Plumbing!
Business highlights
82 years of trusted experience
Services we offer
Tankless Water Heaters, Water Heater Repair & Replacement, Water Main Repair, Leak & Pipe Repair, Faucet & Fixture Installation, Water Backflow Prevention, Bathroom Remodels, Boiler Repair & Installation, Sewer Line Repair, & Gas Line Installations. Commercial Plumbing, Fixture Repair & Installation, Sewage Ejection Systems, Sump Pump Repair, & Fire Hydrant Repair
Went very well .They were even half an hour early. They charged the quoted price. Very pleased. They also had to get to the main valve outside and turn it off which was under foot of ice.
Description of Work: They replaced the turn off water valve in our basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Response from Towers Plumbing
Thank You Jim Towers
james G.
01/2014
3.0
plumbing
+ -1 more
when didn't go just the way plumber wanted stated he was going to replace entire unit that was not acceptable he repaired orig unit this was what was requested in orig call to company
Description of Work: repaired front hose bib was leaking could not turn off replaced handle and screw and tap washer in timely manner
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$132
Response from Towers Plumbing
I am sorry we didn't do a better job for you. Jim Towers.
WENDY H.
12/2013
5.0
plumbing, water heater repair
+ 0 more
Very smooth. Very quick. Thought they would be half a day but only a couple of hours.
Description of Work: They replaced the water heater along with plumbing repairs,water valve etc. Used brass pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Carvel T.
11/2013
5.0
plumbing, water heater repair
+ 0 more
No work was performed. I hired a Stallion Plumbing Co. for a price of $600.
Description of Work: Mike gave me a "ballpark" estimate when he answered the phone. He gave me much useful information about the cost of the parts which would be needed, and about their labor rate, and how many hours the job would probably take.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Towers Plumbing
When we give a quote over the phone we will add a fudge factor. If the job comes in less everyone is happy. If it goes the other way not so much. Thank you for your comment Jim Towers
Merrill W.
10/2013
5.0
plumbing
+ -1 more
I thought the plumbing in the house was going to shake apart due to a terrible water hammer vibration. We called Towers, hoping that we could get them out within the following week. They sent a repair man the very next morning. How refreshing, and he arrived exactly on time. I expected hours of investigation and repairs. But, to my pleasant surprise he knew immediately what the problem was and had it all fixed in less than an hour. He also adjusted our water pressure and provided other really helpful suggestions on our plumbing system. You know he really cared. And I really appreciated it. I will certainly use them for my plumbing needs in the future.
Description of Work: Repaired a really bad water hammer vibration in our water pipes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Michael P.
07/2013
5.0
plumbing
+ -1 more
I have used their services twice now. Work has been done well and I plan on using them in the future.
Description of Work: General plumbing repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Betsy M.
05/2013
5.0
plumbing
+ -1 more
Towers Plumbing was recommended to me by my usual indoor plumber, Shawn Hall (who also does a great job with interiors), when I was in need of an excavation crew. I was told that Towers is very mindful of finishing touches, and they were "the best in the area" for overall quality. We discovered a leak in our water line (via huge water bill), between the city main and our house. We live in Sugarhouse, so of course there's huge trees everywhere; including the one directly over our city line "tie in". Jerry (the owner) was EXTREMELY concerned with the health of the tree, and making sure it wasn't hurt in the process. He was timely in all of our communications, and very pleasant to work with. We got estimates from 3 different companies, and Towers was the lowest (this was surprising to us since they were the company know for being the most cosmetic with the finish). We chose Towers and they arranged for the crew to come over as soon as I was ready. During my summers in college I used to work for an excavation company, and I've never seen a crew operate like these guys. Their attention to detail was amazing. From the water line in the basement, to the tie in at the curb, they took their time in developing a plan to minimize the impact to the surrounding areas. Their sod removal in the yard was well planned and mapped out, and they placed the dirt from the holes (big holes) on tarps to keep it from making a mess on the rest of the yard. They even kept the layers of dirt separate to keep it uniform when they put it back in. They took their time while working around the tree roots, and even hand dug most of it to minimize the chance of damaging it. After removing the old galvanized line, they quickly replaced it with copper and replaced the dirt and sod perfectly. They had removed a sink in the basement, and they remounted it better than originally and they made an improvement to the architecture of the water line where it comes into the house (no additional cost). I actually had multiple neighbors ask me later when I was going to have the crew over to do the job! They couldn't even tell the guys had been by. If that doesn't speak volumes to how good it looks, then nothing will. So, in summary: They were a pleasure to work with, they were punctual and timely, their bid was below the others in the area, they came in under their own bid (by $100), and they left my house and yard in better shape than when they arrived. If you have an big plumbing job that needs tending to, don't even hesitate....call Towers Plumbing!
Description of Work: Replaced/installed new water main between city line and house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
John Martin H.
03/2013
5.0
plumbing
+ -1 more
I am the president of the Alumni Board of a fraternity at the University of Utah. As such I am responsible for the maintenance of the house. I was informed of a water main break at the house. The water was turned off and the house tenants had no water. Towers Plumbing said they could get started in two days. They arrived on time and started the work. The had to dig up the frozen ground to get to the main. They had to work through the sprinkler piping that had been redone several times. The work took two days to complete. Once done they had repaired the broken main, installed a new sprinkler shut off valve and re-connected the sprinkler lines. They installed a new pressure regulator and a few other upgrades to the system. (The house was built in 1910) The team was very professional and completed the work in a timely manner. If needed I would use them again.
Description of Work: I called Towers Plumbing who was recommended and also on Angie's List to repair a water main break at a fraternity at the U of U. They repaired the leak and upgraded some other plumbing issues. This required digging down to the main and replacing the pipe. It also required the re-instalation of the frozen sod.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,437.3
Jessica B.
03/2013
5.0
plumbing
+ -1 more
The work was professional and on time. I had one failure after finish due to heavy equipment running over sewer line. The response from Jim Towers was quick (it was a weekend) and professional.
Description of Work: New construction plumbing entire house including geothermal heating and a/c system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35,000
Peggy I.
02/2013
5.0
plumbing
+ -1 more
Fast, efficient, and pleasant service. Although the office said there wouldn't be anyone available until the next day. they returned my call within 2 hours and had a plumber here within 15 minutes! This is an old home, and he was able to install pipe that matched the existing plumbing.
Description of Work: Replaced outside faucets, piping to the shutoff valve. Replaced the valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Donna & Mike S.
08/2012
5.0
plumbing
+ -1 more
They have done tons of work for me in the past. They are expensive, but very good.
Description of Work: I had some plumbing replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janet H.
08/2012
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
They always guarantee for a month and tell me to let them know if there is any problem and usually there haven't been any problems. I would absolutely recommend them. They are great. They did exactly what they said. They kept me informed. They did the job right for almost exactly what they did it for, within a $100. He was helpful. He came out quickly even though I was collecting other bids and he came and gave me hid bid price. They were professional, quick and efficient. The price was definitely reasonable and definitely even cheaper than others. Their responsiveness was good.
Description of Work: I used Towers Murray Plumbing for Heating & A/C and plumbing services. I had them come out 3 or 4 different times. They worked on my furnace and worked on my water main about a year ago
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Bob M.
07/2012
5.0
water softeners
+ -1 more
The job was for a main water line and a meter into the house. I will recommend Murray Plumbing to others too.
Description of Work: I used Towers Murray Plumbing for water softeners. I used them around five years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Martha G.
07/2012
5.0
plumbing, drain cleaning
+ 0 more
Excellent. Towers did our sewer and water line the month before and this replacement was phase 2.
Description of Work: Towers came and replaced all of our existing galvanized water lines. They replaced with pex. The house is 100 years old so it was a challenge. The basement is not a chaotic mess of pipes. Everything is located in a single space. All pex is neatly into the joists. The price was good the quality was great. The guys showed up on time where done by early afternoon. Water pressure is great now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,760
Martha G.
06/2012
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Excellent would call them again. We have a older house with new style boiler that was not installed by Towers but they were very good about responding to our call and providing services.
Description of Work: No hot water from the boiler. Called Towers they came out that day. The Boiler was low on water and had shut itself off. They taught my husband how to fill the boiler. The person doing the repair was excellent and was very helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Martha G.
06/2012
5.0
plumbing, drain pipe
+ 0 more
Excellent. Repair took 3 1/2 days. Sewer back on line on 2nd day. Lawn, plants, cement, and concrete repaired nicely.
Description of Work: Install new sewer line from the house to city main. Reroute plubming in basement and replace defetive piping. Kill old sewer line. Installed new water service, new stop and waste and new valve and PRV inside. Included all city permits, cement, and asphalt repair. The house is 100 years old so the job was complex.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Allen S.
06/2012
5.0
plumbing
+ -1 more
It went very well. They were in and out with a minimum of fuss. New water heater works great.
Description of Work: Towers Murray Plumbing has done several jobs for me, I don't know why I've waited this long to give them an "Atta Boy"! They've always been prompt and courtious. The one, and only, time there was a problem Jim Towers came by, looked over the situation and we got it taken care of. He's an honest, honerable business man and I'll continue to use them with confidence.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Ronald M.
11/2011
5.0
plumbing
+ -1 more
They were prompt and did a good job. They were reasonable in price. They were professional.
Description of Work: I used Towers Murray Plumbing to repair two toilets that needed repaired and they stopped a leak in a shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Janet H.
11/2011
5.0
plumbing
+ -1 more
They were the first ones to show up and give me a bid. They went the extra mile and set up a temporary water access to my house even before I told them they got my job. The came and did exactly what they told me for the bid. They were able to do the job within 2 days. They were fast, efficient, cleaned up after the job great and I have not had a problem for these last 6 months.
Description of Work: Had a water leak outside the house in the main water pipe running into my House. they put in a whole new line from the street to my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Ellen G.
09/2011
5.0
house painters
+ -1 more
They did a good job! They came and got it done in the morning. The project went fast. It cost $2400 and I thought that was expensive but have since found that price is pretty standard.
Description of Work: They had a machine come in and tunneled a line into the ground outside of my house from the main water line and into my basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Michelle C.
09/2011
5.0
plumbing, drain cleaning
+ 0 more
They have been great. They were quick and professional. I thought that they did a good job. I previously had another company look at the pipe and they had quoted me a rather high bid of work that was needed to be done that included tearing up our front yard and to put new pipes. They also told me that it would be impossible to unclog the pipe without doing all that. Their estimate was for a big huge job and they had quoted me $20000 which was a huge difference. However, Towers Murray Plumbing came out and unclogged it. They said that they might be required to unclog it a couple of more times but I did not have to worry about having to tear up the whole yard. They felt that if it did become necessary to tear up anything then there was this one little pipe under the sidewalk that they could get to. Their price was good. They were out on that afternoon.
Description of Work: I used the services of Towers Murray Plumbing They came out and took care of a clogged pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Diana Y.
08/2011
5.0
plumbing, house painters, drain cleaning
+ 1 more
A few days ago, the toilet in my master bath began flushing improperly. It did not sound right when you flushed it and the bowl appeared to not empty properly. I called Towers yesterday b/c they had fixed two other toilets in my house a couple of months ago. They came out the very next day (today) and discovered that somehow a child's sock had been flushed down in this toilet. They removed it and checked that it now worked properly. Just like the last time I used them, they were very professional and courteous, were in and out in about a half hour, did not try to sell me services I did not need, and were fairly priced. I will definitely continue to use them when I need a plumber.
Description of Work: Repaired toilet that would not flush properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Diana Y.
06/2011
5.0
plastering, plumbing
+ 0 more
The plumber from Towers was very friendly, courteous and prompt. I had two toilets with problems. On one, you had to hold down the handle for the bowl to empty completely, and on another one, I sometimes had difficulty getting it to flush. The guy replaced the parts in the tank on both toilets for a very fair price of $119 and assured me that my toilets are in good condition and I did not need new ones. (I had another plumber from a different company tell me that I needed new ones just the day before.) I would definitely use Towers again and recommend them to anyone.
Description of Work: repaired two toilets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Dr June S T.
05/2011
5.0
plumbing, gas leak repair
+ 0 more
I spent $480 on that work. They were not cheap. They were very efficient. They did a good job. They were here when they said and finished the work in half an hour or under. They put in the appropriate valves. They were very good. They had done another job in 2008 for us to replace some valves in the sprinkler system. They had replaced the water pipe and I was really impressed with that one. They did not have to dig out the lawn. They ran something along the track of the old pipe and managed to solve the problem. I was very pleased with that work because the lawn was not dug up and the work was done.
Description of Work: I used Towers Murray Plumbing in May of 2009 to run a gas line to the barbeque.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Robert H.
10/2010
3.0
plumbing
+ -1 more
Cancelled future appointments with Towers plumbing
Description of Work: I called the dispatch and they said they would have a plumber by mid morning. I assumed everything was great. An hour later they called back and send that there were no plumbers availalbe and they would need to schedule me later in the week. My problem needed attention during the business day, a leaking saftey valve on a water heater, and I felt that this inaccurate upfront infomation was problematic and required that I re-search and find a new plumber.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Exterior Painting,
Drain Pipe Installation,
Water Filtration and Softening,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Plaster,
Wells and Pumps
FAQ
Towers Plumbing is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:30 PM
Wednesday: 7:00 AM - 5:30 PM
Thursday: 7:00 AM - 5:30 PM
Friday: 7:00 AM - 5:30 PM
Towers Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa