RKD Tile provides tile installation services for residential and commercial projects of all sizes. We have an exemplary reputation and a Twenty-three year history of exceptional quality workmanship. RKD Tile has developed long-term relationships with clients by delivering results. We have an A+ rating with the Better Business Bureau, are members of the Park City Area Homebuilders Association and have received the Park City Builders Choice Award three times.
RKD Tile does an exceptional job! Rob was great to work with, as were his entire crew! Although we felt the work was exceptional, we have been pleasantly surprised to keep getting compliments from other workers as they look at our new home, and they are amazed at how beautiful the tile work is. We have had others tell us they haven't seen such a good tile job as this one. Rob and his team were quick to make suggestions and were absolutely the best to work with. We will recommend RKD Tile to everyone.
Description of Work: Tile backsplashes and floors and walls
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chase T.
06/2016
1.0
ceramic tile
 + -1 more
I contacted RKD Tile on June 21st and left a detailed voicemail of the services I would need and how to contact me. I never heard back so I called again on June 29th and they actually picked up with phone. He let me know they are not taking on any new work until August. This time frame actually would have been fine but the fact that they couldn't pick up the phone to let me know this beforehand is absolutely ridiculous. I will never contact this company again.
Description of Work: Contacted for a quote - never responded.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from RKD Tile Inc.
In response to your review I would just like to say i am sorry. Finding man power these days in the tile industry is just about impossible. I do all of my install, all of my sales, all of my book keeping, and try to take all calls. I work 12-15 hours a day 7 days a week and still just can't keep up with getting back to all people. If i spend to much time on the phone i don't get the work done. I am striving to get this resolved. Thank you and Best regards, Rob Dean
Mark J.
07/2015
3.0
ceramic tile
 + -1 more
x
Description of Work: x
Rating Category
Rating out of 5
Response from RKD Tile Inc.
I do understand your frustration and I am sorry for not getting back to you. While i do try to get back to all phone calls and voice mails sometimes when we get really busy it is really hard to return all correspondence while keeping up with the schedule. If you still have not found someone to look at your project i will be happy to do so. We are scheduled out until the end of September right now so if it is something that can wait that long please let me know and I will schedule an appointment with you at your earliest convenience.
matthew S.
06/2015
5.0
ceramic tile
 + -1 more
Rob was excellent to work with and was accommodating to our overall schedule. We got several quotes and his pricing is VERY competitive when you consider his workmanship and professionalism. Both jobs were completed on time and as expected. Rob provided us with an eloquent solution a threshold problem we had as well as providing some insight on grout selection. I would highly recommend RKD Tile and will most certainly be using them again for our next remodel project
Description of Work: Back splash and tile floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Amanda P.
05/2015
5.0
ceramic tile
 + -1 more
I was very impressed by how wonderful Rob was to work with. My schedule was crazy and I ended up needing to reschedule and communicate with him multiple times. He was always very patient and kind and responded promptly. Steve (who did the installation) was amazing. Great attention to detail and wonderful work. He was very kind and polite and cute with my kids and their endless questions. I will definitely be using RKD Tile in the future and highly recommend them.
Description of Work: Glass tile kitchen backsplash
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Jan S.
05/2015
5.0
ceramic tile, home remodeling
 + 0 more
Rob Dean was excellent, from his responsiveness to my initial call to coming out for an estimate to providing a bid. I met with several tile companies and he stood out from the rest as being professional, customer-oriented and eager to please. Although he and his team do large projects, he still treated my small project with professional courtesy. I found him easy to talk to, very collaborative and responsive to my time needs. He provided a conscientious estimate quickly and was great in following up. The reason that I didn't use him for this small job is that I hope to use him for a much larger project when we remodel the kitchen
Description of Work: Rob Dean (the owner) gave me a bid on shower surround and floor for our guest bathroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Laurie B.
01/2015
5.0
ceramic tile
 + -1 more
Rob was very flexible and worked their schedule out so that our job could be done on the same day as another small job and we would be charged less. The backsplash looks great.
Description of Work: Small job installing a kitchen backsplash.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jeri C.
10/2014
1.0
ceramic tile
 + -1 more
unknown
Description of Work: I called them and they never called me back.
Rating Category
Rating out of 5
Response from RKD Tile Inc.
[Member name removed], we are so sorry we did not get back to you, we have been extremely busy and should have at least let you know that. Please keep us in mind for any future needs you may have in tile work.
Paul B.
05/2014
5.0
ceramic tile
 + -1 more
It went great, Rob and the crew arrived promptly to all appointments and on each day of the installation. They were professional, very talented tile setters and took pride in their work. For example, the shelves and bench aren't just the typical two pieces of tile stuck together on a diagonal in the corner. They are two pieces of tile with another piece sandwiched between, that really give them substance. They are finished off with about a 2 inch trim piece cut from the tile. The corners of the shelves are cut at a 45 degree angle. The trim pieces are mitered at the corners. The travertine has very distinct patterns and they took the time to really think about how each piece was set and how it would look when finished, this also minimized waste. They kept the entire work area, inside and outside, very clean and organized. Before leaving at the end of the day, the work area was picked up and vacuumed. They were very respectful of our home. Anytime there was a question, they consulted with us on how we would like it done. In addition, they gave us options if there was more than one way of doing it. We are very happy with the finished product and would definitely refer to friends and family and would use them again for future needs.
Description of Work: Re-installed a shower stall in master bath. Our original shower stall was not properly constructed and water leaked behind the tile. We had to demolish the shower down to the studs. RKD Tile rebuilt the shower from the bare studs and installed travertine 12x24 tile on the walls with a decorative band of 4 x4 tile set on the diagonal and 4x4 travertine, diagonallly on the floor. Including 2 shelves for shampoo and such and corner bench. The stall was trimmed out with a 3 inch wide tile on the outside of the stall and a 3 inch tile at the top of the shower wall that angled back to the wallboard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,950
Erin A.
09/2013
5.0
ceramic tile
 + -1 more
Prior to meeting Rob, we experienced a terrible blow when a contractor came and over laid half of product down, which we paid for, in less than a day. The previous contractor?s work was out of square and not level at all. His joints were wide and uneven. Not at all how travertine should look. He also incorrectly leveled living room floor by incorrectly using a self-leveling liquid. We lived without a floor for nearly 6 weeks until we found RKD Tile. After much deliberation about trying to salvage the floor or to start new, we decided to start the entire project over. Rob demolished the previous contractor?s botched work, sanded and floated the floor, and laid tile with great care and perfection. Rob was professional, patient, and kind friend through an upsetting time. Rob provided me with the floor I dreamed of having and I love it to this day. We receive positive comments on his work every time someone new walks into our home and other bidding contractors ask us for his contact information. I will definitely call Rob again for future tile work.
Description of Work: Rob provided demolition and laid travertine tile over our living room, family room, laundry room, and bathroom. In addition he tiled our stair risers.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
STEVE AND MARGO B.
06/2013
5.0
ceramic tile, flooring contractor
 + 0 more
The company was very professional, punctual, and finished when they said they would. The tile looks great. Very pleased.
Description of Work: Tore out Pergo flooring and vanities in two bathrooms, tiled bath surround, and both bathroom floors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Molly S.
04/2013
5.0
ceramic tile
 + -1 more
Robb came and gave me an estimate. We worked out details and gave him the job. We paid him part of the money at the time or ordering materials and then more when the tile arrived. More than half of the entire cost was labor and this was not paid until the job was completed. The job went just as expected. If there was any problem, I heard about it immediately. Robb provided many hints about how to make the job look better and we took many of them. I would highly recommend Robb and his company.
Description of Work: RKD tiled one large bathroom (with seperate toilet room), one small bathroom and the floor of a small laundry room. Each bath had a shower and all of the other walls were wainscoated up to 36" from the floor. In addition there was a contracting accent stripe of small tiles horizontally around all the baths wall, including the shower. All of the floors in both baths were done.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Aimee S.
03/2013
5.0
ceramic tile
 + -1 more
RKD Tile Inc were great to work with. They worked in my tight time frame. They were prompt and clean in their work. I had a very tricky mosaic tile and he did a great job on it.
Description of Work: We used RKD Tile Inc and they tiled my bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Carole M.
03/2013
5.0
ceramic tile
 + -1 more
Very stress free, the project was done in no time. Would highly recommend RKD Tile!
Description of Work: Rob was great to work with. Very professional and you could tell he had been laying tile for a long time. I have had some inferior tile laying before in another state so it was great having him lay the tile in my bathrooms without worrying about it. Thought he was very reasonable on price and very punctual, fit my project in with his ongoing work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Kristin R.
11/2012
5.0
ceramic tile
 + -1 more
Every aspect of his work was fantastic. We couldn't have asked for a better experieince. He came out promptly to give us a bid for the job. While there, he pointed out issues in the floor that the other companies hadn't noticed and explained how he would handle it. While he wasn't the least expensive, we were left feeling like he was the only one who recognized the issues we faced and how to solve them without leaving us with an undesirable outcome. Our house is older and had been added on to at different times, so there were lots of uneven areas to cope with. He addressed them all beautifully. By the end of the job, we were so pleased with his work and work ethic, that we invited him and his family over for a dinner celebration of the new kitchen and floor. He felt like family to us. Rob is a "salt of the earth" good guy. He is honest, hard working, and very professional. I wasn't surprised as he worked for us to learn that his work is featured in interior designer magazines. He can do the most basic work, but he is an artist with tile, too. I was stunned when I saw his portfolio on his website and felt bad he was stuck with such a boring job. But, he insisted he loves all tile work. We love his work, too. You can see his it on his website and in most of the displays at Bedrosians in Salt Lake City. He has about 25 years experience and knows how handle tough situations such as ours along with the normal.
Description of Work: This was an amazingly tricky job. We had an L shaped hall, kitchen, and bath all connected and very uneven, tiled with ceramic tile. What was so challenging was that we had undulation in the floor varying the height in the kitchen by almost an inch from the peak to the valley. additionally, the kitchen had been originally placed on two layers of sub floor. That area was .5" lower than the entry and .5" higher than the living room and is in between both places. All of these areas are open to each other and the tile work was placed right up to hard wood floors. Somehow, Rob, in his infinite knowledge of "how" made all of these areas level and, despite the height variations, was able to gradually level them all so they flowed together without creating any un-eveness for the cabinetry. The trick was grading it so we didn't end up with high thresholds on the lower end of the area as you passed into other rooms. There are no height differences. He's incredible! Additionally, he showed up everyday on time, even after a major medical event in the family, to which I was simply astounded. Finally, despite the unexpected costs in dealing with the gradations, he held the cost to the bid.
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Service Categories
Ceramic Tile,
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Marble and Granite,
Glass Block
FAQ
RKD Tile Inc. is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
RKD Tile Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, RKD Tile Inc. offers free project estimates.
No, RKD Tile Inc. does not offer eco-friendly accreditations.
No, RKD Tile Inc. does not offer a senior discount.
No, RKD Tile Inc. does not offer emergency services.
No, RKD Tile Inc. does not offer warranties.
RKD Tile Inc. offers the following services: Custom residential tile installation, fireplaces, porches, bathroom design & layout, natural stone, flooring & mosiacs.