This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We are a locally owned and operated company. We value honesty and integrity in all aspects of our business. We offer a variety of garage door repairs and installs. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients and guarantee your satisfaction!
Replaced springs, cables, rollers and hinges. Door works great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$518
Rex J.
06/2023
5.0
Very personable
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
lee T.
06/2023
5.0
I had an immediate need for my garage door to be repaired. Within an hour the repair man Jake was on site had all of his equipment and supplies necessary to make the garage door fully functional. His customer service was exceptional.I have logged his contact information into my cell and would definitely contact him again if I need any garage door repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Kris B.
06/2023
5.0
He came when promised and offered a variety of solutions for our problem, ranging from a budget-friendly solution that others didn't offer, to a rebuild solution that would be a better long term solution. We obtained 4 estimates and his was comparable with the lowest. He's super experienced and knowledgeable so the install went really smoothly. If you can't tell, I was incredibly impressed and overjoyed with the service !!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,000
Steven A.
05/2023
5.0
Jake zipped right over same day for my garage that wasnâ t closing. Figured it out and worked on a couple other issues i wanted help with. Super friendly. I will use him again!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$67,900
Cynthia A.
04/2023
5.0
Jake is about the nicest guy you'll ever meet! He reached out quickly after I asked for quotes on Angi. I had never heard of his business before, so I was hoping for the best. He was able to come the same day, give an honest assessment of the issues we were having with the door, then replaced several parts, including a new motor. Our garage ceiling is very high with office furniture piled up on the floor, but he cheerfully and skillfully navigated all of it. Very pleased with his work and pricing. Thanks Jake!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,000
Thomas M.
02/2023
5.0
Very good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Diane N.
01/2022
1.0
Looks legit, seems legit, but Jacob K of Garage Doctors of Utah is not legit, and is a thief. We hired Jacob Kirtland of Garage Doctors of Utah to replace our garage door. I gave him a 50% deposit of $1,050.00 on August 9, 2021. He is been extremely good at being non-communicative. The door was scheduled to be installed on December 20, 2021. That has not happened. I have texted him multiple times and have left a detailed voice message, all through end of December 2021. He has not responded to me since November 30, 2021. He is been given multiple chances to respond, and do the right thing but has chosen not to. After doing a deep dive into online reviews, Jake K has done the same thing to many others. He is taken deposits, or full payment for services hired, but not followed through with projects, and not refunded monies paid to him as a result of no service or installation. In addition, some of the reviews I found written, were by his wife. A complaint has been filed with the State of Utah Division of Consumer Protection. Next, legal action against Garage Doctors of Utah. Update 2-25-2022 After filing a complaint with State of Utah Division of Consumer Protection I did receive my deposit back.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
JASON B.
05/2021
5.0
Jake is great. Doors are what was ordered and super glad to have him work on our shop. Thanks, Jake!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,200
Lori C.
01/2021
5.0
Jacob was so nice to work with. He was very responsive and we had a new garage door the next day. The pricing was lower than I expected and straight forward. I would highly recommend Garage Doctors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eldon G.
11/2020
4.0
They did what they said they would do. They were on time. Eldon G
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Brent T.
11/2020
0.5
Defrauded! I ordered doors on May 5th and gave them a check for several thousand dollars (half down). They never did the job, finally agreed to refund my money, but they never would and then they stopped accepting calls or returning texts. I had to finally take them to small claims in November where I was awarded a judgement against them for my deposit back...they didnt even bother showing up to court. Shady, shady shady folks at Garage Doctors of Utah. Jake and his dad were both in my house promising all kinds of stuff when we placed the order, and seemed like the nicest guys...turns out they don't have any integrity.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Allen S.
10/2020
0.5
I paid $1175 as a downpayment to order a garage door that was estimated to arrive in September 2020. I have not heard from Jacob. I cannot leave a message because his voicemail is full. He has not responded to messages via his website. Could we be dealing with a thief???
Rating Category
Rating out of 5
quality
1.0
value
0.5
responsiveness
0.5
MICHAEL N.
09/2020
5.0
Very pleased with the owner and co worker. They responded quickly, very professional work, polite and would highly recommend them to anyone needing work on garage door and or openers. I have used more that 15 companies in the past and I would recommend this company over anyone I have used. . If you want a fair price and professional people use Garage Doctors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brian P.
09/2020
5.0
Profession, willing to explain what needs to be done, and why. Good value for the price
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$400
Jelena J.
09/2020
0.5
Caveat Emptor! Jacob Kirtland of Garage Doctors of Utah will give you nothing but apologies and excuses in return for your money. Do NOT hire Jacob Kirtland of Garage Doctors of Utah if you expect to receive garage doors. Your money is just a donation to his family, nothing more. W have been waiting over three months for him to return a phone call, text, or email about when we can expect our garage doors to be installed. We are out $1650.00 with NOTHING to show for it. Caveat Emptor! / Update 1/10/2021: Jacob Kirtland did reimburse our deposit on Jan 7, 2021.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Eric P.
09/2020
5.0
Jake at Garage Doctors called right away (responding to my emergency), and fixed the problems with the door. He also made other helpful recommendations. I've added them to my preferred contact list for next time and can recommend Garage Doctors of Utah.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$400
Heidi B.
08/2020
5.0
When my garage door quit working yesterday I made an appointment with another company to come out today to give me an estimate but I got a little impatient and went on HomeAdvisor to see what the cost would be and ended up getting a call from Jake who said he could have someone at my house in 30 minutes, gave me pricing over the phone and told me the work would be done within a few hours if I moved forward. I decided to have Mike and Jake repair my door and they made good on their promise of having it done within a few hours and for a fair price. Iâ m very happy and would highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Todd B.
06/2020
5.0
Great service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Matthew T.
04/2020
5.0
repaired the trim around my door. Made a world of difference. Didn't try selling me on more than I was asked about.