PowerHouse Paint and Coatings

Poor quality, poor follow through, and dishonest. Our estimate was for two coats of paint and they only did one. We caught them on it when we called Sherwin-Williams and Cameron then refused to allow them to provide us a copy of the invoice. Gareth did the majority of the work and literally ruined the entire job. We had to have another painter come in and sand all the trim as well as try to fix all the paint runs, mottled texture, and a host of other problems. Cameron claimed this was all ‘normal’ touch-ups. The ‘two week’ job took 2 months and the tape they used to mask off our floors ended up removing the finish on the floors it sat so long. Please avoid doing business with Cameron as he also gets defensive and rude if you criticize his work, which you can also see from his other Google reviews.

Cameron arrived and finished garage floor epoxy job on time, showed sample finishes for selection, explained process and schedule, was easy to work with, performed work at a fair price, and finished job looks really nice. We chose the "pewter" (gray) finish without added flecks or non-skid grit. Finishing a floor with epoxy takes several days due to necessary acid etching, rinsing and drying of floor, epoxy coat, clear coat over epoxy, and 72 hour curing of epoxy/clear coat before use.

The contract stipulated a lot of details that we were excited about. However, several of these stipulations were never met. For example, drop cloths to catch paint chips, proper drying time between coats, windows opened so that all sides would be painted (for which the number was counted twice when pricing). The garages were painted in warm weather and look good, after several touch-ups. The biggest failure of the entire job was the bad judgment in painting when it was too cold and rain was imminent. The back, north side, of the fourplex was painted in late afternoon (38 degrees on my vehicle mirror), the second coat immediately followed the first spray, with no dry time between coats as required in the contract. The other three sides of the fourplex were painted the next day with similar temperatures and rain started just as they finished, washing the paint down the sides of the building. We discussed these issues with Mark and he deferred the problem to our crew chief, Cameron, who turns out owns Powerhouse Paint. After getting no satisfaction, we consulted the "Application Rules" on the Sherwin Williams' website and talked with their area rep. Powerhouse eventually repainted portions of the fourplex. Because we see patchy, shiny spots when the weather is cold, our concern is that the paint has trapped moisture beneath it and will cause the substrate to deteriorate.

Everything was done to our satisfaction.

No

Brad was our painter from Power House - He came out on time, was very neat and professional. We allowed him to leave a few items overnight as he had to come back the next day - he put them in a neat stack. Came back the next day and finished up - everything was neat and clean and look good.We noticed a few areas that needed touch up about a week later. We called Power House and Brad came out the next morning and took care of everything. He even said call him if necessary if we find anything else and he'd be happy to come back again. We don't anticipate that. He painted three rooms, three room ceilings and all the baseboards.We are very satisfied and would call them again.