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Darrell's Appliance Service & Sales

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small

About us

Also does business as: Darrell's Hardware.

Business highlights

54 years of trusted experience

Services we offer

Appliance sales & spare parts.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.310 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
10%
1
10%


Rating CategoryRating out of 5
quality
4.2
value
3.6
professionalism
4.4
responsiveness
4.4
punctuality
4.7
Showing 1-10 of 10 reviews

Amy A.
07/2020
5.0
appliance repair
  + -1 more
I was Very satisfied with their recommendation, the part that they suggested was exactly the part that I needed for my gas stove.
Description of Work: I bought a replacement part for my gas stove in Darrell's Appliance in Benson, Utah
Rating CategoryRating out of 5
Yes, I recommend this pro
$116.62

Phyllis S.
01/2017
5.0
appliance repair
  + -1 more
He vacuumed the dryer and replaced the element which he had with him. The dryer works great now!
Description of Work: My clothes dryer wasn't heating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Norma T.
09/2015
5.0
appliance repair, appliance sales, small appliance repair
  + 1 more
unknown
Description of Work: I have made purchased with them and they have also serviced my washing machine and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Great service |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Marie N.
12/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Akiko S.
11/2014
5.0
appliance repair
  + -1 more
They serviced my washer and took it apart and cleaned it. Thy made sure that all the parts were working. They seemed to know what they were doing. They were very nice and on time. They were friendly ,courteous and the price was good.
Description of Work: I use Darrell's Appliance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Ruth S.
08/2013
5.0
appliance repair
  + -1 more
They were amazing! They were very courteous and professional.
Description of Work: They came in to fix a dryer for me. I had a warranty.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Eric T.
03/2013
1.0
appliance repair
  + -1 more
Do not use these people. You do not want to know our horror story. Save yourself the grief...
Description of Work: Refrigerator repair.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$300

Camilla S.
12/2012
5.0
appliance repair
  + -1 more
We used Darrell's Appliances on two separate occasions. Our off-brand washer/dryer combo had been giving us a warning message which caused the dryer to not work after a few minutes. A repair man came out and after just a few minutes found that a cord had just come loose and he plugged it back in and it worked great! About a year later our dryer was having issues again and a different repair man came out. He could not find anything wrong with the washer/dryer so he took down the number of the manufacturing company and gave them a call and instead of visiting us another time and charging us again, he just called to let us know that the manufacturer said. They were very fair and communicated in a timely manner. Would definitely use again!
Description of Work: Two different occasions we had the dryer part of our washer/dryer combo check-out and fixed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Gina N.
01/2010
2.0
appliance repair, small appliance repair, appliance sales
  + 1 more
The technician came out the first time and told me that he could find nothing wrong with the motor or transmission, but that I had a leaky seal. He told me that I could probably get by with the leaky seal since it was quite expensive to replace it. He told me to call back if we continued to have problems with the washer making the noise and not agitating. I placed another service call a few weeks later when the washer started making a very loud noise and started smoking and burning up. The same techinician came out and told me that my motor, belt, pump, and seal were gone. When I received a bill that I was being charged for both service calls, I paid for the second call and wrote a letter explaining that I did not feel that I should have to pay for the first call for the technician to tell me that there was nothing wrong with my washer except for the seal (when there obviously was something wrong, hence the second service request). The technician wrote me back and said he didn't understand why I placed the second service request in the first place because he had already told me that the seal was leaking. He enclosed a coupon for $20 off a new washer if purchased through Darrell's.
Description of Work: A service call was placed to look at my washer which was making a loud noise and was not agitating, most likely a problem with the motor and/or transmission. Another service call was placed a few weeks later when the washer was making a loud noise and producing a burning smell.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$130.75

    Contact information

    2346 W Airport Rd, Smithfield, UT 84335

    www.darrellsappliance.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation,
    Appliance Repair - Small

    FAQ

    Darrell's Appliance Service & Sales is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 PM

    Darrell's Appliance Service & Sales accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Darrell's Appliance Service & Sales does not offer free project estimates.
    No, Darrell's Appliance Service & Sales does not offer eco-friendly accreditations.
    No, Darrell's Appliance Service & Sales does not offer a senior discount.
    No, Darrell's Appliance Service & Sales does not offer emergency services.
    Yes, Darrell's Appliance Service & Sales offers warranties.
    Darrell's Appliance Service & Sales offers the following services: Appliance sales & spare parts.

    Contact information

    2346 W Airport Rd, Smithfield, UT 84335

    www.darrellsappliance.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM