Big West Cleaning and Restoration, LLC

Jason, the owner called prior to the appointment to confirm. He also texted me that morning of the apt. to re-confirm, which was great! Kelly was the tech who did the carpet, tile & grout lines. Kelly and Jason were polite, & professional. Kelly had good knowlege of his equipment. He used guards to protect wall corners & baseboard corners from hose damage. He wore booties! I did ask both of them if they felt they could bring my high traffic grout lines back to its almost new color & they felt they could. (I was very skeptical) The carpet, the tile & the grout lines after cleaning & drying are amazing - I am so happy with their work. I won't go with another outfit. They achieved everything I hoped for and more - The price I paid was very fair, and lower than I anticipated, especially given the time spent & the size of the areas cleaned, It was a very good experience. I am a complete neat / clean freak, so this review speaks volumes to the quality of service I received - Thank you both - Jason & Kelly. Sincerely, Octobre-

He did a good job,. was timely, and seemed to have all the right equipment. He did a good job.

The carpet cleaning process left our carpets cleaner than any of the other services we have previously used. The men that performed the service were experienced, took time to answer our questions and understand our wishes before they started. The company owner followed up to find out that we were pleased with the service.

Tile cleaning was friendly, efficient and informative. These guys did a nice job. I would hire them again.

He was very professional and very very helpful with suggestions. This was not your ordinary carpet cleaning. It was multiple steps and very thorough.

They did an awesome job. I will definitely call them to come back when I need them. Very impressed and satisfied.

The carpet didn’t come out as clean as I would have liked.

Big West Cleaning and Restoration was very professional and the guys were friendly and efficient. My carpets and tile look brand new.

Excellent service and cleaning

Jason did Avery through jo.

I have hired floor and carpet cleaners in the past. Jason and crew far surpassed my expectations. I was pleasantly surprised with they're attention to details and extra effort to do a great job on difficult slate floors. Thank you Jason & crew. Charles Doudt

They were courteous and paid attention to detail. I'll use them again!

Jason and his crew did a STELLAR top-to-bottom cleaning of our newly-purchased home...windows (inside and out, screens and sills), carpets, floors, baseboards, ceiling fans, inside each of the can lights(!), inside cabinets and closets (and we have a lot of built-ins!), outside of cabinets and doors, plantation shutters, door handles and knobs, wall switch plates, showers, tubs, toilets...every single surface. Jason is also prompt, courteous & professional. We will continue to use Big West Cleaning and Restoration for all of our cleaning needs and will enthusiastically recommend him to anyone!!!

Cleanest the area rug has ever been since we purchased it. An excellent job & prompt service.

Jason was friendly and very professional. He made my twelve year old sofas look like new! I highly recommend!

Jason was extremely thorough, and very professional. He and his staff did an outstanding job.

Jason came right over at 9:00 at night to suck the water out of my carpet after my fridge water line broke. I was very grateful. They also did an amazing job cleaning my carpets on another day. I was very impressed and the price is very good!

Big West arrived on time, and did an excellent job of cleaning my carpet. In the past 10 years, my carpets were cleaned by 5 different companies. Big West provided the best cleaning experience. I will recommend them to all my friends.

They were very professional and their level of cleaning was far more then I expected. Was proud to turn my house over to the renters and they were impressed with how clean everything was as well! Would highly recommend them when given the opportunity.

On time, thorough and overall a very good job.