Woodruff Construction

Terrible business! Do not trust! Like others, we were ghosted multiple times, followed by bogus excuses like vacations or employees getting sick. What was originally quoted a 5 week time frame, turned into a 5 month project. Mostly because the guys never showed up when they said they would. After finally showing up, they would complete one part of the project and then claim they needed more money to do more. We would pay and then not see any progress for weeks. We would also ask for invoices and just receive texts with quoted numbers, rather than actual invoices. None of the jobs were actually completed. Painting was done without touch up, floors were put in with no caps, electrical was done incorrectly. We ended up hiring an electrician who found that old, used products were put in, breakers were being tripped due to improper installation, and outlets were not up to code. Shotty work was done. Crappy tile work, backsplash not put in bathrooms, which is code. Tile cut in a manner that created a lot of waste, costing extra money. Piles of trash left on porch, paint specs all over brand new floor, scratches on brand new floor, light fixtures installed in wrong rooms. I could go on and on, but you take a look at the pictures and see what you think. When it was all said and done, we finally fired Riley, pointing out all of his lies. At that point, his facade of kindness turned instantly to anger and threatened to take us to court.

Had them come over and give me a quote for a remodel project. After walking through the house, we discussed the timeline and I was told that I would have a quote in a few days. After about a week I asked when I would receive the quote because we needed to start on the project the following week to have the home ready for us to move in by our deadline. Rylee again promised me that he would have the quote to me soon. Several more days passed and I still didn’t receive a quote. I continued to inquire about the quote and make sure he was still planning to meet my deadline and was promised that he would. Well, after several excuses including being out of town, having problems with their computer system not sending quotes, etc. I did not ever receive a quote and now the timeline has come and gone and we are scrambling to finish our project on our own (and with the help of more trustworthy contractors) but will not be finished when we have to move in. I understand that contractors are busy. But please don’t make promises that you are unable to keep. Let people know that you are busy and will need to pass. Instead, I see this company continuing to promise people on Connect Utah Facebook Page and they apparently don’t have time to actually show up and do the work they promise. I hope not many other people have been burned like we were by this company. Please, stay away from them!

This job became my worst nightmare. This father and son duo provided a quote that seemed accurate. (Original quote was $6015.00. I additionally purchased the new tub, vanity sink, vanity mirror, floor tile, towel rack and all fixtures. $1,700 out of my pocket) They showed up on time the first day and then appeared for a couple of hours, every other day for the first 2 weeks. They chose to not work on my house on the weekends, even though they do work weekends. After 2 weeks of this, they sent me a new bill for $3450 in ADDITIONAL CHARGES. A 50+% increase on their additional bid, saying they had done extra work and this is what it came out to. The only additional thing on this bill I had agreed to, was a new sub floor & can light. At no time along the way did they give me a new estimate, get me to sign off on extra work or tell me they were charging me more. When I said I wouldn't pay the overages, all **** broke loose. The father communicated with me in a less than professional manner. He was angry, aggressive and downright rude! I guess they've never had someone tell them no before, on pulling this kind of stunt. This job took 22 days to complete (they said 14), I was threatened with a lien on my home, court & combative texts and emails etc. I finally had to call my lawyer to know my rights, in order for them to finish my project. Although their work is pretty good, the emotional toll is not worth it and their belittling, threatening attitude is disconcerting . I finally settled with them for $1200 of the $3450 in additional costs, but still had to wait 5 days for them to appear to finally do the work and they still left me with a leaking faucet & door not trimmed out. I have pictures and screens shots of all of this. Do yourself a favor and find someone else to work on your home if you value your own time and sanity.

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