XMISSION

Internet Service

About us

XMission is one of the oldest and most experienced Internet companies in the United States. Headquartered in Salt Lake City, XMission provides business Internet connectivity, email hosting, digital phone services, cloud hosting, professional services, and server colocation. Because of our extensive experience as an Internet provider, XMission gives customers a quality of service not offered by larger providers. We strive to provide exceptional technical support every time we interact with a customer. In 2007, XMission became the first Internet service provider in Utah to upgrade to 100% renewable energy by purchasing enough Renewable Energy Credits (RECs) to offset our entire carbon footprint. XMission also proudly supports nonprofit organizations by providing free web hosting services, in-kind donations, and sponsoring community-based events and facilities, including the Salt Lake Science and Engineering Fair, Ignite Salt Lake, the Utah Arts Festival, the Living Planet Aquarium, and the Twilight Concert Series. For additional information, please visit us at www.xmission.com. XMission can be reached by email at sales@xmission.com or by toll-free phone at 877.964.7746.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Cloud Hosting, Shared Web Hosting, VPS, Email Hosting, Business Phone Service, Connectivity, Colocation, Domain Services, UTOPIA Fiber Optics, Professional Services

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.4
professionalism
5.0
responsiveness
5.0
punctuality
4.7
Showing 1-6 of 6 reviews

Amy P.
05/2016
5.0
internet service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from XMISSION
Thank you, [Member Name Removed]!

Matthew C.
08/2015
5.0
internet service
  + -1 more
unknown
Description of Work: They are fantastic.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from XMISSION
Thank you, [Member Name Removed]! We appreciate your business and support.

MIKEL N.
08/2014
5.0
internet service
  + -1 more
My DSL provider, offered a much faster service, but failed to inform me that I would not be able to use Xmission with the new service. When the new DSL service came online, I had trouble. A service technician at Xmission explained to me that they could not support the service, and that to remain with them I would need to request a slower service. Otherwise, I would need to make a change my ISP to my DSL provider. They would be my only option with the service I had obtained. The technician was cordial and did not disparage the DSL provider, and he could have. I later learned that the DSL provider maintains exclusive control of ISP services for the fastest DSL services. They will let no third-party ISP host these services (a monopolistic practice in my book.) Because of the great service I have received from Xmission over the almost 20 years I have been with them, and because of what I see as unethical business practices, I switched back to the old service speed in order to retain Xmission as my ISP. I am not willing to go with anyone else.
Description of Work: Consulted with me on a problem which turned out to be my DSL service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from XMISSION
Thank you, [Member Name Removed]. We wish that we could offer you faster speeds over DSL, but we certainly appreciate that you have decided to stick with us. One day, perhaps, we can expand UTOPIA into Kaysville.

Joergen P.
12/2010
5.0
internet service
  + -1 more
Never had a problem with the service tech (call in). they've always helped me through the issue.
Description of Work: Xmission has been my provider for many years and I have had excellent service. The down side of Xmission is that a Qwest phone line is required for DSL and until Qwest updates their lines, the DSL service is slope (<100 kbps). I am agonizing about changing over to Comcast which is the only other option.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Response from XMISSION
Thank you, [Member Name Removed]. We are happy to hear that you had a good experience with our support staff. Sorry that we can't offer you faster speeds over DSL.

Judy T.
03/2010
5.0
internet service
  + -1 more
Beats the h*** out of international companies.
Description of Work: Great internet provider, easy to deal with

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$50

Response from XMISSION
Thank you, [Member Name Removed]! We appreciate the review.

KELLI F.
12/2007
5.0
internet service
  + -1 more
They provide nearly flawless internet service, their support staff is available night and day except major holidays. The service rarely goes down, and when it does, it is back up quickly. In the past, internet service providers are quick to point fingers at my computer, the phone company, and others for the problem. They don't do this.
Description of Work: I get my monthly internet service through XMission and have for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Response from XMISSION
Thank you so much, [Member Name Removed]. We love hearing that you have had a positive experience.

    Contact information

    51 E 400 S STE 200, Salt Lake City, UT 84111

    http://xmission.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service

    FAQ

    XMISSION is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    XMISSION accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, XMISSION offers free project estimates.
    Yes, XMISSION offers eco-friendly accreditations.
    No, XMISSION does not offer a senior discount.
    Yes, XMISSION offers emergency services.
    No, XMISSION does not offer warranties.
    XMISSION offers the following services: Cloud Hosting, Shared Web Hosting, VPS, Email Hosting, Business Phone Service, Connectivity, Colocation, Domain Services, UTOPIA Fiber Optics, Professional Services

    Contact information

    51 E 400 S STE 200, Salt Lake City, UT 84111

    http://xmission.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM