Wasatch Shutter Design

Decided on another vendor that I have worked with in the past. I was impressed with Wasatch Shutter Design and would have used them had I not already had experience with the other vendor.

First - You may not be happy if you put shutters on any small windows. PRO'S: Wasatch Design: Shutter Quality is Outstanding; Shutter Painted Finish Quality is Outstanding and the Customer Service is Outstanding. CON'S: Half the shutters in my home are on small windows and they block out too much light unless they are pulled out and fully opened. Since my small windows are close to corners they are ill fitting when opened this way. The actual shutters have 3+ in of frame on both the top and bottom edges for over 6" of window/light blocked. Although fine on the large windows I was not aware of this for my 5 small windows. Also with my small windows close to side walls, and the shutter needing to be opened wide to let light in, they fit with one shutter flat against a wall and the other awkwardly, not even close to flat against the other wall. If you have small windows you may want to check into getting shutter style wood blinds with the no-holes option. Wasatch Shutter Design has a wonderful shutter but consider your options.

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When I had Wasatch shutters do an estimate they were courteous and professional. She walked me through how the shutters are made, and gave me pricing for each window. The estimate I was given was more that half of what other companies gave me, so I immediately set up an appointment -- especially after see, touching, using their examples. I could tell they were good shutters. The installers came a few weeks later and were also very professional. They were so fast and did such a good job. They made sure to caulk around the windows so it was sealed off and looked complete. They even brought a vacuum to clean up the sawdust created from installing the shutters. I have already recommended them to many friends. Thanks for providing me with such great service!

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Shawna was fantastic to work with. She's extremely knowledgeable. She made sure I knew all of the options available and which made the most sense for our situation. The quality of the product is beautiful. I love how my new bathroom looks with these shutters! Installers were super too - very professional. I would highly recommend Wasatch Shutters to anyone!

Excellent service! Quality craftsmanship and great sales staff.

They were good. They did a good job.

It was excellent. They were just really good. The customer service was good. The people who installed them were good. Everybody was good. It was just a good experience all the way around. They were fair. I shopped around and they were fair priced. The installers were great and the product is good. They were very good as far as responsiveness. They came when they said they were going to.

Excellent job. The estimator provided detailed information about manufacture, installation, and performance. The installers were timely and professional. One small piece was left off and was provided promptly. I have no complaints. I received a quote from another leading provider and was offered a lower price, but received no information about manufacture and was offered no samples.

They were really good to work with, and flexible with the installation date.

They did a really good job. They were fine. Everything was good.

We are very happy with the shutters and would use this company again. They were diligent that the quality was correct - they noticed that there were paint drips on one after it was brought to the house so they took it back to the shop to fix them. We did not notice it but they did. The turn-around time was satisfactory after the shutters were ordered. There was some confusion on which sales person was taking the order and we had to call several times. The cost was similar to other companies that make shutters but there are also other types of products that are less expensive.

The installers arrived on time. They took off their shoes so as not to track dirt in the house. They were very experienced installers -- they knew what they were doing and did it well. The quality of their work was very good. They did not damage or mark any walls. They explained how the shutters worked. The quality of the shutters was very good.

Job went exceptionally well from start to finish. On time and on budget.

I made a call for a bid because of an ad I saw on KUTV. Julie came to our home within a day or two, and was very professional. Her price seemed reasonable, her samples were of high quality and other comments on Angie's List were positive, so we went ahead with the project. Julie returned a second time to measure with a person from their shop, and they made very detailed measurements. Installation was made about two weeks later. The installers were very detailed, and worked to make sure each and every window was installed perfectly. One window was measured incorrectly, and they were unable to install, however they put up temporary blinds and returned a week later to complete the installation. We are completely pleased with the results, and highly recommend this company!

We already have natural wood floors and just wanted white shutters, they have many different shades of off-white to choose from. They have a special paint/varnish that provides the smoothest finish you could imagine. Very easy to wipe and dust. There was some paint mix up at the plant and our shutters did not exactly match some of the frames. While we couldn't get a proper rematch of the frame to shutter color they promptly removed all the shutters and frames and repainted everything to our satisfaction. The initial manufacturing turn-around time was about 2 weeks, and 1 week for the repaint. After the re-install we noticed 2 small cracks in the window sills of 2 small windows. They are being replaced. While the price is significant, and we have had some challenges getting everything just right, we still feel the quality and service is excellent. We chose the Clear View option and are very pleased, it's well worth the extra cost. Be aware that if you put a shutter on a smaller window you will lose some of the window light due to the shutters framing, even with the clear view option. It makes sense, but being new to buying shutters we were not made aware of this. You will also have to leave enough room for the shutter to clear furniture or plants, that is if you want to open them fully. The sales rep helped us with deciding the best way for the shutters to open. I was concerned they would let too much light in the bedroom as in the past I have used light blocking drapery liners. Well we have to crack the shutters to let light in so we can see where the door is and our bedroom walls are white. They are extremely effecting at blocking light and for insulation too. This is an investment but we are confident we will only be doing this once.

Wasatch was professional and punctual from start to finish - I live full time out of state, so measuring took place in October and installation occured in December. Pricing AND quality is high but I'm happy with what I received. I believe these window treatments wil last many years and expect them to be trouble free. I'm happy with the entire experience.

GREAT, THEY WERE ON TIME AND DID AN EXCELLENT JOB.

Everything with this company went smoothly. Trent worked with our schedule and came by on a Saturday to give us our estimate and measure the windows. We put our half payment down at the time we signed our contract, and we were contacted the following Tuesday to set up an installation date/time. The installers came on time, were very professional, and cleaned up after themselves. The plantation shutters are high quality and look great. We'd gotten a bid from another large company, and Wasatch Shutters' cost was slightly less despite going with the solid wood option. All in all, this was a very smooth transaction with a high quality product, and I wouldn't hesitate to use Wasatch Shutters again.

They came when they said they would. They are very professional. They brought samples for me to look at. They were very helpful in answering my questions, so I just ordered through them. The shutters were done very timely. They came and installed them quickly, thoroughly, and cleaned up after themselves. They were very personable. I was very pleased with them. They were a little pricey, but their quality was good. I would use them again in the future.

They came and measured and I paid half down as a deposit, and the shutters were ready and inst alled in 3 weeks. Everyone with this company was extremely professional, and helpful and friendly. I will use them again in the future to do other rooms.

I have wanted plantation shutters for a long time and when my blinds broke I decided to check into them. Not knowing just where to go I checked out Angie's List and decided to go with Wasatch Shutter. I was very pleased with them and the quality of their work as well as their product. I had only one problem, the financing. They had advertised 90 days interest free, which always sound exciting to me.( I have accounts with RC Willey and Best Buy where I buy interest free) I don't use credit cards and I'm not interested in using credit cards, well, their finance program is done through US Bank and it is done by signing up for a credit card. I told them I wasn't interested in getting a credit card just Wasatch Shutter's program. I filled out the papers I needed to fill out and they told me they would get back to me in a few days! I haven't heard from them since. The shutters have been in now for almost a month. What a way to do business! Anyway, I was very pleased with Wasatch Shutter but think they need to improve their finance program.

This company treated us very well and wanted our business.