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Wardell Upholstery

Upholstering, Furniture Refinishing and Repair, Leather & Vinyl Repair

About us

We have been in business for over 50 years. Three generations of upholstery experience. Many of our employees have been with us over 25 years. We can upholster just about anything with fabric or leather. From the largest commercial job, to the smallest residential job "like a throw pillow" we do it all. We are many top designers first choice for upholstery, and also deal with the general public. You will love dealing with our sales guy, Kenny Wardell. He is great. We look forward to having you as a valued customer.

Business highlights

64 years of trusted experience

Services we offer

Upholstering, custom made, refinishing and repair furniture, leather & vinyl repair.

Services we don't offer

No auto upholstery.

Amenities

Warranties
Yes
Senior Discount

15%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.420 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
25%
3
5%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.4
responsiveness
4.6
punctuality
4.7
Showing 1-20 of 20 reviews

Barry L.
05/2017
4.0
upholstery
  + -1 more
Ok. Would have preferred a material that matched some other chairs.
Description of Work: Seat cushions for a bench.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Christine W.
05/2017
4.0
upholstery
  + -1 more
It went well. There was a misunderstanding about the application of a teflon coating at the end. I thought I had ordered it initially, they maintained I had not, so I was surprised with a $300 additional amount owing. That was most irritating. Their work, however, is excellent.
Description of Work: I had four pieces of furniture reupholstered, and the results are gorgeous.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Barbara G.
04/2015
4.0
upholstery
  + -1 more
unknown
Description of Work: Re upholstered 2 chairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki P.
12/2014
1.0
upholstery
  + -1 more
unknown
Description of Work: Kenny is awful to work with if you are disatisfied with the final product. He has zero customer service skills. I would never use Wardel again nor recommend it. Finished product and prices were about average.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Response from Wardell Upholstery
Hi [Removed member name] I'm not sure what problem you had with the project that we did for you,as you can see with the other reviews most people like our work. We try hard to make everyone's experience with us a good one, I'm very sorry yours was not. Kenny Wardell

F K.
10/2014
5.0
upholstery
  + -1 more
Everything went very well and was as promised. Workmanship was very good.
Description of Work: Re-upholster three chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Janice C.
09/2014
5.0
upholstery
  + -1 more
unknown
Description of Work: Provided samples of materials, prices, times for in-home measurements of the kitchen 3-part booth, dismantlement, completion of the project, delivery, assembly of the booth in the home. All completed in a friendly, professional manner. Well worth every penny.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Janice J.
04/2014
5.0
upholstery
  + -1 more
Wardell Upholstery did a beautiful job repairing a very treasured and valuable antique sofa I inherited from my parents. The sofa had been damaged in a small fire, but fortunately, we had additional fabric. Wardell Upholstery was prompt, professional and outstanding in the quality of their work. They came to my home to give me an appraisal. They picked up the sofa before repair and delivered it back to me after the repair. I am a demanding customer who expects the highest quality of work. Wardell Upholstery not only satisfied my expectations, but exceeded my expectations. I waited nearly a year to write a review about their work to be certain that the results stood the test of time.
Description of Work: Wardell Upholstery repaired a sofa that I inherited from my parents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

rOBERT I.
02/2014
5.0
furniture repair, upholstery, leather & vinyl repair
  + 1 more
The owner came yo my home and helped me find the right fabric and explained in detail how they would rebuild the couch. They did a superb job for about $1000.00 including accent pillows with high end fringe. Wardell finished well before time estimated in time for the Holidays and under budget quoted. $800.00 We feel like we have 2 new leather couches! I would highly recommend this company. They are small enough to listen and take the time for quality work.
Description of Work: I want to sharer we have used them in 2008 to rebuild and upholster an antique couch. They also repaired the swivel mechanism on 2 two chairs damaged in our move to Utah. In November 2013 I did not hesitate to call on them to cut and insert 6 high density foam seat cushions on two leather couches that had lost their support.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Barbara P.
12/2013
4.0
upholstery
  + -1 more
They did good work, but they did not follow instructions. They put the fabric on upside-down. They did not take responsibility for their mistake and said it was due to my not telling them correctly. They did apologize and take some off the total. They take a long time and they are rather pricey.
Description of Work: I took the stripped chairs and fabric to them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$1,200

Francie M.
12/2013
5.0
upholstery
  + -1 more
Kenny was always polite, helpful, communicative, and charming. |Their work is exceptionally well done. They always called if there was a change or if they had a suggestion.
Description of Work: They reupholstered 10 chairs. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Dan F.
08/2013
4.0
upholstery
  + -1 more
Overall, the experience went well. However, we chose a fabric with a pattern which needed to be centered in order to look right. On one of the benches, the fabric/pattern wasn't centered so it looks a little off. This probably seems picky and it may be something that only I notice but it is a bit distracting.
Description of Work: re-upholstered two small benches

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

don N.
07/2013
5.0
furniture repair, upholstery
  + 0 more
very well. they did everything they said they wood.
Description of Work: re-covered piano seat cushion

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Donna R.
07/2013
5.0
furniture repair, upholstery
  + 0 more
They were great in helping me pick out the denim fabric. The love seat turned out beautifully, and was ready when they said it would be. They were very helpful getting the sofa tied down in the truck for the ride back home also. Just love how it looks.
Description of Work: We had a small love seat, sofa bed reupholstered in blue denim.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Vanessa R.
07/2013
5.0
upholstery
  + -1 more
It was a great experience. They are an old school operation, but do quality work. They did loose my invoice at one point, but otherwise they were very professional. We look forward to working with them in the future.
Description of Work: In the end we didn't have the work done because of budget issues on our end, but they helped us with sample choices and gave us extensive quotes. Watching the employees work was great and we saw lots of finished products that looked amazing. We will be back when we can get the work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Karen L.
07/2013
3.0
upholstery
  + -1 more
First of all, I was told it would be about three weeks for them to perform the work. I believe it took at least five weeks, almost double the time. When the furniture finally arrived, the fabric had been put on the chairs backwards. Granted, it was a fabric with a very slight pattern, but still, it was obvious to me that it was on backwards. The person with whom I had been working offered to give me a discount if I would take the chairs "as is." I considered it, because even with the fabrics on backwards, they still looked nice. However, in order for me to even consider it, I was thinking something in the neighborhood of 50 percent off. He offered to knock $100 off each chair, and each chair cost $700. I said that wasn't enough to make a difference, and I pointed out that they would have to spend additional time taking off the fabric and reupholstering it, which would cost them more money. He said that wasn't a problem because the employee who put it on backwards would have to do it on his own time. I ended up sending the chairs back and they redid them. I probably wouldn't use them again.
Description of Work: Reupholstered a couch and two chairs

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$2,500

Cindy H.
06/2013
5.0
upholstery
  + -1 more
I called because my cushions were flattening out on my 10 year old couch and love seat. They told me to bring the cushions in the next day. They felt the foams were in really good shape despite the fact they were flattening. Happens when you don't flip the cushions enough. they just needed to reposition the foam and replace the cotton. They said it would take about 3-4 days. They called me when they were done in 2 days. I'm very pleased with the cushions. It's now been about 5 months and were still happy with the money we didn't spend on new furniture. I think they are a very honest and hardworking business.
Description of Work: Replaced foam in sofa cushions.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Rick G.
06/2013
5.0
upholstery
  + -1 more
Starting only with measurements they helped us select fabric and choose the pad materials and type to create the exact product we were looking for. The final product was excellent, fit perfectly in the space, and was delivered one day early of my pretty tigh time requirement.
Description of Work: Wardell created a custom bay window seat cushion for our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

WENDY H.
12/2012
5.0
upholstery
  + -1 more
Like I said ,fantastic. Everyone else including dealer wanted a fortune and wanted to remove the seat. These guys just sat next to the seat and stitched. Great.
Description of Work: It was in the summer and they did a fantastic job on my car seat. You would never know it has been repaired. They hand stitched it too. The stitching had come apart on side of drivers car seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Mary W.
02/2012
5.0
upholstery
  + -1 more
The staff at Wardells were great. They went over each element of my restoration project ,and outlined choices & pricing. They were great at checking in if they had a question,and the work was finished exactly as promised.
Description of Work: Recovered an antique loveseat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Linda M F.
11/2010
5.0
upholstery
  + -1 more
This is actually the 3rd project that Wardell's has completed for me in recent years. These guys do great work and were helpful in pointing me to the right fabric book in their vast inventory. These were 4 dreadful cushions that were on 2 chairs at our summer home in MT. The chairs are so fun that I wanted to keep them rather than shop for new ones. The fabric on them was another story and for years I covered them up with throws. After purchasing a new sofa I decided now was the time to get these re done. With the help of Wayne and my husband I found the perfect fabric and left cushions to be Upholstered. Even their Dad cracked up at the old fabric and stuffing. Two weeks later they were done and look and now sit so much better. Please keep in mind that a major portion of the cost is the fabric and this kind of work in labor intensive. These gentlemen are craftsman and every job they have done for me has been excellent. I highly recommend them.
Description of Work: Re stuffed & Recovered 4 large cushions for summer home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

    Contact information

    3628 S 900 E, Salt Lake City, UT 84106

    http://wardellupholstery.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Upholstering,
    Furniture Refinishing and Repair,
    Leather & Vinyl Repair

    FAQ

    Wardell Upholstery is currently rated 4.4 overall out of 5.
    Wardell Upholstery accepts the following forms of payment: Check,MasterCard,Visa
    No, Wardell Upholstery does not offer free project estimates.
    No, Wardell Upholstery does not offer eco-friendly accreditations.
    No, Wardell Upholstery does not offer a senior discount.
    No, Wardell Upholstery does not offer emergency services.
    Yes, Wardell Upholstery offers warranties.
    Wardell Upholstery offers the following services: Upholstering, custom made, refinishing and repair furniture, leather & vinyl repair.
    No auto upholstery.

    Contact information

    3628 S 900 E, Salt Lake City, UT 84106

    http://wardellupholstery.com