Universal Garage Door Services, LLC

garage door company

About us

We at Universal Garage Door Services, LLC focus on quality services over quantity. We use our experience and expertise to complete your project with perfection. Customer service and honesty are the most important aspects of our business and your satisfaction is guaranteed. Please call us today for an estimate. We look forward to working with you.

Business highlights

16 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.764 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
3%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
responsiveness
4.8
Showing 26-50 of 64 reviews

Jarom S.
07/2017
5.0
Preston did an excellent job.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

John A.
05/2017
5.0
Kyle, must be the best garage door and garage door opener installer on the planet. Never have seen a better organized or efficient person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert H.
05/2017
5.0
WOW! I am so glad i went to Home Adviser and found your company. Preston called when he was 30 minutes out, as promised. He arrived at 10 AM, as promised. He reviewed the problem, told me what he was going to do, and fixed it, then he noticed the lift cables were gone, he replaced them, re-aligned the tracks, changed the bottom brackets, and even put a new gear on the track arrangement so the lift worked. He was very efficient, answered my questions as he was working, and very professional. I could not have asked for better service. In the time I have been in this house (32 years), the garage door has always been "jumpy" at the bottom. He explained, as he re-aligned the track, that the miss-alignment was the cause of this issue. It works better then it ever has! I am more than willing to recommend your company to anyone that asks! Again, great service, and yes I will post this review on HA's site as well. Thanks Again, A satisfied customer, Bob Hartman West Jordan, UT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

dave w.
04/2017
4.0
I got a call early the day after posting (late at night), and they were able to schedule for my convenience that same day. This was very nice. They quoted a single spring replacement price, but upon arrival I was told they would have to replace with 2 springs, and that this was a safer configuration. It felt a little like a bait-and-switch, but he explained how a single spring was more dangerous when it breaks, so I was ok with the dual-spring solution.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Margie H.
04/2017
5.0
dependable, great communication,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cyd C.
04/2017
5.0
They contacted me, were able to come the next day and finished earlier than expected. Very friendly and helped me out immensely.
Rating CategoryRating out of 5
Yes, I recommend this pro

Shane O.
03/2017
5.0
They were fast and professional. Kyle, the technician, was very likable and easy to work with. Got the job done quickly and the door looks and works great! I recommend anyone use them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Betty B.
02/2017
4.5
Very knowledgeable and stuck with it until he figured out the problem

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Glenn B.
01/2017
5.0
Preston (the Service Pro) from Universal Garage Door Services called to ask if it was ok for him to arrive 30 minutes before the appointed time. On arrival Preston went right to work. He made sure the work order and my expectations were in sync. They were exactly. Preston completed the job and cleaned up quicker than I thought possible. He explained how the new opener worked and answered all my questions . Pamela the office manager and Preston the Pro were great to work with. Very professional and friendly. I recommend Universal Garage Door Services to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mynor T.
11/2016
4.5
He said he would come back later and do the installation that same day. Even though he had a long day, he showed up and stayed and finished the job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ann N.
11/2016
5.0
Helpful and respectful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynette R.
10/2016
5.0
The repair person that came was very knowledgeable. He knew his business. Very professional, answered all our questions. I would highly recommend this company to all my family & friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

pam L.
09/2016
5.0
they were early and very helpful. The repairman explained everything and did a price comparison for me. Not pushy at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert F.
08/2016
5.0
Did a great job. Two other garage door companies tried to fix it and failed. Universal fixed it in less than an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tai B.
08/2016
5.0
This company was fast and reliable! They were on time as well! He repaired the transmission on the garage door and performed annual maintenance. He also came back promptly to make sure the light on garage door was working properly.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

2607 South State Street, Suite B, Salt Lake City, UT 84115

http://www.ugdservices.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
7734523-5501
Trade License Locale
UT
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

garage door company

FAQ

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Sunday: Closed

Universal Garage Door Services, LLC accepts the following forms of payment: CreditCard
Yes, Universal Garage Door Services, LLC offers free project estimates.
No, Universal Garage Door Services, LLC does not offer eco-friendly accreditations.
No, Universal Garage Door Services, LLC does not offer a senior discount.
No, Universal Garage Door Services, LLC does not offer emergency services.
No, Universal Garage Door Services, LLC does not offer warranties.

Contact information

2607 South State Street, Suite B, Salt Lake City, UT 84115

http://www.ugdservices.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed