Shaw Roofing and General Contracting Inc

They were fast and did a great job!

Shaw Roofing tore off three layers of old shingles (including old cedar shakes) on our historic home that was built in 1890. We selected Shaw Roofing because they are very experienced with old homes and with doing complete tear-offs (especially in the Avenues). Benefits of working with Shaw Their bid was VERY competitive (it was the second lowest bid that we received from 6 different roofers). The entire process, start to finish, required 3.5 days - we were very pleased with how quickly the crew worked and that the process was not extended. The crew did not damage our plants - this was an amazing feat given that our yard is completely xeriscaped! The crew quickly problem solved issues they encountered when they tore off the old roof (some molding that was rotten and needed to be replaced and some of the chimneys required some patching) Most importantly, when we encountered an electrical issues that was associated with the removal of an old fan in the attic, they resolved it VERY quickly. Abe came out to inspect the issue and called an electrician who was able to quickly diagnose and solve the problem. We really appreciated that. Glade was very patient with us from start to finish. He personally looked into a specific type of OSB (low VOC) that we wanted to have used, and he was understanding when we had to change our dates for re-roofing. The new roof looks beautiful! In short, we are VERY happy with our experience with Shaw Roofing and would highly recommend them.

The provider responded in a timely fashion during a busy season to install a new membrane roof, which appears to being doing the job. The rep was very clear about the uncertainties of scope and cost of what they might find when pulling off the two layers of old roof. The site workers were very respectful and courteous. The crew did a good job of avoiding trees that were close to their trucks. The crew cleaned up well as the work progressed over several days. Because new gutters were required, they recommended another contractor who communicated well with Shaw's crew. The rep followed up well by email to ensure that we had a copy of the warranty.

Shawn (the owner) was very easy to work with and responded in a very timely manner when needed. His crew was very polite and new what they were doing, not a fly by night crew. They cleaned up very nicely when they were completed with the job. I could have not asked for a better roofing company as I'm very picky with contractors. It took the crew 4 days to do the job as I have a large house and attached garage with a covered patio to boot.

The estimator came and provided a bid which I compared to others. Shaw was not the cheapest but I thought they did the most thorough job in the estimating process. The install was about a week out and started on time. The install took two days. Everything went very smoothly except for an incident with a skunk in the window well. The installation crew was fantastic, professional, efficient and very friendly. The job took two days.

the swamp cooler was not reconnected correctly and flooded the hall way the first time i turned it on. They corrected the problem and said they saved me money by not making have air condition company remove the cooler and replace it. The covers around the furance or hot water heater were not sealed correctly which allowed water to soak into the roof and insulation with out me not knowing what was going on till half my light blew out.. By this time it was too late to go back on them since several years had past. They did't replace the flashing form the roof over the awing.

The estimate went very smoothly. Jay was very helpful explaining the process and making sure that I understood the options. I had three estimates and I chose Shaw partly for the people, and partly for the price. The products from all three estimating companies were very similar. Shaw's estimate price was in the middle, with a full warranty included that would have cost extra with the other companies. Although they said it would be three weeks before they could begin, they had a schedule shift and were able to begin immediately. Jay even came up the first day to make sure things were going smoothly. The roofers were amazing! They worked non-stop, and were very efficient. They were polite and attentive if I had questions, and I was totally impressed by their work ethic. I have had several neighbors comment on how hard they saw them working on my roof. They had the old roof off in two days, the decking completed and the new roof on in three more days. I couldn't believe how quickly everything was done. Each day they brought the dumpster and each evening it was gone. They did a terrific job cleaning up after themselves. The new roof is beautiful. I get comments all the time and I have happily recommended Shaw to anyone who has mentioned how great the roof looks and how quickly it was finished. A couple days after it was finished, Jay came back and went up himself to check the work. After making sure he was satisfied, and making sure I was satisfied, I paid him and we were all done. I really appreciated the time he took to make sure everything had been taken care of. I felt like I could trust him, and the company, to be aware of what was in my best interests. I was impressed by their integrity and dedication. While it was not the cheapest option, I feel that it was the best, and I know I got my money's worth!

Lou was the representative who helped us. He was responsive and did his best to make certain that the job was done correctly and to our satisfaction. There was only one misunderstanding and Lou worked it out to our satisfaction. We were pleased with the end product.

They never returned my call.

Everything was great. Estimate was provided and once approved date was scheduled. Crew showed up on time and prepared to do the work.

We had a couple bids, and decided to use this company since they were the cheapest.

see above

I called Shaw roofing after looking at the reviews on Angies List. We were in a bit of a hurry because our home insurance had been canceled siting our poor roof condition. They had someone come out to give me a quote within a couple days of my calling. He did a full roof inspection and took photos to show me the areas where we had issues. They offered either a complete new roof or some "quick fix" options. There were enough things wrong, really wrong, with our roof that we decided it was best and cheaper in the long run to just have the whole thing redone. They were booked out for a couple weeks so we had to wait for the actual work to start. Once the work started they got everything done within 2-3 work days as promised (the rain hindered some of the work so it wasn't 2-3 days total). After the work was finished we were in limbo for a little bit because no one called or came to us and said "ok, we're done!". A couple days after they finished we had another rain storm and water leaked and did some damage to our entry way wall and a piece of the ceiling. I called the person who had been overseeing the work and he came out to inspect the damage. We still owed them the rest of the money for the roof, but they agreed that did not need to be paid until the damage was fixed. They offered to either take care of the damage theirselves or I could hire someone of my choosing and they would pay. Since I had a very tight schedule at the time and barely had time to schedule a roofer, I opted to let them fix the damage. I was not angry about the leak, I know things can happen, but the service after that point went downhill a bit. The person I had been working with on the roofing crew seemed very flustered that he now had to take time to fix his mistake. I realized he had other jobs, but he was working on mine first. after about a week or two they did come and scrape off the damaged parts of the wall, replaster and paint. I had decorative ceiling paper on my ceiling, so they brought in a wallpaper specialist to fix that part - he was awesome (didn't work for Shaw), nice and did a great job! Eventually everything got fixed and no more leaking, but I just didn't like the way the service got worse when they made a mistake. If I had been really upset with them during the process I could maybe see why they were not so happy, but I was perfectly nice and understanding about the whole thing. To be fair, my husband and I were rarely home at the time so scheduling to get them inside the house to fix the wall was a bit difficult at times, but they were fairly accomodating to work around our schedule. Overall the roof looks good and the insurance company was happy. Shaw even told me where I could go to get a coupon so I would get a full 50 year warrantly on the shingles (normally an extra $150). They did try to sell me new gutters saying they didn't know how the old gutters would fit without 3 layers of shingles, but I stuck with my old ones and they work just fine.

We got to know of them through our neighbor who was also using him. They were prompt and their workmen were professional. They cleaned up perfectly after they were done. They did things on time and when they said they would. They work with high quality materials. The workers who came out were fine.

They did a really good job and I like them. The roof is fine. They do good work.

Everything went very well and just as I expected.

Shaw Roofing was very professional. Jay, the manager, provided a detailed proposal and contract. The work was done on the dates promised and completed promptly. The work crew was very efficient and cleaned up all areas at the end of the project. Great service.

The process started with a Proposal at which time all my questions and concerns were addressed. The roof was completed in two days. Everything worked to my satisfaction.

The roof was removed and all debris removed. They tarped around home and when finished they used a magnet to pick up any nails, etc. Extremely careful about picking up all debris. The installers were very professional and meticulous. Each day a supervisor would come over and inspect the work. The job was completed on time for the original estimate. They were recommended to us and we would certainly not hesitate to recommend them to others. Follow up since completion has been appreciated.

They did not return my calls or emails and I never got the opportunity to speak with anyone. It is not a very large job however I assume based on their responsiveness that they are not interested in the work. I would not consider using them again in the future.

Their response to my request for an estimate was completely unprofessional, and I take this as an indication that their service would be equally unprofessional so I will never use them. This is unfortunate because besides being a homeowner I am also an architect, and therefore I am the very person they do not want to p*** off.

They are very fast and clean and professional. They give really good service and if there is any problem they are right there to fix it. I would recommend them to others.

They came out when scheduled for the measurement and estimate. Had a one day delay in starting the work. Work was delayed by rain several times, but house was protected for the most part. There was one unexpected leak into a tile floored porch which caused no damage. They came out during the rain to fix the problem, and did a small installation we wanted at no charge to make up for our inconvenience. They protected our xeroscaped lawn plantings as best they could and paid for the damage they did do. They cleaned up well after each day. There was slight interior damage where paint was popped off by nail heads on slanting walls. This damage was caused by their dropping heavy shingle bundles on the roof rather then setting them down gently.

SHAW WAS ONE OF ONLY TWO LOCAL ROOFERS WHO CALLED US BACK TO OFFER A QUOTE AFTER WE CONTACTED ABOUT 4 COMPANIES. THEIR QUOTE WAS CLEAR, AND ALSO LOWER THAN THE OTHER BIDDER. THEY FOLLOWED THROUGH, WERE FAST AND EFFICIENT, POLITE AND VERY CONSCIENTIOUS ABOUT CLEAN-UP. THEY RECOMMENDED A GUTTER COMPANY AND COORDINATED WELL WITH THEIR WORK.

My overall experience was fantastic. I was very surprised with all the workers. These guys did a wonderful job. The boss came back and put medal edging along the sides underneath the eves so birds could not get underneath. They really wanted to please me.