Salt City Countertops

These same people are doing business as "New Kitchens & Remodeling". I looked up their General Contractors License number and they are one and the same. I met with Kelly at my property to get an estimate for kitchen remodeling. I emphasized that I was in a bit of a hurry to get the job done. He looked it over and said that he would get back to me asap. I gave him my email address and watched him write it down to make sure that he had it correct. I waited 10 days and heard absolutely nothing back. I called the company and told them that Kelly had not gotten back to me. They said that he definitely should have followed through with at least a phone call! The individual I talked with this time said that they would call me back. Once again nothing. I then called a third time and was told that he had sent me an email. I again gave them my email address making sure they had it correct. I waited several more hours and once again nothing! Is this the type of contractor you want doing your Work?!!! Not even enough courtesy or responsibility to call or send an email letting you know that they're not interested or too busy!!! Nothing!!! Just as well, as if this is how incompetent and ignorant they are, I literally would not hire them if they worked for free! To me this type of ignorance speaks volumes as to their overall character and just how reliable they most likely are. There are way too many contractors out there to deal with these types of idiots.

Company will not return calls.

We had a problem with one of the edges being too wide of an angle and we can't open the refrigerator. We are willing to pay whatever it costs to get this fixed, but after four months of trying to set up an appointment, I've realized that they are not willing to come out for a small job. They won't return my calls and I cannot recommend them because of this.