Other roofers warned me S&S would give a low bid to get the job, then jack up price for "hidden" damage...(that everyone else spotted and quoted fro). But I took a chance, cuz a guy at work recommended them. (Do they pay for referrals?) Should have checked their 2 star Yelp and Google reviews. Sure enough within 24 hours of tearing off the old roof...their bill jumped significantly! They had no photos to show the extra "work" they did. (who doesn't have a cell phone to take photos?). When pressed for proof, they said they would charge me to remove the new roofing to show the extra repairs. When I complained about being charged for undocumented work, they threatened legal action THE FOLLOWING MORNING if not paid that day! They left their dumpster for a week after tear off, and then blamed my renters when it was overfilled! They demanded I crawl in there to remove the non-roofing items!!! (My renters actually took photos of area residents using the dumpster, as S and S left it unlocked and sitting in the driveway for a week after tear off!) Cute TV ads...lousy company. I'm looking for a new roof for another property now. Not even considering S&S Roofing. Neither should you.
Description of Work: Re-roof older tar and gravel with membrane
Rating Category
Rating out of 5
Taeler S.
12/2017
5.0
roofing
+ -1 more
well. no more leak!
Description of Work: repair a leak in roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Victor M.
01/2015
5.0
roofing
+ -1 more
arrived on time. Roof was frozen and they said they would be back in 2 hours. completed job on time.
Description of Work: repaired leak on porch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$300
Wendy S.
07/2014
1.0
roofing
+ -1 more
I contacted this company to give me a bid on the replacement of my roof. After they missed our first appointment it took me several days to contact someone to reschedule the appointment. I met with their sales person and discussed my options. He promised me a bid within three days. I never did hear back from them and ended up going with someone else.
Description of Work: Nothing
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
c M.
03/2014
5.0
roofing
+ -1 more
S and S Roofing is a professional and very knowledgeable company. I was provided with the information I needed to understand the process and to make informed decisions. My questions and concerns were encouraged and responded to quickly and courteously. I had questions about venting with and quot;turtlesand quot; and was pleasantly surprised with a more efficient and attractive option at no additional cost. I made a few changes, added custom trim and cedar shingles to my dormers and it was not treated as a problem. S and S made adjustments to my bid to meet my changing requests. The bid was easy to understand and very fair, it was kept low, to no additional charge, there were no hidden cost, no surprises. S and S roofing was very flexible and helpful from start to finish. Although this is messy work the workers kept this to a minimum and they cleaned up my yard and side lot everyday and left nothing behind. They worked well together, showed up on time and made sure the work was done right. They used trailers for debris instead of a dumpster. The foreman, actually came back a couple of times after the job was completed to look at the work again and used a magnetic sweeper to pick up any stray nails/ metal bits and even picked up trash the wind had deposited in my yard. That is dedication to the customer and the work. The office staff were great to work with as well, they were informed about my job and the workers assigned to it, also knowledgeable about the process and materials. I was really dreading this re-roofing, I know nothing about roofing. S and S roofing made the installation of my roof easy, beautiful and affordable. This company knows their craft and customer service.
Description of Work: S & S roofing tore off layers of original wood shakes and shingles, replaced it with a plywood base, water barrier, etc, channel venting, nearly had to rebuild one dormer, added new cedar shakes to two dormers, replaced curled rotting wood fascia, installed new step and counter flashing on chimney and sealed chimney cap with fiber mesh, custom edge trim and new shingles .House built in 1938.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,500
David R.
12/2013
1.0
roofing
+ -1 more
.
Description of Work: Called this company about a leak in my garage roof it was causing damage to the sheet rock. They took my name and number and stated some would call. Three weeks have gone by and they never did call to schedule an estimate. Unacceptable customer service. I guess they do not want business and I would tell everyone to stay away from this company. I hope Angie's list takes them off their list.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Gary B.
06/2013
5.0
roofing
+ -1 more
They are amazing. First of all they were high quality. I used to be a general contractor. They were medium priced and then what happened was, they screwed up. And you always find out something about somebody when there is a problem. You don't know as much when there is not a problem. And they fatherly covered all the expenses without even blinking. It was pretty close to a $1000. And their job was like about $13000. So I doubt they made much money, if they made money at all. They did what was right. And I've actually referred friends to them and they've had similar good experiences. I've already used them again.
Description of Work: I have been using S & S Roofing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Troy H.
12/2012
4.0
roofing
+ -1 more
Courteous and prompt to respond just not interested in working the Box Elder County area.
Description of Work: Although they were prompt to answer my request for a roof quote for our new home, they were not interested in working in the area my home is located.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
John H.
09/2012
5.0
roofing
+ -1 more
,It went well from start to finish and they cleaned up a considerable mess caused by stripping the old shingles off the roof. When they started to replace the roof covering the garage, they noticed that the original builder did not extend a section of particle board to the edge of the sofit. This created the conditions for a slow seepage of water into the garage. They replaced this section at no additional cost. I would highly recommend S and S Roofing to anyone needing roof repairs or replacement.
Description of Work: We had some wind damage from the Spring storms that passed through Ogden and checked out Angies List for a good contractor. We called several roofer on the list and after an estimate, decided to go with S & S Roofing. The crew was prompt, professional, and skilled in their work. They showed up early, left late, and completed the job in two days. They replaced the entire roof.
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Service Categories
Roofing,
Siding,
Gutters
FAQ
S & S Roofing is currently rated 4.1 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
S & S Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, S & S Roofing offers free project estimates.
No, S & S Roofing does not offer eco-friendly accreditations.
No, S & S Roofing does not offer a senior discount.
No, S & S Roofing does not offer emergency services.
No, S & S Roofing does not offer warranties.
S & S Roofing offers the following services: Roofing, siding & gutter needs.