Ron Case Roofing & Asphalt Paving

After signing the agreement to perform the work, I was told they would probably start in the next 10-14 days. There was no contact so I called a few times to try and see when my roof was scheduled but got no feedback. They called one morning in early September to say they would be onsite in 30 minutes but I was out of town. I needed to move a trailer off the driveway and they said they wanted me there as they started the job so we agreed to postpone until the next week. I called occasionally after that to see when they would do the job and didn't get a response. Finally, about 6 weeks later they called to say they were ready to start but I was out of town again so we agreed they would start the following Monday. On that Monday, no one was on-site by 9 am so I called them to find out what was going on. They said they didn't have me scheduled so I said we should cancel the contract since it was late October I didn't want to continue to have the job postponed. They then decided they would start my job that day. I got a call from my Salesman at Ron Case Roofing later that afternoon saying there was problem with my roof deck. He reported that the problem was that the 1/2" plywood was dried out so it wouldn't retain nails and it was springy. I asked if he meant it was dry-rotted and he said no, it was dried out. I left work to have them show me the problem. The Salesman and I went onto the roof. There was some water staining at the roof edges in places up to 2' into the decking panels at outer edges of the roof and some water damage below the chimney opening but otherwise the decking was in good condition. The Salesman and one of the roof removal crew would step on edge of deck panel between trusses and note that it would flex with their weight. They also pried up shingles using their 4' long roofing removal tool and told me that the shingles pried up too easily. They told me the whole deck should be overlaid with a new deck to solve these problems. I will note that their cost of replacement decking was $2/square foot which was higher than any other bid I received. I responded that while the decking was approximately 40 years old, it appeared to be in good condition and that I would expect 1/2" plywood to flex over a 2' span if you stepped in the middle of the edge of the panel. They said that the deck just wasn't suitable for a new roof in its condition and the second deck would just make everything stiffer. I agreed it would be stiffer but noted that current building specifications require a single layer of 7/16" OSB allowed on wider spacing so while two layers would be stiffer, the deck is designed for more uniform snow and wind loads, not people creating a loading of 100-200 lbs point loading. Adding a second deck would add weight and would cost about $6000. I called the Salesman the next morning and said I wanted them to continue with the reroofing project on the existing roof deck. The Salesman said Ron Case (owner) would personally meet me at my house to show me the problems with my roof deck. We met at my house later that morning and Ron Case (owner) provided explanations similar to those provided by the Salesman. I said I was going to get a third party inspector to perform an inspection of the roof deck. Ron Case employees completed the old roof removal that afternoon (day2). The Inspector came to my house late on the afternoon of Day 2. He said the deck was generally in excellent condition. He suggested replacing 1.5 panels around the chimney that had been damaged by a leak. He said the water staining around the edge of the roof was not unusual or severe. He said the edges were probably serviceable but ultimately recommended replacing a total of 8 half panels (4 full 4x8 panels) around the edges of the roof deck. I asked about the deck ability to retain shingle nails so he used the same application method proposed by Ron Case (11/2" galvanized nail from nail gun) to attach a shingle to the deck. We pulled the shingle up (simulating wind) and the shingle tore off at the nailing points. He had to use a claw hammer to remove the nails. The decking was sound enough to retain nails and the shingle would tear off from wind before it pulled the nails out of the deck. I made a map of the deck areas I authorized to be replaced and forwarded it to Ron Case company on Day 3 about 9 am. I made sure the Salesman had a copy of the decking replacement map and he responded that the only way Ron Case Roofing would proceed to reroof over my existing and repaired deck was if I would sign a waiver that said that the roof deck required replacement in their opinion which I didn't accept and suggested I would probably have no warranty from the shingle manufacturer due to the roof deck condition. I reluctantly signed the waiver. No work occurred on days 3 or 4. On day 5 (Friday), the crews laid the waterproof membrane but stopped for the evening and called the roof "raintight" although openings to the chimney and vent pipes were not sealed. I called Ron Case (owner) to ask about their plans to finish the job since a rainstorm was forecast over next two days. He said he had been unable to arrange a city inspection of the waterproof membrane installed under the shingles so it would be "raintight" through the weekend. They finished the job later the following week (Days 10-12). Workmanship was good and no problems to date but I took multiple days off work to resolve these issues about the condition of the roof deck.

went horribly. Final job exceeded initial price estimate by 2X, The work that was supposed to take a few days ended up taking weeks. They damaged plumbing, cracked my driveway with their heavy equipment and left the worksite a complete mess after they were "finished", despite calling over and over again to have them live up to their promise of a speedy and quality job with no mess. A complete disaster. They kept "finding" new things that needed work as they went along. They didn't use the materials they promised and I'm already having problems with shoddy workmanship. My list could go on and on. DO NOT USE THIS ROOFER!!