They were very excited to come out and bid and install our $8000 system. The faster it was installed the faster they get their money right? Since then they have had horrible customer service. We have had some issues with this system and it typically take weeks for them to get back to us if at all. Mostly its because I call everyday until they call back. When they do come to look at it they rush through and dont fix it right and the problems come back again and again. Will never use them again. Horrible
Description of Work: Bought a new furnace and central air unit for $8000
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$8,000
Joe S.
09/2010
5.0
heating & air conditioning/hvac
+ -1 more
Of course our furnace unit needed some special motor no longer sold inthe area. Modern found a great alternative motor for less money and had it installed and the house cooled down in 24 hours.
Description of Work: Blower motor died on furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Rochelle W.
07/2010
5.0
heating & air conditioning/hvac
+ -1 more
They have always given excellent advice. We have always had a "swamp cooler" and I called them to get a bid for the repair. I was told that air condition services is cheaper out of season. Last week I called them to come out and look and they were there in less than 24 hours. They showed up to install a new system and he came out with a new unit that was super quiet. He found that by doing some searching for me and he really went out of his way to find a deal for me. He individualizes his work. He keeps his word. His technical knowledge is so good that other experts give him respect. He is even installing a heat pump for a friend of mine. He's Johnny on the spot, honest and forthright. He is very knowledgeable and does all the work himself and I cannot praise this company enough.
Description of Work: I have been using him since 1987. I always call them when I need service. At my old house they have put in a new air condition and furnaces at different times and kept the old units running as they could and have done repairs for years.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura C.
07/2007
4.0
heating & air conditioning/hvac
+ -1 more
They did a good job and were done quickly. They removed the old one and left everything neat and tidy. The one complaint was that something was going on with the unit in the winter; it was not working. I was without heat and they never responded. I ended up having to call someone else to fix it for me.
Description of Work: I had them replace the furnace and air conditioning system in our 2100 square foot home. Our old system wasn t working properly.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$4,200
CANDACE W.
06/2007
5.0
heating & air conditioning/hvac
+ -1 more
The guy who had done this work is really, really good and I am pleased with him. He did fix it, but, I only recall what the service charge was for it. The amount was really fair and I have no complaints with that at all. He was very nice and very professional. I am very satisfied with them.
Description of Work: I had a problem with the venting on my heating system so I hired modern to fix it for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Cynthia A.
06/2007
5.0
heating & air conditioning/hvac
+ -1 more
I had a couple bids. Modern's technicians really knew their stuff. They didn't try to BS me. Their bid was more than $1000 less than the competitors.
Description of Work: Heating and air conditioning system replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
ROBIN S.
03/2007
1.0
heating & air conditioning/hvac
+ -1 more
I called to schedule an appointment for a bid. I was looking to add central air to my home. We agreed to meet two days later for a bid in the evening, and said he would call in the afternoon to give me the exact time. He never called and didn't show up. I called him four times and left him a couple of messages, but these were never returned either. So I spent my $3,000 elsewhere, simple as that.
Description of Work: No work was performed.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
ANTHONY G.
06/2006
5.0
heating & air conditioning/hvac
+ -1 more
Modern heating and ac came out to replace my furnace and air conditioner. I was very pleased with the service. He helped me figure out how to get financing for my new furnace. He told me how dangerous the old furnace was.
Description of Work: They removed the old and installed a new furnace.
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Service Categories
Heating and Air Conditioning,
Heating Oil,
Energy Efficiency Auditing,
Natural Gas Lines
FAQ
Modern furnace and air conditioning llc. is currently rated 4.3 overall out of 5.
No, Modern furnace and air conditioning llc. does not offer free project estimates.
No, Modern furnace and air conditioning llc. does not offer eco-friendly accreditations.
No, Modern furnace and air conditioning llc. does not offer a senior discount.
No, Modern furnace and air conditioning llc. does not offer emergency services.
No, Modern furnace and air conditioning llc. does not offer warranties.
Modern furnace and air conditioning llc. offers the following services: HEATING & A/C