McKay Diamonds Jewelers

Jewelry Sales/Design/Repair, Watch Repair, Appraisals - Antiques/Jewelry/Items

About us

The McKay legacy began in 1949 when Robert McKay and his wife Frances Ellen started their adventure in the diamonds business. McKay diamonds opened its doors at 157 South Main Street over 65 years ago. In May 2010, Robert McKay decided it was time to retire. Joe & Sandra Andrade, jumped at the opportunity to be a part of the McKay legacy. We continue to be a small family business dedicated to offering the best customer service and quality handcrafted jewelry. Joe has been in the jewelry business for over 30 years. He is experience allows him to repair your jewelry while you wait and watch.

Business highlights

76 years of trusted experience

Services we offer

Repair jewelry and watches while you wait and watch, Custom Design jewelry, Bridal Set, Engagement Ring, Diamonds Ring, Pave Set Ring, Channel Set Ring, Wedding Ring, Wedding Band, Diamond Pendant, Diamond earrings, Princess Cut Diamonds, Marquise Diamonds, Round Diamonds, Color stones, Watches, Watches Repair, Jewelry Repairs, Size Ring, Solder Chain, Set Diamond, Set Stone, Antique Rings, Rebuild prongs, Bridal shoes, gold chain, Platinum, Silver, Repair Silver, Engraving ring, Eye Glasses rep

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-8 of 8 reviews

Alecia F.
11/2017
5.0
jewelry stores
  + -1 more
It was platinum, so it cost more than I wanted to pay. But they did a great job. They also cleaned up my wedding band for free.
Description of Work: Had a ring re-sized.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from McKay Diamonds Jewelers
Thanks [Member Name Removed] for your review we really appreciated!!!

Andrew M.
03/2015
5.0
jewelry stores
  + -1 more
Perfectly
Description of Work: Wedding band resized, necklace latch repaired, prongs and settings checked on ring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from McKay Diamonds Jewelers
Thanks, we will be happy to help you anytime.

Richard C.
08/2013
5.0
jewelry stores
  + -1 more
Excellent work completed in a timely manner and for a very reasonable price. The store owner/jeweler is very friendly and accommodating. I will use this business again.
Description of Work: I took two rings to McKay's for repair. In one, a small red stone had fallen out and been lost; in the other, a large blue topaz had come out of its mounting. They replaced the small red stone and recommended the mounting be changed slightly on the topaz. The large stone only had one prong on each corner to hold it. He said that he could fix it, but given the nature of the mount couldn't guaranteed it wouldn't fall out again. He recommended converting each large corner prong to a pair of smaller prongs so it could be held by 8 prongs and not 4. The work was flawless and the stone is now secure. I actually think that the ring looks better with the two small prongs on each corner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jill F.
08/2013
5.0
jewelry stores
  + -1 more
We had my mother's wedding ring that we had inherited. We wanted to separate the diamonds and distribute to our siblings. We went to Angie's list because we were concerned about trustworthiness and integrity in receiving our diamonds back. We wanted him to remove the diamonds in front of us so that we could make sure none of them were switched. Joe was very professional and friendly. He was accommodating and did as we asked; all the while, performing the service for free. We also had a gold chain repaired, which he did while we waited, and charged us less than we expected, and did a great job. We've recommended all our siblings to go to him for setting their newly-acquired diamonds. Thank you, Joe!
Description of Work: repair gold chain and dissemble wedding ring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Madeline L.
05/2013
5.0
jewelry stores
  + -1 more
The work was beautifully done. Joe, who is a master jeweler, made some wonderful suggestions. In the past, the smaller diamonds had become loose and several were lost and required replacement. He set the diamonds in three channel bands that look beautiful but also safeguards the stones. He also had to add some small diamonds. Joe clearly has a passion and takes great pride in his work. Both Joe and his wife, Sandra, are a pleasure to work with. All work is completely done in house and delivered on time. My one carat diamond was given to me the day I dropped off the rings and was placed into the setting as I watched Joe do the work on the pick up date. I have already used McKay Diamonds Jewelers a second time to repair and clean my son's ring---again, beautiful work!
Description of Work: Three diamond eternity bands, one with a one carat diamond, were completely reset.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan S.
05/2013
5.0
jewelry stores
  + -1 more
I was told by another jewerly shop that the ring could not be sized down by two sizes because it would change the shape of the ring too much and that the inlaid stones might pop out due to so much change. However I read the great reviews on Angie's List for McKay and decided to give them a try. The owner assured me that they could indeed size the ring with no difficulty, which they did. Due to an error on my part (not on the part of McKay!), I had to return for a slight adjustment. I insisted on paying them for the additional work, but they would not accept any additional money, even though the additional work was my fault! I was very pleased with their workmanship and service and would definitely use them again.
Description of Work: My husband purchased me a ring inlaid with turquoise for Christmas and it was 2 sizes too big. I took it to McKay to be sized down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from McKay Diamonds Jewelers
Thanks (member name removed) , we appreciate your review and we will be happy to help you any time.

Robert B.
09/2012
5.0
jewelry stores
  + -1 more
family owned business. Very orientated in jewelry, jewelry design and repairs. We would highly recommend them.
Description of Work: Wife purchased ring from another jeweler. Had to have it sized. Didn't trust original jeweler due to ring design. Contacted McKay Diamond Jewelers. Explained situation and they said to bring wife and ring in for inspection and estimate as to resizing. Due to metal composition of band, laser had to be used without damaging any of the stones. Gave estimate as to cost and explained as to the procedure that had to be performed in great detail. Left ring for resizing. Received a call a week later and was informed that the ring was ready. Took wife down to pick up ring. A perfect sizing. Can't even tell that it was done. Wife and I very satisfied. Another ring that wife had lost 2 or 3 small diamonds. Went back to MaKay Diamonds Jeweler because of great experience. They were able to replace the diamonds at a very reasonable cost and within a reasonable time. Again, very satisified. This is a

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Richard P.
09/2011
5.0
jewelry stores
  + -1 more
Well...
Description of Work: First a bit of trivia...My parents bought their wedding sets at Mc Kay Jewelers. Moving on here, my wife took my daughter in to have a ring that her Grandmother had given her. This is the part is that is unbelievable to me,. The new owners at Mckays, take the ring and size it while my wife and my daughter waited to have it done. It is very hard to please my spouse in just about everything. She was dumbfounded that the ring did not need to be left behind at the store so the sizing could be done.The quick time to have the ring sized and the price was very fair. So, so when my wife shared this story. I remembered back a couple of months before all of this taking place. And,.I had asked the Jeweler to see if he could fix a Rider Belt Buckle Set of mine. This belt buck is remarkable. The reason that it is so 'remarkable' is because the sterling silver buckle has turquoise and lapis lazuli set in the sterling silver. A couple of the specificity cut tones had fallen out and were lost. Hence, it needed to have stones cut to set into the buckle. Well, over the last five years or so... I had attempted to find a Jewelers to see if that they could fix it for me. No one else along the Wasatch Front would even attempt to fix it. The jeweler here said that it wouldn't be a problem at all. This fellow took the buckle and asked a few questions of me...because he wanted to know exactly how it should be fixed. So, that I would be happy with what was going to be done. I always procrastinate about having these types of repairs done. But, because my wife had told me how fast he was at getting the job done. I had a minute and I took it in. I also, wanted it done quickly because. Now, I felt the belt and its buckle would be perfect for something that I was attending. He couldn't get it done that day. But, he told me that he would have it done by tomorrow at six. The next day, his wife called to tell me that the buckle was fixed. And, that I could come and pick it up. It was only one o' clock pm. Again, was blown away. I had also left behind a money clip that also had stones cut specifically to be set in it. He also had it completed. The because of the kind of guy I am. I needed a ring sized for me. He did that in twenty minutes and I was on my way. I also, knew where I was going to buy jewelry and have it fixed. In the future of anything of this kind of stuff to be fixed Thanks Mc Kay's and thanks Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

    Contact information

    157 S MAIN ST, Salt Lake City, UT 84111

    www.mckaydiamonds.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Jewelry Sales/Design/Repair,
    Watch Repair,
    Appraisals - Antiques/Jewelry/Items

    FAQ

    McKay Diamonds Jewelers is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 6:00 PM

    McKay Diamonds Jewelers accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, McKay Diamonds Jewelers offers free project estimates.
    No, McKay Diamonds Jewelers does not offer eco-friendly accreditations.
    No, McKay Diamonds Jewelers does not offer a senior discount.
    No, McKay Diamonds Jewelers does not offer emergency services.
    Yes, McKay Diamonds Jewelers offers warranties.
    McKay Diamonds Jewelers offers the following services: Repair jewelry and watches while you wait and watch, Custom Design jewelry, Bridal Set, Engagement Ring, Diamonds Ring, Pave Set Ring, Channel Set Ring, Wedding Ring, Wedding Band, Diamond Pendant, Diamond earrings, Princess Cut Diamonds, Marquise Diamonds, Round Diamonds, Color stones, Watches, Watches Repair, Jewelry Repairs, Size Ring, Solder Chain, Set Diamond, Set Stone, Antique Rings, Rebuild prongs, Bridal shoes, gold chain, Platinum, Silver, Repair Silver, Engraving ring, Eye Glasses rep

    Contact information

    157 S MAIN ST, Salt Lake City, UT 84111

    www.mckaydiamonds.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 6:00 PM