About us
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
1.02 Reviews
Showing 1-2 of 2 reviews
Heidi V.
04/2014
home remodeling
+ -1 moreIt was an disgusting 12 hour day for the installation of the tub. I had to take my mom elsewhere because they were in her bathroom. They actually contract the work out, which I did not know to begin with. The first installation people were disgusting, so we told them we didn't want them to use them. They had to have a second electrician come out, along with the second installer. The whole process was an unorganized mess. The tub was turning itself off and on. I had the breaker turned off because I was uncomfortable. The hot/cold functions of the tub were not working, nor was the tub/Jacuzzi part itself. By the time I first bought the tub, it had taken 2 months for them to actually start installing the tub. At this point I have the tub taken out to my garage and am hoping they will pick it up and refund money.
Description of Work: They were to install a walk-in tub.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$4,500
Response from Heavenly Walk In Tubs
Dorrene J.
01/2014
home remodeling
+ -1 moreThe tub has never functioned the way it was supposed to. It blows COLD air instead of hot air which they ignored when told about it a year ago, and now we get only warm water when we run water into the walk-in tub, even though we can turn the sink faucet on and receive scalding hot water. I contacted the foreman of the job the first of December 2013 and reported this problem, but no one has come to see what the cause is. He told me that he would send someone within the next day or two, and I stayed home to make sure I didn't miss them. Also a year ago in January, they came to see how the bathroom looked; we had asked for a new cabinet door because the one they installed looked awful. They took the door to the manufacturer and he said that they would replace it. We haven't received a new door as of this date, Jan. 8, 2014 (a year later). We would never use them again for ANYTHING and most certainly will not recommend the American Home Services company to anyone. It has been miserable using a jetted tub that blows cold air and does not use hot water.
Description of Work: Provider was and construction was done by American Home Services, Inc. The employee assigned to install the tub, new toilet, cabinet and tile floor was sloppy, left his tools in our hallway for 3 or 4 weeks when he left at night, making access to the other three rooms difficult (I have a walking and balance problem due to a stroke). He complained about the way I wanted the bathroom painted and left his paint fingerprints on our antique brass front door handle. He scratched the marble cabinet top when he brought it into the house and installed it. I asked them to buff the small scratches out, but they didn't do that. They were very slow doing the work, and did not order the marble cabinet top so that it was available when it was to be installed. They expected us to wait a week for the manufacturer to make it -- this is our main bathroom and it was just before Christmas when we have a lot of company and visitors. I did lose my cool and let the worker know that the delay was not acceptable so they went to another manufacturer so the delay was only a couple of days instead of a week.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$12,916
Contact information
5918 S 350 W, Salt Lake City, UT 84107
www.walkinbathService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 AMTuesday:
9:00 AM - 5:00 AMWednesday:
9:00 AM - 5:00 AMThursday:
9:00 AM - 5:00 AMFriday:
9:00 AM - 5:00 AMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
General Remodeling
FAQ
Heavenly Walk In Tubs is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 AM
Tuesday: 9:00 AM - 5:00 AM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 AM
Friday: 9:00 AM - 5:00 AM
Saturday: Closed
Heavenly Walk In Tubs accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Heavenly Walk In Tubs offers free project estimates.
No, Heavenly Walk In Tubs does not offer eco-friendly accreditations.
No, Heavenly Walk In Tubs does not offer a senior discount.
Yes, Heavenly Walk In Tubs offers emergency services.
Yes, Heavenly Walk In Tubs offers warranties.
Heavenly Walk In Tubs offers the following services: Portable and built in walk-in bath tubs
Contact information
5918 S 350 W, Salt Lake City, UT 84107
www.walkinbathService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 AMTuesday:
9:00 AM - 5:00 AMWednesday:
9:00 AM - 5:00 AMThursday:
9:00 AM - 5:00 AMFriday:
9:00 AM - 5:00 AMSaturday:
Closed