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HANSEN APPLIANCE & REFRIGERATION SERVICE, INC.

Appliance Repair, Heating and Air Conditioning, Water Heaters,

About us

WE DO CHARGE A TRIP CHARGE OF $55.00, HOWEVER IF YOU HAVE THE WORK COMPLETED BY OUR SERVICE TECH WE WILL WAIVE THE SERVICE FEE OF $55.00 . WE BASE OUR WORK BY THE JOB. WE DO NOT CHARGE AN HOURLY RATE.

Business highlights

Emergency Services Offered

Services we offer

OUR COMPANY IS A DEPENDABLE & RELIABLE COMMERICAL AND RESIDENTIAL REFRIGERATION COMPANY. WE ALSO WORK ON WATER HEATERS, A/C & HEATING UNITS, AS WELL AS ANY HOME APPLIANCE REPAIR NEEDS. WE DO OFFER 24 HR. SERVICE. CUSTOMER SERVICE IS OUR #1 CONCERN.

Services we don't offer

WE DO NOT REPAIR COMMERICAL STOVES OR MICROWAVES.

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

3.23 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.2
value
3.2
professionalism
3.2
responsiveness
3.6
punctuality
3.6
Showing 1-3 of 3 reviews

Alberto R.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
Please call Hansen HVAC Heating & Cooling @ (801) 280-8812 and save money and time. I was blessed to have contacted my next door neighbor who gave me a phone number of a great and HONEST AC guy from Hansen HVAC. After calling he did the trouble shooting on the phone with me and led to a new filter change. He didn't charge me anything at all and helped me a ton. I went to local hardware store and bought a $11 filter and AC works great. Sadly before knowing about Hansen I called ESCO here in SLC. Because my AC wasn't working properly. Temp never drop and just kept running non stop. I noticed the ice buildup as you see in the picture. Randy ESCO tech came to check unit he was quick to say we need a new AC unit as option one or option 2 would be add R22 and check for leaks but might no work, just adding the R22 alone would be about 1K and check for leaks might be around 300 bucks. The service charge was $99 dls for Randy to come say that. Noah came to do a quote for a new unit with a total of $5,880. Please if you need help trouble shooting or installation call Hansen HVAC with no hesitation.
Description of Work: AC Trouble Shooting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heisi V.
07/2013
5.0
appliance repair
  + -1 more
They squeezed us n during 100* + weather the same day we called.
Description of Work: Fixes a burned out motor in our AC unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

PAM B.
07/2010
1.0
appliance repair
  + -1 more
My mother's caregiver was at the home, and they gave her a very high price. I told her not to allow them to repair it because I could buy a new washer for that price. They returned with a part and pressured her into letting them install it, and then changed $100 more than they told her it would cost for the entire repair. They also told her they had pulled the washer away from the wall and fixed something in it they didn't charge for, but it was obvious it was not pulled out. I put a stop payment on the check, and when they called I told hem what happened and the secretary provided the most rude and abrasive experience I have had in years with someone on the phone. She was so rude I hung up on her! I told her I would send her a check and she called back three times and left messages to call her back with a credit card or they would report me. I had immediately written a check and taken it to the post office (minutes away).
Description of Work: They repaired a Whirlpool washer, replacing the lining and a part, but can't read the invoice..

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$405.68

    Contact information

    2063 EAST 2700 SOUTH, Salt Lake City, UT 84109


    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Heating and Air Conditioning,
    Water Heaters,
    Appliance Repair - Small

    FAQ

    HANSEN APPLIANCE & REFRIGERATION SERVICE, INC. is currently rated 3.2 overall out of 5.

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 5:30 PM

    Friday: 8:30 AM - 5:30 PM

    Saturday: 9:00 AM - 12:00 PM

    No, HANSEN APPLIANCE & REFRIGERATION SERVICE, INC. does not offer free project estimates.
    No, HANSEN APPLIANCE & REFRIGERATION SERVICE, INC. does not offer eco-friendly accreditations.
    No, HANSEN APPLIANCE & REFRIGERATION SERVICE, INC. does not offer a senior discount.
    Yes, HANSEN APPLIANCE & REFRIGERATION SERVICE, INC. offers emergency services.
    Yes, HANSEN APPLIANCE & REFRIGERATION SERVICE, INC. offers warranties.
    HANSEN APPLIANCE & REFRIGERATION SERVICE, INC. offers the following services: OUR COMPANY IS A DEPENDABLE & RELIABLE COMMERICAL AND RESIDENTIAL REFRIGERATION COMPANY. WE ALSO WORK ON WATER HEATERS, A/C & HEATING UNITS, AS WELL AS ANY HOME APPLIANCE REPAIR NEEDS. WE DO OFFER 24 HR. SERVICE. CUSTOMER SERVICE IS OUR #1 CONCERN.
    WE DO NOT REPAIR COMMERICAL STOVES OR MICROWAVES.

    Contact information

    2063 EAST 2700 SOUTH, Salt Lake City, UT 84109


    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    9:00 AM - 12:00 PM