Granite 4 Less

Complete

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They were ABSOLUTELY AWESOME!! COULDNT LOVE THE PRIDUCT OR SERVICE MORE! JOE WAS SO GREAT TO WORK WITH!

Michelle and Joe were great to work with. Very knowledgeable and professional. The installation team was great. Perfect install and they cleaned up everything once they were done. They were very careful not to damage any of the cabinets or walls. I highly recommend them.

They were friendly professional and a great team.

Very good experience.

The process was easy enough. To look at samples had to go to the shop which was hard to find but once at the shop picked out the colors we wanted. They did a good job.

They are very professional. They stand behind their workmanship. They were very courteous.

The communication wasn t always great but they had competitive prices and did a good job.

They did a fantastic job and I'm pleased with his work. They are very knowledgeable.

M&M came out promptly to do the estimate and the price the best compared with the competition. Their warrant on workmanship and materials was much better than the competition as well. After committing to the work, I was given a date nearly a month out for installation. Due to my heavy travel schedule, the date was a Friday and strategically selected so I could be home and inspect the installation that evening after the installation. I had to leave Sunday again. At 4pm Friday, they called and said that their person could not make it. I pointed out to the office that this was a problem in two ways. First, if I had been home all day waiting for the fellow (taking a day off) and they didn't call to cancel until 4pm, I would have lost a day of work. Second, now they would be coming on Monday after I had left out of town and I could not inspect it until the following Friday. The office was unsympathetic to either point and bordered on being rude and threatening cancellation. This is why I de-rated Customer Service since they can't seem to hit a date when scheduled nearly a month in advance. The ding on quality is that they added a downspout from the porch which was badly needed. However, the downspout is near a basement window well and a heavy rain will make a fish tank out of the basement window well. They could have put a flexible extension on it out to the front lawn with little effort. We would assume the cost - but no one asked and we solved that ourselves. The work seems good otherwise and the value for the money spent was worth it.

Very good customer service.

It takes a while to get on their schedule and they don't keep you informed very well. However, the work was done well and quick. Nice job!

James was a great estimator and Eduardo did an excellent installation.

Great work!

Very professional with positive attitudes. They strive to do their job with excellency. Will hire again to have patio rain gutters installed.

Ruben did an excellent job. The new gutters look great and I was very pleased with your service as well as the original estimator came out to give me a quote.

Going to use them again.

Very prompt and professional. They suggested ideas for me to consider which improved the final outcome of project.

very good company, great employee, best

I was finally able to contact them on the date they were supposed to perform the work at 5:00 pm. They were running late and would not be able perform work on the scheduled date - after I had waited all day - that had been planned 3 weeks out. I had taken time off from work to be there and postponed until the next day. (Strike 1). Received a text message at 10:00 am the next day that the install person needed a power outlet. (kind of your fault since I couldn't be there) finally I convinced him that the gate was open and power was around the back. It took him 3 hours to install 2 straight gutters and 3 downspouts, one 23ft, the other 32ft. (strike 2). I was able to leave work (good thing I did!!!) After he got done, I pointed out that it had a rather large "dent" in it, and asked if he could fix that -since it was VERY noticeable on the front of the house (maybe he should have looked a that before putting it up?) It took another hour to CUT that out and REPLACE with another piece - So Much for SEAMLESS!!! - Overall, not worth the money spent, could have done it myself for half the cost and less problems. They were almost adequate - convince me otherwise.

Very easy to work with and very prompt service.