CaptionCall

It is so hard for someone who is not in that situation to understand the profound joy and relief we have experienced from getting the Caption Call phone and service. Especially when you are older and cannot drive, don't use the internet and now can't use the telephone the frustration level is over the top. You end up being isolated and depressed. The Caption Call phone has changed our lives. She can now have the most complicated conversations now on the phone! The phone has a screen that shows what is being said. There is almost no delay and there is no special number to dial. Your caller calls you as always on your own phone number. Everything they say is put into captions for you to read. You speak on the phone as you always have to your caller. The service and phone is provided free by the federal government. You need only have an internet connection and send in a form signed by a doctor or hearing aid practitioner. It has made such a positive difference in our lives! If you cannot hear what is being said on the phone do not suffer any longer. If you can get the internet hooked up to your house there is help for you. It makes me cry with joy.

It is so hard for someone who is not in that situation to understand the profound joy and relief we have experienced from getting the Caption Call phone and service. Especially when you are older and cannot drive, don't use the internet and now can't use the telephone the frustration level is over the top. You end up being isolated and depressed. The Caption Call phone has changed our lives. She can now have the most complicated conversations now on the phone! The phone has a screen that shows what is being said. There is almost no delay and there is no special number to dial. Your caller calls you as always on your own phone number. Everything they say is put into captions for you to read. You speak on the phone as you always have to your caller. The service and phone is provided free by the federal government. You need only have an internet connection and send in a form signed by a doctor or hearing aid practicioner. It has made such a positive difference in our lives! If you cannot hear what is being said on the phone do not suffer any longer. If you can get the internet hooked up to your house there is help for you. It makes me cry with joy.

They actually sent an installer with the direction. The overall experience went well but the service wasn’t that good. When the phone call comes in it also gets sent to an independent operator who types in the information that they hear. So when she is conversing on the telephone there is actually a technician who types it out as she is hearing impaired. The issue actually is the accuracy of what’s been said to her and also speed in which it’s been written that’s what I was evaluating. The services are free. There was a promotion so there was no charge for the phone. The way the company makes the money is whenever anybody has a telephone they have to pay several charges and everybody is taxed so much for handicapped access. So these calls are paid for buyer. Whenever a phone call is made they get a fee for the phone call. They actually make money from the answerer. It’s relatively a new service that is going international. There are competitors to that. We had the competitors with their product which was Hamilton Captel and this is competing with different handset and service.