Black Diamond Electric Plumbing Heating & Air

Electrical, Heating and Air Conditioning, Plumbing,

About us

With offices centrally located in Utah County, Weber County and Salt Lake County, and in St. George, Utah. Our expert team of technicians have the experience and training to troubleshoot, evaluate, and repair your electrical, plumbing, heating and air problems quickly and at an affordable price. We specialize in providing honest, affordable service for all of our customers. Our technicians are highly trained, reliable, and do not work off of commission. That is why we have received numerous awards including the Angie's List Super Service Award 8 years running! We use clear, upfront pricing so our customers know the price of the project before we start. Our Technicians always arrive with fully stocked vans ready to complete almost every electrical repair in only one quick visit. We are licensed, bonded, and insured. We guarantee and warranty all of our work. We will arrive on time, ready to complete the project, making the whole process easy on you. Call in the experts at Black Diamond, and find out why our award winning service has made us Utah's #1 Electric, Plumbing, Heating and Air service providers!

Business highlights

16 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential Electric, Plumbing, Heating & Air Conditioning. Lighting. Furnace, AC. Ceiling Fans, Drain Cleaning, Water Heaters and Water Softeners.

Services we don't offer

Parts & Materials, Appliance Repair, Swamp Coolers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8600 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 476-500 of 600 reviews

Valerie W.
03/2016
5.0
electrician, lighting
  + 0 more
unknown
Description of Work: Installed 5 flush mount lights and removed old ones. Quick, clean and professional. Friendly and did their best to save me $$.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Black Diamond Electric Plumbing Heating & Air
We had a great time working with you again, and appreciate your loyalty. We’re always here if you need our assistance. Just give us a phone call, and we'll make sure you're taken care of.

Gaylene S.
03/2016
5.0
electrician, lighting
  + 0 more
unknown
Description of Work: Repaired 3 large overhead lights on a vaulted ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robyn R.
03/2016
1.0
electrician
  + -1 more
unknown
Description of Work: They said it would be $75.00 for appointment and diagnostic, but when technician arrived he said it was $75 for appointment and another $250 for diagnostic. Then they tried to sell us the deal of the week, a new electrical box, for $1200.00. All we needed was one line repaired to our garage! We said "No Thank You", but had to pay the $250 diagnostic fee, even though he didn't really diagnose anything. | | | | |

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$75

Response from Black Diamond Electric Plumbing Heating & Air
We were able to find the old invoice from June 2015. We charged you our normal $39 service charge to have the technician on site, and a $179 Diagnostic Charge to troubleshoot the issue in your garage to find why the power wasn’t working. After spending the time needed to trace out the circuit, we found that the wire had been cut or broken, and needed to be replaced, which needed to be done up to current codes. The total amount paid was $218. If there’s ever any issue with the pricing you can contact our office, and we’ll work with you to find a positive resolution. We value our customers and want them to have a great experience when choosing our company. We're going to have one of our office staff reach out to you to see what we can do to turn this experience around.

E DALE D.
02/2016
5.0
electrician
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Black Diamond Electric Plumbing Heating & Air
Thanks for taking the time to leave us a review. Reach out to us if you have any future projects we can assist you on. We'd be happy to help!

catherine H.
02/2016
5.0
electrician
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Black Diamond Electric Plumbing Heating & Air
Thank you for leaving a review. We hope we get the privilege of assisting you again in the future!

Sean H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great job fixing our furnace.
Description of Work: Came out on a Sunday to fix our furnace. They were prompt, courteous, and great to deal with. I'll definitely be using their services agagain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Black Diamond Electric Plumbing Heating & Air
We’re happy to hear that we earned your loyalty! We’ll be ready when you need us in the future, just give us a phone call. Thank you for leaving a review, and giving us the opportunity to work with you.

carol P.
02/2016
5.0
electrician
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Black Diamond Electric Plumbing Heating & Air
Thank you for leaving a review! We hope we have the privilege of assisting you again in the future.

McKenzie A.
01/2016
4.0
electrician
  + -1 more
unknown
Description of Work: This was just an electrical inspection, which went well and I got the information I needed out of it. My only complaint is that he disconnected our smoke detector to check it for functionality, and forgot to put it back, so I had to go back and reconnect it and put it back.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$50

Response from Black Diamond Electric Plumbing Heating & Air
Thank you for your feedback. We’ll provide this information to our technician, so that he can make sure in the future that the smoke detectors are reconnected properly. We enjoyed working with you, and would love to assist you again.

Natalie A.
01/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Great!
Description of Work: Full house electrical inspection; checked and cleaned furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Black Diamond Electric Plumbing Heating & Air
We had a great time working with you! Thank you for leaving us a review.

E Patricia N.
01/2016
5.0
electrician, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Black Diamond Electric Plumbing Heating & Air
Thank you for leaving a review. We had a great time working with you!

Kathie D.
01/2016
3.0
electrician, plumbing
  + 0 more
unknown
Description of Work: A whole house electrical inspection. Checked fuse box. Checked sockets randomly. Seemed like the "special" was designed to encourage customers to replace all outlets over a certain age. Recommended a work around for the outside electrical box that actually would not pass city inspection. I will not be calling on this company in the future.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
5.0
punctuality
4.0

$29

Robert B.
01/2016
5.0
electrician
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$119

Response from Black Diamond Electric Plumbing Heating & Air
Thank you for leaving a review! We had a great time assisting you, and hope to help you again in the future.

Heather S.
01/2016
1.0
electrician
  + -1 more
unknown
Description of Work: Looking to get bid for remodel work and the want to charge me $39 service fee to give me a bid.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Response from Black Diamond Electric Plumbing Heating & Air
We apologize that we were not able to give you a free bid on this project. In order to keep our overall pricing as competitive as possible, we typically have a $39 service fee for jobs like yours. When we send an electrician to your home to provide an estimate for a remodel, we plan on him spending the time needed to design and plan out the electrical portion of the project. This includes figuring out where the existing wiring goes, where it is connected, doing load calculations to see how much power is needed, designing the lighting, switching, and outlets needed. This is a time consuming process and we want to make sure that it’s done properly. It allows us to give an exact price to the customer, so that they know and understand what needs to be done to complete their project. If you choose not to use us for the electrical portion, you paid $39 to get a licensed professional to plan, design, and layout the electrical for your remodel, which is VERY valuable to customers. If you decide to use us for the electrical work, we happily apply the $39 towards the work being done. We tried to locate your contact information, so that we could speak with you about this over the phone, but because you did not schedule an appointment we didn’t have it available. Please feel free to contact us with any questions. Thanks

Mary D.
01/2016
3.0
electrician, plumbing
  + 0 more
unknown
Description of Work: He inspected a few things, but definitely not the whole house or furnace. He insulted my housekeeping, too. Had an attitude, and seemed to be annoyed to be here, found out later my home is only blocks from his business, so it wasn't like it was out of the way or anything. |Not sure about the date of service.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$29

Response from Black Diamond Electric Plumbing Heating & Air
This is not a normal experience for our customers and, we’ll be addressing this with the technician that was on site. You’ll receive a follow up on Monday, with a positive resolution. We want to fix this and show you the stellar customer service we provide. When a customer allows us into their home we’re a guest, and we don’t want to offend anyone.

Connie N.
01/2016
5.0
electrician, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Toni B.
12/2015
5.0
electrician, plumbing
  + 0 more
unknown
Description of Work: The inspected some of the wiring, where I had problems and put in another wire (100 amp) where there was not sufficient carrying power (had a 50 amp wire for a 100 amp breaker). They also fixed some other wiring problems and replaced....Were very good help and finished everything of concern, though they had to return to finish (not enough time). They were very professional and pleasant and helpful. It was expensive, but reasonable for what was done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$694

Response from Black Diamond Electric Plumbing Heating & Air
We had a great time assisting you! We try to accomplish all of our projects within a reasonable time frame, and want to thank you for working with us and letting us return to finish the job. We hope to work with you again in the future!

Janet R.
11/2015
4.0
electrician
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Black Diamond Electric Plumbing Heating & Air
We enjoyed working with you, and want to thank you for the opportunity to assist you. We appreciate you leaving a review, and hope you keep us in mind for any other projects.

William J.
11/2015
5.0
electrician
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,400

SHARON H.
11/2015
5.0
electrician
  + -1 more
unknown
Description of Work: He found the problem was with Rocky Mountain Power and turned it over to them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Brianna B.
10/2015
5.0
electrician
  + -1 more
unknown
Description of Work: Repaired electrical panel that was damaged in a storm and updated the panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Black Diamond Electric Plumbing Heating & Air
We're happy we could help you clean up after Mother Nature’s mess. Thank you for leaving a review, and keep us in mind for any future needs. We'd love to come back and assist you again.

Renee T.
10/2015
5.0
electrician
  + -1 more
unknown
Description of Work: A service technician came to troubleshoot a problem. He was prompt and thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Black Diamond Electric Plumbing Heating & Air
We’re thrilled we could help you resolve the issue! Reach out to us if you have any other projects you need help on, we're just one call away.

David C.
10/2015
5.0
electrician, phone wiring
  + 0 more
unknown
Description of Work: Repaired telephone line wiring/connections. Charges seem excessive for the minor repair performed (< 30 minutes spent on-site). Service charge for evaluation of problem/estimate of repair effort was understood, up-front. But typically, such service charges are waived when vendor is paid for completing the job. Service charge was assessed in addition to repair charge.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$220

Linda S.
10/2015
5.0
electrician
  + -1 more
unknown
Description of Work: "Put electrical outlet in" for microwave installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Black Diamond Electric Plumbing Heating & Air
Thank you for leaving a review and choosing us to do the work. We had a great time and hope you keep us in mind for any future projects.

Betty S.
09/2015
5.0
electrician
  + -1 more
unknown
Description of Work: Service was prompt and efficient. Cost was a bit steep considering the problem was dust and dirt collecting in an outdoor light socket. Socket was cleaned out, and the electric eye covered and the light worked fine. $159.00 which was after a $39.00 reduction for service call, and $35.00 further reduction for being an Angie's List customer. Apparently I have very expensive dirt!
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom D.
08/2015
5.0
electrician
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Black Diamond Electric Plumbing Heating & Air
We appreciate your business, and the time you took to leave us a review. Keep us in mind for any of your electrical needs, we’d love to come and assist you again!

Contact information

2001 N Warm Springs Rd, Salt Lake City, UT 84116

https://bdexperts.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
7509104-5501
Trade License Locale
UT
Trade License Authority
Utah: General
Trade License Expiration
01/01/1901
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening

FAQ

Black Diamond Electric Plumbing Heating & Air is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Black Diamond Electric Plumbing Heating & Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Black Diamond Electric Plumbing Heating & Air offers free project estimates.
No, Black Diamond Electric Plumbing Heating & Air does not offer eco-friendly accreditations.
Yes, Black Diamond Electric Plumbing Heating & Air offers a 5% senior discount.
Yes, Black Diamond Electric Plumbing Heating & Air offers emergency services.
Yes, Black Diamond Electric Plumbing Heating & Air offers warranties.
Black Diamond Electric Plumbing Heating & Air offers the following services: Residential Electric, Plumbing, Heating & Air Conditioning. Lighting. Furnace, AC. Ceiling Fans, Drain Cleaning, Water Heaters and Water Softeners.
Parts & Materials, Appliance Repair, Swamp Coolers.

Contact information

2001 N Warm Springs Rd, Salt Lake City, UT 84116

https://bdexperts.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day