With over 35 years of combined experience, we are a local, full service heating and a/c company that prides itself on the quality of work we do. We are extremely honest and dependable, and the people we work with always turn into long term friends of ours. --- Additional DBA - Atmosphere Tech Heating and A/C.
Business highlights
31 years of trusted experience
Services we offer
Heating and a/c installation and repair, gas lines, exhaust, furnaces & commercial refrigeration.
Got an initial quote but I changed the specs on the quote and asked for another quote. I received no call back after requesting an update on the quote.
Description of Work: One of the companies that I wanted quotes from to replace a central a/c unit.
Rating Category
Rating out of 5
responsiveness
2.0
$4,299
Response from Atmosphere Technologies HTG
[Member Name Removed], We're sorry that you didn't get a 2nd quote. The issue was researched and it was found that you were asked if we could send a technician to your home and look at your specific installation needs for free and with no obligation. It was recorded that you just wanted a budget price, which was sent in August of this year. As was mentioned in conversations, in general, we don't give written prices for new equipment installations without seeing the installation parameters because there are so many variables involved, and we don't want to be misleading. You were given a budget price for high end equipment, to assist your requests despite that however, and we're sorry that your second request wasn't found and responded to. Just so you are aware, there wouldn't have been anything more we would have liked to have done, than to have updated your quote per your request so you would have had the opportunity to purchase a new system from us. We really do installations better than a lot of other companies. Our technicians are outstanding, honest, neat, and take the extra time to set up your equipment properly at start up, so your equipment has a greater potential of excellent operation for many many years. We usually have much better prices than other companies too, because we get the job done right the 1st time. Because of our prices, experience, and integrity, there are many here that actually feel bad for people (not themselves) if a potential customer goes with another company. We hate seeing people ripped off. Again, we are very sorry you didn't get a return call. That isn't normally the case and we apologize. If you haven't already gone with another company, we would love the opportunity to make this up to you. Sincerely, Nicole Gregory
Shmuel B.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
I like everything about their business. I have worked with them 10 years ago and it was not difficult to contact them. I was so happy with their pricing the first time that I didn’t check with anyone else’s prices. It is kind of a family operated business. The wife takes care of the pricing and the husband installs the unit. I highly trusted them the first time and the second. They do the right thing and I highly recommend them. If I compare to other people in the past like plumbers, installers, handyman, etc. working with them has been the best. This time I didn’t shop for pricing because it was more important for me to work with someone honest. The last time when I shopped around, they were 50% cheaper than the others. So this time I didn’t even bother to compare and I was convinced with them. Everything went on fine and I knew if something went wrong, they will come back and take care of it. They keep me informed when they are coming and if they are late they will keep me informed. Since it’s a family business which spreads by word of mouth, they ensure to do things right. I will use them in future.
Description of Work: I used the services of Atmosphere Technologies HTG to install an air conditioner, in August, 2011.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Atmosphere Technologies HTG
Thank you for your comments (removed member name), it has been a pleasure working for you and we have sincerely appreciated your business. I hope all is well for you and your family. Nicole Gregory
Rebecca S.
04/2011
5.0
heating & air conditioning/hvac
+ -1 more
Very well I highly recommend them as we have done business with them since August, 2001
Description of Work: we originally bought our HVAC system from them in 2001 and it has served us well and the A/C and furnace are properly sized for our home. On the last service call we had a noise from the unit ( first time since we purchased it). Travis came out within a day and it was a condensor coil issue and the noise went away. We also have him perform maintenance as reuqired on our furnace. I like to support the small companies and Nicole and Travis do a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Atmosphere Technologies HTG
[removed member name], Thanks very much for your comments. I'm just finding them and they are very appreciated. Its been a while since we have spoken, so I hope everything is great in your life. Thanks again. Nicole Gregory
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Service Categories
Heating and Air Conditioning
FAQ
Atmosphere Technologies HTG is currently rated 4 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Atmosphere Technologies HTG accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Atmosphere Technologies HTG does not offer free project estimates.
No, Atmosphere Technologies HTG does not offer a senior discount.
No, Atmosphere Technologies HTG does not offer emergency services.
No, Atmosphere Technologies HTG does not offer warranties.
Atmosphere Technologies HTG offers the following services: Heating and a/c installation and repair, gas lines, exhaust, furnaces & commercial refrigeration.