Air Pro UT

I have a simple chimney that needed cleaned. Air Pro quoted a price of $250 to $500. Figures mine is the $250 kind of job. I had a family emergency so left and wife in charge. They took advantage of her and charged her $400. She said it took them from the time they walked into the house to the time they left 20 minutes. I wouldn?t trust him to do any work for me

They were very thorough with their work. More than fair with their fees. Explained carefully the entire Cleaning process with recommendations for the future. Very pleasant to work with. Finally, amazingly they were on time!

Did Chimney sweep. Job was fine, professional and cleaned up after job. Issue was the quote and the work done. Quoted on text $249 to $499. I assumed lower quote is for an easy job, the 499 for something out of the ordinary. My job was easy, they were in and out in 20 minutes. I was not there, but my wife was and did not know anything, just said yes to $399. What in gods name would they do for their $249 quote ? I think they took advantage of my wife. I would not of hired them for $400. better cheaper options. Beware

The technician suggested the best savings that fits my house. I wish I got his name to put it in this review.

would recommend

It wasn't abundantly clear that a cleaning might not be sufficient before the appointment and a deep cleaning would be substantially more money. But the guy was friendly and fair when I got there.

Quick turnaround time

They did a grat job!

Simon did a great job

The company was efficient. The website stated a 20% discount for customers over 65 yrs old. When inquiring about the discount, the customer service rep who answered the call had no idea the offer was on their website. We were assured the discount would be applied as the customer is over 65 yrs of age. The discount was not applied. We paid full price. Inquiry was made several times via phone and text to the company to address the discount. To date, no response or refund has been received. The website did not list payment options. Credit card and checks were not options. The tech asked for Venmo payment. As we were unaware that Venmo was the prefered payment option, we were unprepared. A heads up would have allowed us to get that payment option in place. The elderly customer paid in cash. We asked for an itemized invoice and payment receipt. We received a payment receipt hand written from a confused tech. We contacted the company and received a generic invoice via text message.

Very knowledgeable and helpful

The service rep was great and very helpful

My service tech was friendly, kind, and did a great job! Iâ d have him come back again. I was pleased with the service and think everyone should have their air ducts cleaned by him! Heâ s professional and quick! Kudos!

Wouldnâ  t choose any other company. Using them also year round twice a year for general cleaning. Fresh air and no more coughing

Air pro did a great job cleaning my ducts and cold air return

Tech that serviced us, believe his name might have been cliff, was excellent and knowledgeable. .

We actually had our air vents and ducts cleaned. They were amazing and quick. They educated us about the ducts and the cleaning. Ben was nice, professional, and friendly. He went above and beyond to make sure that all our questions were answered. I am very happy with the service. He is going to help us get someone out to fix a few things with the HVAC system. I am beyond satisfied.

Very professional and knowledgeable

They mixed up their appointments and wanted to reschedule 90 minutes before they were originally suppose to be there. They wanted to set up for 5 days later. The home is not our primary residence therefore I had made a special trip of over 175 miles to be there as originally agreed. We would have appreciated being contacted a lot sooner. Did an excellent cleaning job once they did arrive 24 hours later.

On time; experts. I highly recommend

Great work

Very thorough and went above and beyond to fix an issue found with my dryer vent.

They were knowledgable, efficient and clean.

they cleaned up pretty well after they finished and they offered other services whic they will come backto do our air ducts.