Our mission is to provide exceptional service for a fair price. Our core values of Quality, Efficiency and Integrity are the keystones of our mission. We believe that while every job we do may be different the quality of our work should not be.
By rethinking industry norms and challenging ourselves to find a more efficient ways to do things we can provide a superior service to our customers while having a positive impact on our community. Our desire is to build a long term relationship with our customers based on integrity and trust. We look forward to being the solution to all or your appliance repair needs.
Actually came a day early and fixed everything on our list. Had all necessary parts on hand. Very pleasant and professional.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$600
Gale S.
09/2022
5.0
Michael seems very knowledgeable and professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard B.
08/2022
1.0
I was overcharged by almost $500.00. He took the old part without my permission and still has not returned it. I would like a refund of the amount that he overcharged me ($471.00). Home advisor should be able to make things right. Michaels Appliance Service is not an honest company and I will not have them repair anything else for me. Also, my recommendation to everybody for them is ZERO. Make this right, it is your business to make it right.
Rating Category
Rating out of 5
quality
3.5
value
1.0
responsiveness
3.0
$829
Julie F.
05/2022
4.0
Great customer service; very personable and knowledgeable.
Rating Category
Rating out of 5
quality
4.5
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Annie B.
04/2022
4.5
Made an appointment for the next day. Found out what was wrong with my dryer quickly.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Larraine T.
02/2022
5.0
Michael responded very quickly. He serviced other items in the house while he was here. It was more expensive than we had planned, but we are pleased with his service and enjoyed his personable manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jana H.
02/2022
5.0
Always responds to calls in timely manner.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
J. L.
12/2021
5.0
Dependable
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
$486
Jim and Karalee P.
12/2021
2.5
Although he was prompt and courteous, he charged a lot for labor in our opinion.
Rating Category
Rating out of 5
quality
2.5
value
0.5
responsiveness
3.0
Charlie P.
10/2021
5.0
Michael was here when he said he would be, and fixed my dryer in under an hour! I couldn't ask for better customer service!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Amy A.
10/2021
5.0
Very professional and excellent to work with!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lovey G.
09/2021
5.0
My washer needed repair and Michael was able order the necessary parts and get it back to work. Let the 2021 laundry fest begin!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
$430
Kris M.
05/2021
2.5
He makes you pay in full before any work is done and he emails you a receipt that only has the total amount paid, no breakdown for parts and labor. I have no idea if there is any kind of warranty or guarantee on the parts or labor. I have never worked with any other professional that follows these kind of practice.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
3.0
$379
Lloyd B.
05/2021
1.0
Anyone that has a business has the ability to be reasonable and I have tried atleast 5 times to reach him and nothing
Rating Category
Rating out of 5
quality
0.5
value
1.0
responsiveness
2.0
Gary D.
01/2021
5.0
Prompt, efficient, explained the work conducted.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$850
Cloteel B.
11/2020
5.0
Quick to respond, and after ordering part had our appliance fixed the next day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
Peggy B.
11/2020
0.5
Will not respond to messages or update status of shipment of part.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
0.5
Judy L.
10/2020
5.0
Very efficient and serviced all our major appliances that needed to be cleaned and repaired. I would recommend him for sure.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$813
Dave B.
09/2020
5.0
Appointment made for following day after making initial callâ Problem was diagnosed and options and opinions were givenâ Price was less than I expectedâ
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$59
Douglas B.
09/2020
5.0
Clearly knew what he was doing and was careful to present our options to fix the dishwasher. Arrived at the time agreed upon and could not have been anymore polite. He was very careful to clean up the work area after he was finished. We would use him again if we have an appliance break.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$350
Anthony J.
09/2020
5.0
He was real fast, fair priced, great worker, and had no problems afterwards.