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Kelly's Carpet Cleaning and Restoration

Carpet Cleaning, Floor Cleaning and Waxing, Water & Smoke Damage,

About us

Kellys Carpet Cleaning and Restoration Over 30 years cleaning carpets in Davis and Weber counties. We also offer: Flood and Restoration Tile and Grout Cleaning Upholstery Cleaning Wood Floor Cleaning

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Commercial and residential carpet cleaning, pet stain and odor removal, 24 hour water restoration, tile, grout cleaning, upholstery cleaning.

Services we don't offer

Ask for details.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.520 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
5%
3
15%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 1-20 of 20 reviews

Bill F.
11/2016
5.0
carpet cleaners
  + -1 more
Excellent job.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathee B.
07/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: I had a little trouble contacting them but once I just called them they called back promptly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Chrishell H.
07/2015
3.0
carpet cleaners
  + -1 more
Spots came back in a couple days afterwards. However, the pet urine smell has not returned.
Description of Work: Purchased the 100.00 deal via angles list that was suppose to include a pet treatment.. however once they got here they said it didn't include the pet treatment and then charged 100.00 for a 2ft by 2ft spot

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$200

Response from Kelly's Carpet Cleaning and Restoration
There seems to be a confusion on what was included in the deal and the additional service that you agreed to have done. The deal included Deodorizer, which we did, but it did not include flushing a pet spot from the padding. This is a 4 step process and it works very well but it is an additional cost. You agreed to this before we started our work so I'm a little confused at the bad review. I understand occasionally spots coming back and we would be more than willing to clean those spots again if you would have let us know. I'm sorry you had a bad experience with us, because we strive for 100% customer satisfaction on every job. I just don't feel a bad review for these reasons is warranted.

Dryden C.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They explained the options available, the cost of each, and what I could realistically expect from each. I am very satisfied with the results of their procedures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

kevin W.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned five areas of carpet rooms, plus our stairs. Everything looked great after they were done. The price was a little high.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

John N.
04/2014
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: Hallway and bedroom

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
1.0

$450

Response from Kelly's Carpet Cleaning and Restoration
Thank you for your feedback John. I am not sure what we did to make you feel that way but we value your opinion. Please let me know If there is anything I can do personally to address your concerns. Thanks, Trevor Hazen

Jan A.
01/2014
5.0
carpet cleaners
  + -1 more
All good.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffry S.
11/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
I have used a lot of other companies and this is probably the best service I had ever had. The man was on time and knowledgeable and he really took his time to do it right. The price was fair as well.
Description of Work: They cleaned the carpets in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

antonio V.
11/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
He came in time. did a great job on my carpet. I couldn't believed how clean the carpet was after he finish. The true is that I din't think my carpet was going to look clean any more after four years of not have it cleaned at all. Yes I will use his services again and I would highly recommend his services.
Description of Work: Clean carpets in three rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Kitty R.
10/2013
3.0
carpet cleaners
  + -1 more
The work was done later than appointed, but it was because of accessibility, not their fault.
Description of Work: They did carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Kelly's Carpet Cleaning and Restoration
Thank you for your business! We appreciate your understanding and review. Trevor Hazen

Charles B.
10/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Cost was very reasonable as we had 5-6 rooms. Would definitely use Kellys again in the future.
Description of Work: Kellys Carpet Cleaning cleaned all the carpets in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kelly's Carpet Cleaning and Restoration
Thank you very much for your kind words and your business! Trevor Hazen

John H.
10/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
The service turned out good. They did a great job. The carpets came out clean and they showed up on time.
Description of Work: They cleaned carpets in one big lobby.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karen F.
10/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Their work was absolutely satisfactory. I was pleased with all aspects of the service. They were timely.
Description of Work: He cleaned carpets. This was for three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kelly's Carpet Cleaning and Restoration
We appreciate you for using our service and we hope we can be useful in the future. Trevor Hazen

Devon D.
09/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
The service went well. They are great to work with. The price was competitive. They were very friendly and helpful. They took the time to show us the problem areas and they showed us with black light before and after the service.
Description of Work: They did carpet cleaning in five or six rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christina P.
09/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
They did a great job. They were late and they let me know ahead of time. I appreciated that they stayed in touch with me. The guy was nice and personable. The cleaning was done very well. He even threw in a couple of extras and did not charge for that.
Description of Work: They cleaned all of the carpets in our home. This was for three rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Karen A.
09/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
We were very pleased with their service. They paid good attention to detail. He did his job and he did it well. The quality was good.
Description of Work: They have done carpet cleaning in our entire home over the years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Corina B.
09/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
unknown
Description of Work: They did carpet cleaning for three rooms. The service turned out pretty great. The carpet was very clean afterwards. They were professional as well.
Rating CategoryRating out of 5
Yes, I recommend this pro

Dirk M.
06/2013
3.0
carpet cleaners
  + -1 more
It was all right. I left 2 men and then I came back. I was able to trust them while I was gone. They cleaned around the furniture. It was a fine job. I just opened the page pointed my figure and chose them. They did fine.
Description of Work: I used Kellys Carpet Cleaning to clean carpets in two rooms. I used them once.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Kristi L.
06/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
I hadn't had the carpets cleaned since moving into my house in December, and there were several areas that were dark with soil/foot traffic. They look so much better now! I talked to them on a Monday, and they were able to come out on Tuesday afternoon, and were finished in less than an hour. I'd highly recommend them.
Description of Work: They cleaned the carpet in my living room, hallway and stairs, and applied Scotchguard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Shane H.
07/2012
5.0
carpet cleaners, floor cleaning
  + 0 more
The employees arrived reasonably close to the arranged time and worked hard to get the carpets cleaned. They gave extra attention to the areas that were more soiled due to heavier traffic; however, they were unable to get it completely clean. In fairness, I'm not sure if it was even possible to do so. Overall the carpet looked much better when they left than it did when they arrived. They applied stain preventive to the carpet for a reasonable price.
Description of Work: I had them clean two sets of stairs, a family room, and a bedroom. The carpet they cleaned was only one year old and had not been cleaned prior to this. The carpet was matted and soiled from heavy traffic in some spots. There were no stains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$130

    Contact information

    PO Box 205, Roy, UT 84067

    http://www.iloveyourcarpet.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Floor Cleaning and Waxing,
    Water & Smoke Damage,
    Upholstery Cleaning,
    Ceramic Tile

    FAQ

    Kelly's Carpet Cleaning and Restoration is currently rated 4.5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Kelly's Carpet Cleaning and Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Kelly's Carpet Cleaning and Restoration does not offer free project estimates.
    Yes, Kelly's Carpet Cleaning and Restoration offers eco-friendly accreditations.
    No, Kelly's Carpet Cleaning and Restoration does not offer a senior discount.
    Yes, Kelly's Carpet Cleaning and Restoration offers emergency services.
    No, Kelly's Carpet Cleaning and Restoration does not offer warranties.
    Kelly's Carpet Cleaning and Restoration offers the following services: Commercial and residential carpet cleaning, pet stain and odor removal, 24 hour water restoration, tile, grout cleaning, upholstery cleaning.
    Ask for details.

    Contact information

    PO Box 205, Roy, UT 84067

    http://www.iloveyourcarpet.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day