All Utah Plumbing, Heating and Air

Not happy at all. I needed shower nozzle stems and diverter replaced because water was dripping. It's an older house so I bought the parts myself so everything would go smoothly. Sadly, when I did this, the bag of parts did not have a seat enclosed. How would I know? Plumber looked at my parts then started to work. John came in several minutes later and I heard, we can not replace the seats. I went in to the bathroom to ask why. No seats. 2 stems were replaced in 15 minutes and I was charged more than $300. The quote. I was then told for them to come back out and replace the three $2 seats, I would be charged another $250. Their motto, Call us when you want integrity, craftsmanship and honest pricing. The definition of Integrity is: the quality of being honest and having strong moral principles. When they saw that I did not have seats they should have said, we are not going to do this job without all the parts. Lets reschedule. Small charge for coming out today. I would have said that's fine, thanks for the Integrity. I have shared this experience with them on every social platform I could find.

THEY WERE NICE, KNEW WHAT THEY WERE DOING. BUT I THINK THEY WAY OVER CHARGED. I WOULD HAVE BEEN OK WITH 1480.00 NOT 1880.00.

unknown

I loved these guys. John and his crew where awesome. First they helped use with a plan so we were all on the same page. They were always on time and John continually explained what was happening. The end result was on time and on budget. I felt very safe with this crew and I knew they were honest with the job. We are now having them install a heating and cooling system at my 82 year old mothers and feel very comfortable with their beautiful work and honestly. Chris and Steve Meeker.

Overall the job went well. We were told the whole way through why he was doing what he was doing and why the price was what it was.John was very very honest and straight forward with everything he was doing and why. Never use 'One Day Kitchen and Bath'.

The process took some time as things were in pretty rough shape, but he was always clear about how long everything would take and there were no surprises. I'll definitely call them for future repairs as our home is older and needs a lot of work.