Jones Paint & Glass

Window looks great. There is no sign of the work being done, no follow up cosmetic work was needed. Shower glass also installed cleanly and nicely. Installers were professional and friendly.

They did not have our glass in stock. when arrived. had to call them to get time set. After replace got a letter from insurance that they had not submitted for payment yet. Contacted them, Advised them of letter. The said they would submit the invoice. However, They did fix a rock chip for free yesterday as we got a chip from a large rock. they fixed it right away for free!

Jones Paint & Glass was great. They came and measured the shower, explained our options, and installed a few weeks later. Based on how perfectly the door fits the space, their measurements were obviously very precise. No complaints.

I have used this business previously to provide me with an aerosol can of paint that matched my car to fix a scratch and I was very pleased with their prompt and professional service. Yesterday when a car that I purchased in Vegas failed to pass the safety inspection because the front windows were too dark I went to three shops who either couldn't fix the tint or who wanted to charge me $50 to $100 to fix it. When at last I went by Jones for advice and explained the issue a very helpful and considerate gentleman went to the car with me, used his fingernail to loosen the corner of the tint and ripped it off in one motion, thereby fixing the entire problem in less than 30 seconds at no charge. When it comes to honesty, helpfulness, courtesy and professionalism these guys can't be beat.

Very prompt and professional.

The paint I have purchased over the years is fabulous. My brother is a painter and he doesn't mind painting for free because I buy paint from Jones Paint and Glass and he appreciates the quality.

Done right and on-time

I ordered a window Sept 25th. A guy came out to our house and said it would take 7-10 days to have it installed. The 3rd week of Oct. I called to say that I still had not heard from anyone. Felicia (?), the person in charge of scheduling said the earliest they could come out was November 28th. This was over a week away from when I made this call and over a month from when I gave them a deposit. Our family room window is broken and badly needs to be replaced. I explained all this to her and she said that she was sorry but that they have a lot of corporate business now. I think I should have been told that when I gave my deposit. I guess the little residential person has become very low on the totem pole. Nobody showed up on Nov 28th and I never got a phone call apologizing. I can't get through to Felicia so I can only leave a voice mail. I have requested my money back. It is now Nov. 5th....no money....no phone call....no new window. This was the American Fork office. Update Finally talked to the owner, they came out and did a good job. What a hassle getting there.

I have used Jones paint and glass for home window (glass) replacement, Epoxy floor paint, and auto glass replacement. This review is for Auto Glass replacement. Jones replaced the front windshield in my 2011 Jeep Grand Cherokee. The window had variable shading and water sensors for rain detection. Their price was about $200 less than the dealer and was covered by my insurance. They replaced the window at my job site. I scheduled an appointment for the afternoon. The technician called in the morning to see if he could move the appointment to the morning because of a cancellation. He completed the work quickly and I had my car finished before lunch. I did have a wind whistle after the replacement. I notified Jones and they quickly found the problem and fixed it.

Remodel project. Windows were not measured well and did not fit well. Installers did the best they could.

They had a lot of displays to look at, which was very helpful. They had examples of what they were going to do. They were very informative and customer oriented. The cost was exactly as quoted. The work was done to my satisfaction. I will hire them again.

The guy was really nice and personable. My kids were there, and he was very nice to them as well as being concerned for their safety.

They are very friendly. The crew was efficient and cleaned up after themselves when they finished the work. We have used Jones for years, and we will most likely use them again in the future.

There were quite a few problems. They came back to try to fix them. They were able to fix some but not all. Everything was installed very quick.

I was so happy with them, that I sent a letter to the company stating how pleased I was. The overall work was excellent and everything fit well. They were very efficient. They responded with a Thank You call.

We had our contractor pick out the windows from Jones paint and glass they were very helpful with everything. They delivered them when they were expected to with out any problems. We would recommend them to others.