Deckco

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Job went as well as anybody could hope. Tim Barnes visited 2 or 3 times to bring samples of the material and discuss specs. Quality of the work is outstanding; we could not be more pleased with this deck. There were a couple of very minor issues following the work and they came right back twice and took care of them. Premises were left clean each day.

We were going to get windows and installation from Peachtree Windows and Doors. Then I talked to Red Deer and they convinced me that they could do a better job with a better window. When it was time to install, Red Deer brought some of the wrong style windows. We made some changes in our plan to accommodate. It was frustrating, but they gave us a discount on them so we rolled with it. They said we could apply for incentives from the gas and power companies. Then, I was looking over the Millgard Window information today to apply for these incentives from the power and gas companies, and noticed that these windows are not Energy Star rated in Utah, and they do not meet the specifications to qualify for any incentives. This is just blatant abuse of a client and unforgivable in my opinion. You don't install windows for energy efficiency that aren't considered energy efficient for the geographic location they are being installed. The window receipts say "Energy Star" on them, and then in the fine print, it says "US Climate Zones, South Central and Southern". We're in Utah which is considered the Northern region.

All services were performed in a timely manner. We did have an email and estimate mix-up but this was resolved quickly and affably. They were very nice to work with, personable and seemed to anticipate our needs. Will work with again.pri

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We liked that Tim's crew was very quiet and respectful, and they kept the worksite tidy. Tim also responded to our concerns promptly - When we noticed that an exterior door had been damaged, he acknowledged that it was damaged by his crew, and he replaced it; When we noticed a split support beam on the new deck, he replaced it; When we felt that the decking wasn't properly sealed to the house (and were worried about potential water damage), he sealed it. He was also very pleasant when we wanted to make changes after the project was underway (for instance, we asked that he pour a new concrete pad under the deck stairs, and that wasn't part of the original plan). We were a little disappointed that the project took longer than planned and was started later than we had expected. Sometimes we weren't sure of their schedule and when they would be coming to work on it, so it would have been helpful to have better communication. Overall, we are pleased with the final product and found that Red Deer was pleasant to work with.

They did a great job. They finished quickly and the price was less than I thought it would be. I was impressed with their work.

They got back with me the next day after I emailed them initially. They at first told me that it would be two weeks out for the work due to weather delays. After not hearing anything from them, I called back and they said it would be another two weeks. The third and final time I called them they said it would be another 4 weeks. I decided not to go with them because I needed to get the work done.

They are very good. I spent $12,000 on that work. They did a very good job. There was a problem and they came back and corrected the problem. My daughter and I were happy with them.

I would definitely call Tim again if I had another contracting project. I would also refer him to others.

We've dealt with a lot of contractors and it's usually a painful experience. However, we were very pleased with this experience. The deck looks very nice. The work was done on the committed date and for the original estimated price. Tim was very responsive and was sure to make everything right. They didn't ask for any payment upfront and this meant a lot after the first contractor walked off the job with our deposit. Red Deer (DeckCo) has integrity, did exactly what they said, and made sure we were happy with everything. This is rare in our contractor experience.

They were very good and they just finished the work. Their price was good. I liked their job but the two weeks job went on for five weeks. I wouldn't use them because of that reason.

It went very well. Excellent workmanship very easy to work with. There were some small delays in the completion of the project.