Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
Gary B.
08/2012
home theater design
+ -1 moreIt took us quite awhile to get an installer to come out and perform the necessay work. Keith Lilley at San Luis Video Systems assured me that their firm could do the work and it would be done correclty. An independent contractor finally was sent out and was able to install the flat screen above the fireplace and run the necessary connections to the satellite box and DVD/VCR player.The universal remote that we purchased, based on San Luis Video Systems recommendation, never did work correctly and finally quit working all together. I called Keith at San Luis Video Systems and he advised me to return the unit to Amazon.com, which we did. He said he would refund the amount we paid for the unit ( $100). This was approximately 8-9 months ago. I have spoken to Keith on the phone and sent numerous e-mails and am still waiting to see if the refund is coming, which he had reassured it would be taken care of. To date we have not received the refund as promised.
Description of Work: We contacted San Luis Video Systems to install our flat screen TV above the fireplace and run the connections to the satellite box & DVD/VCR player on the other side of the living room. We had also asked for a universal remote control to work with the tv, satellite box and DVD/VCR player. The universal remote we received never did work correctly and we returned the unit to Amazon.com per instructions from Keith Lilley at San Luis Video Systems approximately 9 or 10 months ago. Keith advised us that he would refund us $100 for the cost of the unit.
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$900
Contact information
PO Box 747, Park City, UT 84060
Licensing
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Service Categories
Stereo and Home Theater Systems
FAQ
SAN LUIS VIDEO SYSTEMS is currently rated 1 overall out of 5.
No, SAN LUIS VIDEO SYSTEMS does not offer free project estimates.
No, SAN LUIS VIDEO SYSTEMS does not offer eco-friendly accreditations.
No, SAN LUIS VIDEO SYSTEMS does not offer a senior discount.
No, SAN LUIS VIDEO SYSTEMS does not offer emergency services.
No, SAN LUIS VIDEO SYSTEMS does not offer warranties.
Contact information
PO Box 747, Park City, UT 84060