Was told the water filter casing unit was broken beause it "probably froze and cracked". Given a quote of $444.75 to repair which was for parts and labor. When I asked how much the part was they refused to break down their cost. I called the main office and was told they do not provide that information. If you're asking me to pay close to $500 for a repair for a broken part, I have the right to know what is parts and what is labor. Fundamental thing this provider has forgotten - the customer is always right.
Description of Work: Came to look at an inside water leak in my 14 month old Whirlpool refrigerator.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$75
06/2006
1.0
appliance repair
+ -1 more
They came in and sat on the stool. They said to change the soap. They never even looked at it.
Description of Work: They fixed my dishwasher.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
06/2006
5.0
appliance repair
+ -1 more
I am very confident in this company and use it for many repairs. They always come when my scheduled appointment is. They are also very honest. If they can't fix it, they tell you.
Description of Work: They evaluated the part. Then they came in and brought the part. They fixed it and tested it to make sure it worked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
ANDREA V.
06/2006
5.0
appliance repair
+ -1 more
They did a really good job. They were very professional. They came right on time, and were a pleasure to work with.
Description of Work: They repaired my washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
06/2006
1.0
appliance repair
+ -1 more
He just sat there and said nothing was wrong with my dishwasher. He told me to use different soap and it should work. Of course it didn't, so I had to have my husband fix it this time. I would not recommend them to family or friends.
Description of Work: I had them come out to fix the dishwasher.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
06/2006
5.0
appliance repair
+ -1 more
I felt that they were very kind and courteous. They were perfect for the price and very fast. I would recommend them to others.
Description of Work: They repaired the washer and dryer.
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Service Categories
Appliance Repair,
Heating and Air Conditioning
FAQ
PIONEER APPLIANCE SVC LLC is currently rated 3.3 overall out of 5.
Monday: 9:00 AM - 5:00 AM
Tuesday: 9:00 AM - 5:00 AM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 AM
Friday: 9:00 AM - 5:00 AM
Saturday: 9:00 AM - 12:00 PM
PIONEER APPLIANCE SVC LLC accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, PIONEER APPLIANCE SVC LLC does not offer free project estimates.
No, PIONEER APPLIANCE SVC LLC does not offer eco-friendly accreditations.
No, PIONEER APPLIANCE SVC LLC does not offer a senior discount.
No, PIONEER APPLIANCE SVC LLC does not offer emergency services.
Yes, PIONEER APPLIANCE SVC LLC offers warranties.
PIONEER APPLIANCE SVC LLC offers the following services: HEATING, AIR CONDITIONING, MAJOR HOUSEHOLD APPLIANCE REPAIR, & RESTAURANT EQUIPMENT.