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American HVAC

1.0(
1
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Heating and Air Conditioning, Metal Fabrication & Restoration, Fireplaces,

... +1 more

About us

We provide quality Heat and Cooling services in Orem and the surrounding area for over 7 years and with 30 years in the industry - our service professionals are the best in the business.

Business highlights

22 years of trusted experience

Services we offer

Heating and Cooling Air Conditioning Repair Air Conditioners Furnace Repair HVAC * Furnaces * Air conditioners * Sheet Metal Fabrication * Maintenance Plans * Service & Repairs * Indoor Air Quality * Fireplaces * Gas Lines & Water Heaters * Parts custom residential construction and extreme remodel work

Reviews

1.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
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1
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Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
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Showing 1-1 of 1 reviews
chris C.
10/2009
1.0
heating & air conditioning/hvac
  + -1 more
This contractor was incompetent in the installation of the HVAC system resulting in damages to our new gas fired furnace. When the contractor was contacted about the problem he promised to correct his mistakes but then sent us a letter saying he was not at fault and would not fix his mistake. Be very careful when dealing with this contractor. He is extremely incompetent and dishonest.
Description of Work: This contractor was responsible for the installation of the entire HVAC system in our newly constructed home.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$7,000
Response from American HVAC
Member, I am sorry that you still feel I am responsible for your furnace that was approaching 3 years of dependable service, [2 years beyond] any warranty obligation that I owned... I fixed a leak in your homes venting system [a leak outside any warranty obligations that was your due] I think you should feel fortunate that you caught the leak when you did, before it resulted in more serious damage... I checked with my suppliers and they said they could not warranty the perfectly good parts which showed some water spots,,, First of all the parts were still working fine and the furnace was still working great... second, even if the parts were bad, it is questionable if the factory would replace them with the water spots on them... It is not my fault you waited nearly three years to have your furnace examined... the water damage & leak derived from normal wear & tear, [expansion/contraction] of venting/plumbing systems within the home [not within the furnace itself] My letter clearly explained all this criteria to you and my letter also offered to help you get spare parts for future replacement [just in case you have future complications with the water spots] I offered to deliver these parts at drastically reduced costs... I also spoke of billable service work far outside any warranty work that was your due... You have not paid me for my trip 60 miles away from my headquarters [and a half a day of my time] performing maintenance work in your house... I feel that I tried extremely hard to help you, and I tried to be more than fair about it... I am still willing to help you maintain your HVAC equipment if you will only show some honesty on your own part related to "Building Maintenance" 2 years beyond any warranty obligation that was your due... I told you that I would give you those spare parts that you [don't need in any urgency, if ever] I requested payment @ ZERO mark up [essentially free from my point of view] and I told you that I would waive my service call fee to maintain your house... I am still willing to give you these mentioned services if you will show some responsibility towards maintenance work in "Your Own Home" and some appreciation for my expensive service work, 60 miles away from my headquarters. Respectfully Steven E. Short [AMERICAN HVAC] 801 472 9456

    Contact information

    92 North 750 West, Orem, UT 84057

    northernutahhvac.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 1:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning,
    Metal Fabrication & Restoration,
    Fireplaces,
    Water Heaters

    FAQ

    American HVAC is currently rated 1 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 8:00 AM - 1:00 PM

    No, American HVAC does not offer free project estimates.
    No, American HVAC does not offer eco-friendly accreditations.
    No, American HVAC does not offer a senior discount.
    No, American HVAC does not offer emergency services.
    No, American HVAC does not offer warranties.
    American HVAC offers the following services: Heating and Cooling Air Conditioning Repair Air Conditioners Furnace Repair HVAC * Furnaces * Air conditioners * Sheet Metal Fabrication * Maintenance Plans * Service & Repairs * Indoor Air Quality * Fireplaces * Gas Lines & Water Heaters * Parts custom residential construction and extreme remodel work

    Contact information

    92 North 750 West, Orem, UT 84057

    northernutahhvac.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 1:00 PM