TB Kustom Fab Inc.

It pains me to write a poor review, but the service I received from TB Kustom and it’s owner Travis was so poor that I have to recommend that everyone avoid this business. Details: I had a motorcycle lower triple clamp that had a crack in it. I took it to TB Kustom and Travis promised he would weld it and it would be strong and safe. He claimed that the aesthetics were critical to his business reputation. I told him the aesthetics were not important, just the strength as it is a safety issue if it breaks. Travis assures next he could fix it and charged me $200. He turned around the part that day (good timing) but the weld he did did not close up the crack on the back side of the clamp, only on the top. When I asked about this he said he had completely filled the crack and screw holes, then redrilled the holes and that it was solid metal. It was also a really ugly job. I have never seen a professional be sloppier. It looked weak, but he insisted it was fine. I paid him and took the part home. When installing the part with an Allen screw and three fingers it snapped at Travis’ weld. I had not done anything except install it. I hadn’t even gotten to the torque setting of 10Nm. This was very poor workmanship. When I reached out to Travis to find a solution he claimed it was my fault for bringing the part to him in the first place. When I tried to get him to agree to either re-weld the part or return the $200 he swore at me and threatened me and said he was calling the police. Be warned, dealing with this company you may be subjected to the same level of hassle and threats that I was when Travis’s inferior workmanship is revealed. Now I’m faced with having to go to small claims court to recover $200, and I still don’t have a bike that is safe to ride. I would avoid this establishment at all costs.