BOYLE APPLIANCE CTR

If there were an option for zero or negative stars, that is absolutely what I would be giving. We purchased 4 large appliances, spending thousands of dollars on them. On delivery their guys tracked in 3-4 inch globs of mud, broke items on our ceiling as they hit the freezer, then smacked the freezer on the metal and concrete in our storage room doorway. We called four times asking them to check the freezer as it would not get down to the temperature of the exact same one next to it. They refused to come but claimed to put an extended warranty on it. Here we are a year after the manufacture warranty and they’re refusing to do anything, claiming it’s our fault for not harassing them until they showed up to view the damage. Sally, the manager, was awful to deal with throwing out accusations like everything had been our fault even after talking to their own delivery guys and their admission to all that they had done. As if the damaged top of the door could have been caused by anything but exactly what their guys hit! Never again! I will go absolutely ANYWHERE but here and tell everyone I know and talk to.

Very poor customer service. Once they have your money you are forgotten.

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We bought a dishwasher from Boyle a year ago and liked their customer service and professional installation so when we needed a big order for our kitchen remodel we chose to go with them. They did not disappoint. Pam is professional and really knows her stuff. She got all the special order appliances in just when we needed them and answered all my post sale questions as well. They are a local company and very competitive with their pricing. They stock everything from entry level to professional cooking appliances. We were very happy with them.

I appreciate their no pressure approach and their willingness to help inform us of the differences between brands . They inform, but then step back and let us decide what works best for us. They are great to work with.

They have always done a fantastic job. I didn't think a new set of washer/dryer would fit in appropriate area so they sent a gentleman to see what could be done and in the mean time they took appliances back and held it - no charge to me. WOW! Concerning the dishwasher - I ended up paying less for a new dishwasher than the repair would have been and I wouldn't have even paid retail for the motor.

The first purchase was done over the phone. All went very well. We were so happy we bought another set for a condo. That went very well too! The appointment times were met, the old appliances were moved and or removed from the premises. The staff were always friendly, knowledgeable, and prompt. Our sales person (Pam) was excellent. There was an issue with the lint screen on one of the dryers. It was taken care of very quickly. We will definitely see them first when we buy appliances again.