Accent Windows has over 20 years of experience in the window and door industry. Our company is licensed, certified and insured. Based in Utah, we serve homeowners, contractors, and businesses throughout the state. Accent Windows specializes in replacement and new construction window & door products, and we have developed a reputation for excellence in quality, service, and affordability. Inspired by excellence, professionalism and integrity, we strive for 100% customer satisfaction with each and every job. Family owned & operated. Additional phones - (435) 757-2728, (801) 334-0805, (877) 787-8118.
They are rude, they don't care about customers. They just care about money and that's all. Don't pay a dime go elsewhere.
Description of Work: Doggy sliding glass door
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,500
Response from Accent Windows
[]We are truly sorry that you feel that way. We have done everything we can to help you with the dog door we installed for you back in April 2020. Also, back in September of 2021 when you sent in a claim to the manufacturer, which didn’t meet their warranty. However, to take care of you as our customer. We covered the cost of a new flap. Where we reiterated what the manufacturer’s warranty did cover. On Thursday at 11:14am we received an email from you stating that the wind tore off your door. We responded right back and asked for a picture to send to the manufacturer. When you sent it over stating, "Replaced it or be sued" by 11:45am. Then stated possibly it was coyotes that destroyed it. You continued to bully our staff with constant threats and sent over 30 emails in 3 hours, harassing our staff. Meanwhile, during that time our staff stayed polite and professional and gave you information to help you. We had worked with the manufacturer to come out and install a new door and waive the installation fee. After multiple call attempts on our part to resolve this issue in a professional manner, you refused to answer and kept sending harassing emails . I am sorry you feel that staying calm and not rising to the same level of threatening behavior is rude and uncaring. We have tried to help you with a positive outcome, however, we can not pay for another door again out of our pockets, just because you are threatening us and the manufacturer. Our staff here at Accent Windows prides ourselves on going above and beyond, even when it’s not necessary I think that we have displayed that here with this issue. There comes to a point when the demands of the customer are more than any company is able to accomplish. We are always open to a resolution within reason in 20+ years of business we have always strived to create a positive customer experience and will continue to do so.
Katherine S.
12/2019
5.0
replacement windows
+ -1 more
We are very happy with the quality of work we received from Accent Windows. They were honest and up front about what was involved and the installation guy cleaned up after himself beautifully.
Description of Work: We needed a window replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$982
Response from Accent Windows
Thank you for your wonderful review and for taking the time to share your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your business and hope to see you again.
Donna S.
10/2017
5.0
replacement windows
+ -1 more
My new windows are beautiful, and the installer was very proficient, efficient, and quick. Would recommend Accent Windows and Jim Hall, the owner, to any and everyone for superb service, professionalism, and quality windows at an affordable price!
Description of Work: I needed replacement windows from wind damage, and the owner was extremely patient while dealing with the insurance adjustor throughout the process to help me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katherine R.
09/2017
5.0
replacement windows
+ -1 more
very well, the window is back where it needs to be, secured and sealed. I took a chance calling because they got a good grade on the list, and they were the closest. in a matter of about two hours, my window is repaired, no muss no fuss. call them-they were great
Description of Work: had a window falling out of the opening, needed to be re-secured
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Becky D.
08/2017
5.0
replacement windows, stucco
+ 0 more
It's complicated, it also included stucco repair. They removed the window, replaced with a new window and repaired the stucco. They were fine. An A across the board we didn't have any problems with them.
Description of Work: I used Accent Windows to install a window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Jo H.
07/2017
5.0
replacement windows
+ -1 more
They were just wonderful. Jim Hall was our salesman. He was very professional and personable. There was no pressure, just answers. I wish I remembered our installers name, oh he was so good. I have and will highly recommend this company to my family and friends.
Description of Work: We needed new windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Lance C.
01/2016
4.0
replacement windows
+ -1 more
unknown
Description of Work: Took a little longer getting the windows back after ordering than we expected, and we had some scheduling issues, but overall we would use them again. When there were issues, they worked very hard to leave us satisfied with the product and the services provided.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$6,500
Ryan M.
11/2015
5.0
replacement windows
+ -1 more
unknown
Description of Work: Replaced 7 windows that had cracked frames in 6 of the windows. Opted to replace all 7 around our fireplace. Jim have us different price options and took the time to explain everything. They were really nice to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Kory G.
03/2015
5.0
replacement windows
+ -1 more
Everything went great. The owner, Jim, came out the same day we called and gave us the bid. He was very friendly and knowledgeable. He let us ask any question no matter how simple it may have been. His bid was right in line with others we received, but ultimately we felt that the quality and service we would receive from Accent was better. Dee was our installer and he did a great job. He was quick but very thorough. Even though we had 14 windows to replace he nearly finished in one day. He even made the extra effort to come back the next day for 1 hour to finish the last bits because he wanted to do a good job and there wasn't enough light on the first day to finish. He even let our 4 year old son follow him around the house which may have been annoying for some people, but he was very kind about it. Overall, we absolutely love our windows. Our home is quieter and more comfortable and we can actually SEE out of our windows. We are very happy with our purchase and highly recommend Accent Windows.
Description of Work: Replaced 14 windows (whole house).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,400
Michael D.
10/2014
5.0
replacement windows
+ -1 more
Jim Hall, owner, arrived promptly when he said he would with the bid for my home. He bid out several options for windows, from standard replacement to an upgraded frame and glass window. He listened to my questions and gave me the answers I needed for my decision. He was a little higher than other bids I received but the quality and style of the frames and windows made me go with his bid, cheapest is not always the best. I upgraded to triple low e film, double pane argon filled glass and double hung windows. My only complaint would be that the factory took longer than expected to manufacture the windows and Accent Windows was not very good at updating me on the status of my order. Mr. Hall did apologize for this over-site. Spring and fall are their busiest season and they had a lot of orders. When they did arrive Mr. Hall personally came and installed the windows so I wouldn't have to wait longer to have them installed, since his crews were already busy on other jobs. He installed the windows quickly, insulated and trimmed them out, cleaned up and hauled away all the scraps and trash and left the job site cleaner than when he arrived. As I stated, cheaper is not always the best, and I feel that I received a high quality window that looks great. We already notice a big difference in the noise level and heat transference level in the house.
Description of Work: Replacement of 15 windows in my house, including removal of all the old windows, removal of waste materials and trimming out the new windows.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$10,888
Chalene C.
09/2013
3.0
replacement windows
+ -1 more
the appraisal was ok, but the overall price was really high I started off wanting to know about 10 windows he said that was going to be 6500, I then asked about just two windows instead it was still 2600 how does that make sense?
Description of Work: replacing 10 windows in my house
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Response from Accent Windows
After we receive your comment, The owner personal went by your house since we could not find you in are records getting an bid. The owner is the one that does all the bid and he takes great pride in making sure that all customer are treated with the up most respect. He stated that he has not been to this address before. We do at time get mixed up with another window company. If you are still looking for windows to be replaced. Accent Windows would love the opportunity to come and take a look at what you need and give you a quote. Please feel free call and get a free home quote at 801-295-5544.
Wayde W.
08/2013
5.0
replacement windows
+ -1 more
Accent Windows came to my house approximately 2 1/2 weeks prior to replacing the window to take measurements and provide an estimate. They came to our house when they said they would be there and provided a reasonably priced estimate to do the work. They called the day prior to installing the new glass and spring and set up an appointment with us. They showed up on time to do the work and the cost came in at their quoted price. These guys were great to deal with and I'd definitely use them again for all my window/glass needs. I called a number of other window contractors and most of them wouldn't even call me back.
Description of Work: Accent Windows replaced a broken window and also replaced a spring in another window.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
Response from Accent Windows
It was a pleasure to install your windows and we hope to be a service to you in the future.
Gloria K.
02/2013
5.0
replacement windows
+ -1 more
I met Jim Hall at a home show in Davis County and asked him to give me a bid on the front window that needed to be replaced. He gave me a good price and he said the window would be replaced in three weeks. Three weeks and two days later the window was installed. The installer, Woody Noble, arrived at the exact time he said he would, and the window was installed beautifully. I am very pleased with the window and with Woody's professionalism. I also appreciated the fact that they completely cleaned up after finishing the project. I am happy with the product and the work and will call them again should I need windows replaced.
Description of Work: A number of years ago, I found a crack in the corner of the big window on the front of my home. This winter, the window started to have moisture between the panes. The crack had now allowed the seal between the panes to leak. Accent Windows replaced window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$328
Beverly L.
01/2013
5.0
replacement windows
+ -1 more
My experience was great. He was easy to work with, even though I was in Texas and my house was in Utah. It worked out well. They were very professional. They were upfront with me. He made sure everything was listed before hand, so there were no surprises.
Description of Work: I did use Accent Windows to install some shutters for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
patrick E.
12/2012
5.0
replacement windows
+ -1 more
went great. salesman and installer were great to deal with.
Description of Work: removed and replace windows
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Brooke D.
09/2012
2.0
replacement windows
+ -1 more
chose not to use the vendor because of the price as well as the poor responsiveness.
Description of Work: I asked for a bid on new windows and got a lot of detail about they would not be inexpensive. They took over two weeks to provide the bid and the cost was double that of a very reputable company with very reputable windows. The cost did not even include lifetime glass breakage either.
Rating Category
Rating out of 5
value
2.0
professionalism
4.0
responsiveness
1.0
$12,000
Carley S.
04/2012
5.0
replacement windows
+ -1 more
When I had issues with any of the work, I would call John Peterson, the owner, and he would take care of the issue for me. I would rate the owner very well across the board. He had some workers that I had issues with, but he took care of them for me.
Description of Work: Accent Windows replaced the windows in my house. They also painted the windows and did the window frames.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Joe A.
08/2011
5.0
replacement windows
+ -1 more
As explained in prior section everything went well.
Description of Work: The estimate went well, the representative was nice and knowledgeable, and not high pressure. The product windows shown were very nice and easy to use. It took a month for windows to be manufactured and shipped. It took about 5 - 6 hours to install. Installer was pleseant and had his teen age son helping him, which I thought was nice that the installer was teaching his son the trade. Windows are beautiful, and so quite. I qualified for the enegy rebate which the installer left paper work and quickly went over what needed to be done to apply for the rebate. All in all it was a positive experience.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,098
Calvan N.
08/2011
5.0
replacement windows
+ -1 more
All the work (10 windows) was done in one day with full cleanup and very courteous service. Since then we have been very pleased with the looks, insulation, and quiet provided by the new windows. We couldn't be happier.
Description of Work: They replaced all the windows in our house with doublepaned vinyl units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,271
Diane S.
06/2011
5.0
doors, replacement windows
+ 0 more
Wish we had discovered Accent Windows sooner. This was the best experience we have ever had in any of our remodel projects. They were prompt in providing the estimate and delivered on time and budget. In fact, the installer canceled plans to leave for his Memorial Day weekend so that Accent could fulfill its commitment to complete the job before we left on vacation. Then, when we failed to provide all of the information needed for our Questar rebate, they offered to fax it directly, saving us the time and effort. We're not even going to bother calling anyone else on the next project. Accent gets our business hands down.
Description of Work: Installed 2 single hung windows and a sliding patio door in master suite.W
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
don N.
01/2011
5.0
replacement windows
+ -1 more
windows are great and every thing went very well with installation
Description of Work: installed six new windows
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Joan L.
12/2010
5.0
replacement windows
+ -1 more
original contact was informative and time taken to explain how replacement windows were energy saving and how they matched existing windows. Installer made sure I knew how to apply for rebates and made me feel comfortable to call the company if I had any questions or problems
Description of Work: replaced old windows with energy saving double pane
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,817
Calvan N.
07/2010
5.0
replacement windows
+ -1 more
1 installer showed up as promised at 8:00 am, installed all the windows, cleaned up everything and was gone by 4pm. We are extremely pleased with the windows and the service. They provided instruction and 1 copy of all the papers we needed to file for the rebates. We would recommend them for anyone's home.
Description of Work: replaced 9 windows with vinyl slider units that more than qualified for energy rebates.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,256
Tom H.
11/2009
5.0
doors, replacement windows
+ 0 more
Jim Hall, the owner, was very personable from the start. We had received bids from two other companies but his was the least expensive and made the most sense for our needs. Jim was also easy to work with. The windows came from Washington State and took a month longer to arrive than projected, but we had other projects going on and were in no hurry. The best part of the project was the installer (Woody). He did all of the installation by himself in just a matter of days. His work was outstanding in every way. If we ever replace any other windows or doors, we want Woody to do it! We're very happy with the result and are already feeling cozier in our 'new' home.
Description of Work: Removed six 50-year old steel framed windows and replaced with new vinyl ones. Also replaced old entry door with new full-glass one w/ internal blinds. Installed full-glass storm door as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$6,924
06/2006
5.0
replacement windows
+ -1 more
I have used Accent Windows in the past. They installed double glazed windows. We were satisfied with the quality of work that was done. I would recommend them to others.
Description of Work: We had windows in half of our home replaced.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Stucco,
Siding,
Window Treatments
FAQ
Accent Windows is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Accent Windows accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,PayPal,Visa
Yes, Accent Windows offers free project estimates.
Yes, Accent Windows offers eco-friendly accreditations.
No, Accent Windows does not offer a senior discount.
No, Accent Windows does not offer emergency services.
No, Accent Windows does not offer warranties.
Accent Windows offers the following services: Windows, Doors, Siding & Window Treatments.