M & M Gutters LLC

gutter cleaning

They stood me up

Excellent great job

Finished quickly. Looks great.

Very thorough job

Super job ell done

good, very good!

Good quality

Mario did a great job.

poor communication

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They did a great job!

Great job!!!!

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The work was performed exactly as bid. The materials used were of high qualtiy. It was necessary for the contractor to adjust their installation schedule to coordinate their installation with a roofer. They performed this coordination even though the roofer schedule changed and access for the gutter installers was limited. All calls during the bidding process and during installation were answered promptly. We will work with this contractor in the future and recommend them to others.

I was very happy with them. I don't know if they were on Angie's List. I did not look through everything to see if they were or not. They were referred to me by another family that lived close by and the work was very good. So, I decided that I would try them and it was amazing. They did a wonderful job. It was fabulous. They were done within the day. They had silicon everywhere inside to make sure that it would not drip anywhere because I told them that we had such problems with the last gutters we had put on. They had been taken off because it was creating problems with ice in the winter and ice where we were walking which was very bad. This company was excellent and they did a great job for us. I did not think that the price was bad either. They came when they said that they would and I did not have any problem in getting an appointment. I really appreciated them for the fact that they used the silicon everywhere so that nothing would drip. I don't have water coming down at all in the areas where I had serious ice problems and I only have five downspouts instead of all over the place. The last ones that were put on were on the ground too. They were long and people were stepping all over them and crushed them. It was a mess. It was many years ago. I took the cheapest bid and I got cheap work. They were referred to me by the people that were building the house and involved in helping others to fix their places. I told them that I would try them and I was very pleased. Their price was reasonable.

I contacted M&M along with two other competitors; as I usually do to get a good feel for the marketplace, pricing and products. I was looking for a solution to better serve, water routing around my home. I had a small puddle of water enter our basement, the first time, I've seen that in the six years I've lived in this home; but not too surprising given all the rain/snow we've had this season. I determined after much research that the most probable culprit was our rain gutter downspouts. One simply let out too close to our foundation then collected and puddled there. M&M was the only company I could find who was willing to work out this my top priority, and my second priority installing a left guard system to prevent our rain gutters for clogging. We have some mature trees and they drop a lot of debris, which contributed to the proper water routing issue mentioned earlier. Nate was the representative who provided the estimate and managed the project. From the beginning I was impressed with his knowledge and willingness to spend time with my many questions and possible ideas. It helped that their products seemed to be just as good or better than competitors, and were slightly cheaper due to a promotional discount offered. All guarantees where offered directly through the manufacture of LeafX; so we obviously decided to go with M&M. The install was where we ran into a few hiccups. The crew sent out to install the LeafX system didn't take the time to properly clean out our rain gutters. They offered to as part of the install a free cleaning. I found all the typical mud, sludge, leaves, twigs, etc, around our house, in our bushes; and was extremely disappointed to discover that along with a layer of mud still remaining in the rain gutters after the LeafX product had been installed. I was concerned that the flow of water wouldn't run in it's optimum allowance; as I had hoped or envisioned. I mean I clean my own rain gutters better than these professionals did, and expected more. I called Nate, and he sent the same crew to clean up after themselves. Which they did... collecting the debris and even removing a section of the LeafX to get the layer of mud washed out of the rain gutters. Despite the hiccups mentioned above Nate took ownership over those issues and made things right. I'm happy with the overall experience. Anyone would prefer to not have any issues, but where a good company shines, is when issues pop up, they step-up and take responsibly like Nate and M&M did. I would recommend them and use them again. Just be sure to communicate your expectations to the installation crew, and all should go well.

They were late showing up but they were really quick to get the install completed. It was well done and on budget.

Very good. Got the estimate, work was performed the very next week at a scheduled time. Paid half at when I got the estimate and paid the remaining half when the work was completed.

Jon showed up right on time for the estimate and gave a very competitive price (almost 40% less than other companies) and knowledgeable suggestions for the work we needed. We've had a problem with ice damming on the northeast and north parts of our roof and needed the problem addressed. We also had several gutters needing leaf protection. After I accepted the bid, they were able to schedule the work within a week and the work was very fast and smooth (less than 1.5hrs). They did forget to add leaf protection on one gutter but came back the next morning and installed it - we didn't even know it wasn't done, they came back on their own. You don't see that happen too often. So far the heat cable works well, but we'll have to see it work in the dead of winter.

The whole process went well. I got a lot of bids and M&M not only came in as the low bid, they also followed up when none of the others did and generally demonstrated more professionalism in terms of keeping appointments, spending the time needed to do a proper estimate, etc. They were even willing to make an extra visit to discuss some custom radius gutter work (we ended up not doing it, but they were very helpful in this process of deciding).

From the request for a bid to the actual installation took seven weeks. The installers didn't speak English, and their craft skills were low level. It took three phone calls to get management to respond to my concerns. Their representative on visiting demurred to allay my concerns instead of actively addressing them.

They did everything they said that they would do. They are great. I see their trucks everywhere.