Sorensen's Floor Coverings

He was excellent at suggesting to us the color and texture we needed. He was quick to agree that the excess could be used to do a second exterior job. Installation went well. After nearly 2 years the carpet has worn well, there are minor color changes in one section perhaps related to snow or glue. There is no loosening of carpet nor edges coming up.

Just can't say enough about the great experience we had with Soren (owner operator). We just got so sick and tired of mediocre results with the big box stores. We always hated when the carpet was "pushed hard" on us only to have it wear down quickly or discolor over a short time. Called Soren and he answered plenty of questions on the phone about prices and a rough idea of what we were looking for on our first call. Soren came out for a quote and went back to the shop, ran the numbers and called with the quote. Thought the quote was fair but we had been through so much bait and switch with the big box places, that we went up into the showroom really guarded, with hands in front of our faces like a boxer. LOL. After my wife and I spent time describing what we were looking for out of a carpet, Soren showed us plenty of samples and styles and we decided on a nice nylon carpet that fit our budget. One of my favorite parts of the experience was getting honest advice from him on what we needed and FINALLY we got advice from a carpet pro that didn't involve buying "the more expensive option". Example. We still were clueless on padding. I mean who really knows what the heck to get when choosing a carpet pad??!!!!! You immediately think "buy the thickest or more expensive" but Soren talked to us about buying a less expensive product that would actually give us a better feel when walking on it over the concrete flooring. Install went great and Soren even asked his installer to do the install over 2 days so that we could basically jam all our basement stuff to one end, then after a half install, we shoved everything over to the other side and it went perfect!! We thought we were going to have to hire movers to get the heavy pieces upstairs and it was stressing us out. Just no way The Depot etc. would allow that. Well let me tell you the carpet looks amazing and feels better than our upstairs carpet now. LOL. Bottom line, you may be able to save a couple bucks with RC or the others, but take it from a family that has gone through several installs and lots of crummy carpet over the 13 years we lived in this house, there is NO comparison in using an owner operator compared to huge companies/sales people that really don't give a crap about you in the end. Thanks again Soren!! Soon as the budget allows, the upstairs is up next!

We have used Soren's services many times over the years and always been very happy. We selected a very high quality remnant for replacement carpet on our stairs. Soren took care of having the edges of the carpet surged, since it was going to be installed as a runner, and the installer was very professional, and did a high quality job with the installation. We felt the price was very fair, and the quality of both the carpet and installation was outstanding.

Everything went very well. Floor leveling really helped in the one area that transitions from slate tile to carpet. The installed pad and carped was high quality and the price per yard (approx. $30/yard installed) was competitive for this quality of material. Sorensen's only charged (as I recall) about $150 for the floor leveling work. I have a large house with a lot of carpet that has seen its use. I plan on using Sorensen's again as I begin to replace all of the carpet in the house.

Very smoothly. they showed up when they said and finished the job in a quick and professional manner. I was very pleased.

My experience was pleasant and hassle-free.

I met with the guy at the store but I wasn't there for the installation. He subcontracted the work. My experience with the store was really good. Dennis Jackson works at the store and he is a very nice man. He was very knowledgeable. I am going to call them again to come back and do some other work.

The installer/repair man did not exactly follow the instructions on how to access our building through the security office. This was a minor issue and was soon resolved. He was very professional and immediately went to work fixing our carpet. The job took a little more than an hour and he was careful to clean up when he was finished. I was very happy with the results.

They asked several questions before showing carpet samples. Mr. Sorensen seemed interested in getting proper carpet for our use and what we wanted from a style and color perspective. He offered samples to take home and then followed up to answer questions. More of a consultative service than a sales pitch.