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PC Laptops

3.9(
13
)
Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business, Commercial Computer Network or Wiring Installation or Repair Service,

About us

At PC Laptops, every desktop and laptop computer is proudly hand-built for you in the USA. When you call PC Laptops we will take the time to find out what you need and prescribe the best solution for you so that you will not get some pre-built box of cheap, low quality junk that most companies offer. You will have the security knowing that you just acquired the best computer on the planet! We have found that offering real human beings to speak with builds a lifetime bond with our customers. We will help you find out exactly what you need and take care of you just as good as we would our own family and friends. Call us right now at 1-877-596-SAVE(7283) or visit any one of our and speak to an actual human being, not in chumbawumba but, right here in the USA!! Remember at PC Laptops we love you! This exclusive PC Laptops Desktop Computer lifetime warranty is the best warranty on the planet! It covers all your service and parts. That means if your hard drive dies 10 years from now it’s covered! Your processor, ram, DVD drive, motherboard, power supply!!, It’s covered forever! Only at PC Laptops!!! Now that’s peace of mind! How can we offer a LIFETIME parts and labor warranty on our desktop computers? Because we build the best computers on the planet and we’re so confident in the quality of our desktops we cover them forever!!! So get into PC Laptops right now because there’s nowhere else to go!

Services we offer

PC Laptops

Accepted Payment Methods

  • CreditCard
Reviews
3.913 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
38%
3
8%
2
8%
1
8%
Write a review
Showing 1-13 of 13 reviews
John J.
Dec 2013
4.0
Yes, I recommend this pro
$400
I needed help with my laptop... Hard drive problems, running slow, too much junk. Just the common crap that first time computer owners run into. |I went to PC Laptops (on State Street between 7th South and 8th South, in SLC), explained my problems. These guys knew their stuff and made this newbie at ease. Upgraded my hard drive allowing better performance, eliminated useless crap that the big box retailer had put in the memory, generally redid my laptop into a better than new condition. Was advised about surge protection, etc. and felt I was treated like a valuable customer. I had seen their commercials for years but had never any reason to interact with them until this time. I found that they really do "Love" their customers. They are tops on my list. Worth my time and money.
William C.
Dec 2012
1.0
These guys are very unprofessional... I brought my dell and asked for an estimate to replace a keyboard, they said it would cost me $30. Then when I brought my laptop the next day they wanted to charge $40. I said I had agreed to $30 In the end, he reluctantly agreed on honoring the quote from his co-worker. So I left the laptop there and they called me in the end of the day saying it would take a full hour to fix the computer, so they were going to charge me $75!!! First of all, it took me 15 minutes to change it MYSELF. Second, They could have given me the CORRECT ESTIMATE or honored whatever estimate they gave me when I came to their door. Bottom line: pclaptops, NEVER AGAIN, waste of time...
Clinton M.
Jul 2010
4.0
Yes, I recommend this pro
$50
My 5 year old computer crashed, which I later found out was due to the video card failure. I took it to PC Laptops, wanting to see if it was worth fixing. They told me that both the video card and the motherboard had failed, and tried to sell me a newer refurbished computer for $400. I declined the offer, and they charged me a $50. diagnosis fee. A couple of months later, PC Laptops contacted me, apologized for any misunderstanding and refunded the diagnosis fee. I haven't seen very many companies do this, and their professionalism impressed me. Given their honesty, I would use them again.
LAURAINE S.
Jan 2010
4.0
Some of the sales staff I felt was somewhat brash as well as extremely persistant. The salesman I worked with ended up being quite nice however. Overall, I feel we over paid for the service and for the equipment that I purchased from PC Labtops. The lifetime guarantee was supposedly built in to the purchase price, but thus far have not had any success installing a new printer to my new PC.
JAMES K.
Jun 2006
2.0
Yes, I recommend this pro
$230
I wasn't clear on what a expedite charge was. They said they could fix it in a hour if I paid an expedite charge. This was double their regular rate. What was to take one hour took two hours, and I had to pay double their rates.
Response from PC Laptops
"Dear Friend I apoligize about your challenging experience. If you could go to our website www.pclaptops.com or email us your information at [email protected] we'll do our best to make you happy! With almost 100 employees sometimes mistakes are made but we always strive to make it right. Thanks ahead of time for the chance to make you happy. Dan The Laptopman CEO PC Laptops"
Homeowner
Jun 2006
5.0
Yes, I recommend this pro
$89
They were real quick. Very timely return on our computer. They only had the computer for two days.
Homeowner
Jun 2006
5.0
Yes, I recommend this pro
$100
PC Laptops did a wonderful job. They always have the computer done in 24 hours. They explained what they were going to do and did it. I feel it is a good price. I highly recommend them.
Homeowner
Jun 2006
5.0
Yes, I recommend this pro
$250
I would say that our overall experience has been good. The computer is in better shape than when we brought it in to be serviced. They got it done when they said they would. My wife was very satisfied with the work they did.
Homeowner
Jun 2006
4.0
Yes, I recommend this pro
$100
The computer was done when they said it would be. Everything works great now. I probably would not recommend them to a friend. The drive was pretty far, but not too bad to get there.
LUCY B.
Jun 2006
4.0
Yes, I recommend this pro
$100
My husband has always been very happy with them. That's the only place my husband would take his computer to. They took just a little longer this last time but they did repair it.
MIKE J.
Jun 2006
5.0
Yes, I recommend this pro
$100
They are very knowledgeable about computers. They are all friendly, courteous and polite. I would recommend them to family and friends.
OWEN H.
Jun 2006
5.0
Yes, I recommend this pro
$240
I am very happy with the job they did. After my computer crashed they had me up and running within 2 days and I work at home with my computer, so that's very important. I would recommend them.
Homeowner
Jun 2006
3.0
Yes, I recommend this pro
$35
I WAS DISPLEASED WITH THEM. THE COMPANY THAT GAVE ME MY WARRANTY WENT OUT OF BUSINESS AND PCLAPTOPS TOOK OVER THE WARRANTY, WHICH WAS SUPPOSED TO COVER EVERYTHING, LABOR AND PARTS, BUT THEY WANTED TO CHARGE ME $35 FOR THE FAN.
Response from PC Laptops
"Hi, Totally Awesome Computers went out of business in 2006 and we are offering to adopt all of their customers! We are honoring their labor service warranty for a lifetime. The parts are covered as per manufacturer warranties. This should save any one who owns a TAC a lot of money on labor as we are honoring that for free for a lifetime! Thank you for letting us help Dan Young CEO PC Laptops"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

PC Laptops is currently rated 3.9 overall out of 5.

PC Laptops accepts the following forms of payment: CreditCard

No, PC Laptops does not offer free project estimates.

No, PC Laptops does not offer eco-friendly accreditations.

No, PC Laptops does not offer a senior discount.

No, PC Laptops does not offer emergency services.

No, PC Laptops does not offer warranties.