They were professional, I just had a hard time with scheduling.
Description of Work: They were installing new countertop on my kitchen.
Rating Category
Rating out of 5
Yes, I recommend this pro
Calvan N.
10/2015
5.0
countertops
+ -1 more
unknown
Description of Work: They had to correct the mounting hole for a faucet, but did it promptly and cleanly. We are very pleased with the results. |
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Victor M.
06/2015
5.0
countertops
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,000
Joan A.
05/2015
5.0
countertops, marble & granite
+ 0 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
James M B.
12/2014
5.0
countertops
+ -1 more
unknown
Description of Work: Ordered kitchen and bath Silestone countertops through Home Depot. Good job installing and answering my questions. Klein's deserves their reputation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Scott S.
06/2014
4.0
countertops
+ -1 more
unknown
Description of Work: We received an estimate from Kleins when shopping for counter tops for our kitchen. Having chosen a different company to save money I now regret my decision. My service just in the bid process was better from Klein's and I feel that my overall experience would have been much better.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy M.
09/2013
5.0
countertops
+ -1 more
Everything went well. All the folks I dealt with were on time and followed through with what they said they would do.
Description of Work: installed new silestone counter top, took out old laminate counters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Susan S.
06/2013
4.0
countertops
+ -1 more
I felt the bid was too high.
Description of Work: Bid on a countertop project for kitchen.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Jana C.
05/2013
5.0
countertops
+ -1 more
Klein's is who my contractor, Caputo Inc. (kitchen renovation), sent me to. They were terrific to work with, very helpful with an indecisive homeowner and patient with me on my 3 or 4 visits to select a countertop. I ended up with a Silostone product which I love, but they had all the products and brands I wanted to consider. They promptly called me and worked seamlessly with the contractor. Very friendly, very knowledgeable and very good installers. My order was delayed by Silostone, but it was worth the little extra wait!
Description of Work: Kitchen countertops.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Klein's Custom Countertops
Thanks[member name removed]! We are so glad that you liked working with us, we liked working with you too. Caputo is one of our favorites, if that wasn't obvious. Let us know if we can do anything else for you.
Rick J.
05/2013
4.0
countertops
+ -1 more
Went well except had some surface blemishes from the polishing. Had no issues with the company dealing with the problem, Support was great. Installation and clean up all good.
Description of Work: Kitchen countertop install.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Victor M.
05/2013
5.0
countertops
+ -1 more
Wonderful experience from sales to installation!
Description of Work: Kleins installed anew siltstone countertop in the kitchen and in three bathrooms. Their product and workmanship was outstanding and it is easy to understand their high ratings. We were very impressed with all of their personnel. The installers were extremely professional and fast. They made sure that we were happily with everything that they had done before we signed off on the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from Klein's Custom Countertops
Thank you [member name removed]. It was a pleasure doing business with you and we are extremely happy that you are enjoying your new countertops.
Kathleen D.
05/2013
5.0
countertops
+ -1 more
They were great. They were very reasonable. They were very professional, showed up on time and worked around earth blocks. The reason why we chose them was because of their price, their reputation and they had huge selection of countertops.
Description of Work: We had our countertops work done by Klein's Custom Countertops.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronald M.
01/2013
5.0
countertops
+ -1 more
They called and set up an appointment, were on time, and did the job efficiently.
Description of Work: Put countertop on kitchen cabinets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Kathleen S.
10/2012
5.0
countertops
+ -1 more
The countertops were all beautifully done and professionally installed. The sales people were friendly, knowledgable and helpful. The job was delayed by three weeks because we wanted the thicker quartz product, which required more lead time from the manufacturer, but the wait was worth it. We highly recommend Kleins.
Description of Work: We had quartz countertops installed in a small laundry area, sink vanity and a long makeup counter. All three areas were custom designed, not a standard rectangle shape.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Sarah R.
08/2012
4.0
countertops
+ -1 more
They were responsive. They had good follow up. I didn’t feel the estimate represented all the work. Whatever price they gave was more. They do have products that nobody else has.
Description of Work: I got an estimate from Klein’s Custom Countertops to replace our counter tops with most environmental friendly products.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gaelyn D.
04/2012
5.0
countertops, marble & granite
+ 0 more
Their selection and explanation of products was great. The salesman who came to our house to measure and ensure we were getting the right product was prompt and professional. The installers came when expected and finished quickly and professionally
Description of Work: Klein's installed a Silestone countertop in our kitchen.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Countertops and Backsplashes,
Marble and Granite,
Kitchen and Bath Remodeling,
General Remodeling
FAQ
Klein's Custom Countertops is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Klein's Custom Countertops accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa