Our Zarifa brand is recognized because of our incredible design, excellent quality, and simple functionality made easy for any user. Your satisfaction is our duty..
Our only focus outside of creating incredible products is ensuring the best possible customer service. Our primary objective is creating the best possible experience for each customer. For this reason, it is our pleasure to take the time to assist every individual customer and help them find the product best fit for their needs.
Business highlights
17 years of trusted experience
Services we offer
We are a Health and Wellness Product Company. You can view our catalog at www.ZarifaUSA.com or Catch us at Local Trade shows From Coast to Coast. We have a wide range of shiatsu massage products and class-II medical devices to meet your pain management needs.
Don't waste your money! I paid a total of $600 + tax for these products. You can purchase the exact same items from other companies through Amazon for only $215 + tax. Unfortunately, I bought them at the travel show, so for my "discounted" price there were "not returnable." That should have been my first big clue to NOT buy them! They work ok, but the price is a TOTAL RIPOFF.
Description of Work: Purchased a Back Massager Shiatsu Classic and a Neck & Shoulder Massager
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
$600
Daniel P.
08/2018
1.0
Uncategorized
+ -1 more
WORST COMPANY EVER! My wife purchased this chair massager at the Utah RV show, they told her they were selling her a new one, it was not new and broke the second time we used it. She took it back, they said they fixed it, it still did not work. They told her they would replace it with a new one, but his one was already allegedly new. She avoided telling me this because she knew I would be upset. Well I was upset and I called the company. I told them I want my money back. Yama, owner of the company, not only insulted me and accused me of breaking 2 chairs, even though we still only have the one we originally purchased, he called me a liar and hung up on me! When I called him back he yelled at me that I was a liar and I broke 2 chairs. I told him I would be contacting the BBB as well as leaving a very negative review on his FB page. He said not only did he not care but he would not honor the 1 year warranty on his junk chair we spent $383.74 dollars on. I told him I would sue him and he basically said screw you and hung up on me again! Do not buy from this company! They do not stand behind their product, they have no interest in customer service, and their product is not reliable! I want my money back!
Description of Work: Purchased a chair nassager
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$483.74
Contact information
75 E Fort Union Boulevard Suite 120, Midvale, UT 84047
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Sales and Installation
FAQ
Zarifa USA is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Zarifa USA accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, Zarifa USA offers free project estimates.
Yes, Zarifa USA offers eco-friendly accreditations.
No, Zarifa USA does not offer a senior discount.
No, Zarifa USA does not offer emergency services.
No, Zarifa USA does not offer warranties.
Zarifa USA offers the following services: We are a Health and Wellness Product Company. You can view our catalog at www.ZarifaUSA.com or Catch us at Local Trade shows From Coast to Coast. We have a wide range of shiatsu massage products and class-II medical devices to meet your pain management needs.
Contact information
75 E Fort Union Boulevard Suite 120, Midvale, UT 84047