Utah Flooring & Design

The job started out with a few problems but Utah Floor Coverings worked with us to resolve everything. We are 100% satisfied. Ricky is amazing.

Some young was supposed to arrive at 9a and ended up showing at 3p. Terribly overpriced. Never completed the job. Joke of a company. Owner has the email handle 'assertivepaul'. My advice is to steer clear of these hucksters.

Bryan did our carpets. I was amazed on how fast he completed this job. Very good at what he does.

Paul handled our estimate and was extremely fast and very professional. They worked around our schedule and everything went very smoothly. Adam was a true pro and had the back splash up and looking amazing in no time. Great experience and will use them again!

Very positive experience. Good product. Good service.

This company was awful to deal with. Utah Flooring did not even oversee or manage their own project. They did not listen to our concerns at all for the duration of the project. They kept sending incompetent subcontractors to save money, but would not communicate to us or the subs. We fired this company halfway through because we figured it would be easier to just find someone else to finish the project then to keep begging and pleading for Utah Flooring to send someone competent. Avoid this company. They are not professional at all. The company was clueless about the details of our project through the whole thing.

This rating is based on Window Casing and not Flooring I hired Utah Flooring based on the reviews I had read on Home Advisor, the one thing I fail to read was most of their 5 star reviews were based on flooring not window casing. I had a time getting anyone on the phone once the project started however when it come to collecting payment they were quick to call. The installers for the window casing were good, they started a day late however they did finish on time however a two day paint job turned into a 5 day nightmare. Now, I understand that during installation accidents happen and most decent companies take the time to repair the damages that they have made. Not that this one! They took no responsibility and they claimed that they had a year warranty. I called them and they should be on Friday at 2:00 PM however with their record I would expect to see them maybe sometime next year. The sale person who came out and measured incorrectly, they brought the wrong size of material needed and he really did not take the time to listen to what I was asking for. The quote came in low and then because of his mistake it doubled and I was okay with that however even after I explain in detail they still did not bring what they needed. They did address the error in material quickly. The other thing that I had a an issue with was after the job was completed. They did not clean up after themselves and over-spray was all over my house. I would not recommending for window cases however they sound like when it comes to flooring they would do a much better job. My rating is base on window casing and not flooring.

They did a great job.

We hired them to sell carpet & vinal Flooring. We were extremely pleased

great value and customer service

Best flooring company! Aaron is the best installer and a very hard worker. I would recommend them any day.

These guys did an awesome job. I strongly recommend them. I am having them come back to install a laminate floor for me. I am very pleased. In Heber City it is difficult to get things quickly, and these guys were here immediately and did the work the same day.

I changed the service from a carpet stretch to a carpet and laminate flooring removal and install. The technicians were 3 hours late on the first day, without a courtesy phone call, and late every day after. Carpet remnants, Gatorade bottles, and garbage was left behind for me to clean up. Doors, which had been removed for the install, were left off of the hinges. The install was not completed when they "finished" and I had to call them back because they "forgot" to stretch the carpet in one room and did not remove a large number of staples and carpet from the stairs. I had to argue with Jason just to get this done. Of course this all took place over text message because he refused to answer his phone or call me back. When I sent a text to Paul (because he would not answer his phone) informing him the installers were late again, he text back "CALL OFFICE". I would STRONGLY recommend against using this company. Good luck to you if you do.

great job but poor communication. Didn't say when we could use floor etc.

They did a good job and the workers didn't scare my family and they did it fast. Thanks guys.

We found Utah Floor Coverings through Home Advisor when we needed a professional to install porcelain tile flooring in our new kitchen. We were on a tight timeline and this company was able to accommodate our request for quick service. From the quote, to the customer service/scheduling calls, to the actual installation, the service could no have been better. My questions were answered in a timely manner. Everyone was extremely professional, friendly and great to work with. The installation was done beautifully. We are so, so happy with the result. On top of that, the cabinet installers asked me who laid our tile and told me it was one of the most level jobs they'd ever seen, which made all other parts of the kitchen installation run smoothly. We would definitely hire Utah Floor Coverings again in the future and highly recommend their tile installation services.

know their stuff and work hard

The management of this business is a joke. We had to keep calling to make sure their workers would be coming to our house to do the job, even on days they said they would. They didn't order enough product so we only had half our floors done for a week, then they tried to cut corners and install it before it acclimated. The worker in charge of demolition just didn't show up some days, and when he did it was only for an hour or so, which meant the workers in charge of installing the new floors couldn't finish their jobs. The management seemed pretty clueless about the progress of the job, and I suspect this is why it took them a month to get everything done--we still have some transitions that need to be placed. At least Pedro and Josh who did the actual floor install did awesome work. The floors look great but I wouldn't recommend Utah Flooring and Design.

Josh does great work.

They were quick, professional and friendly.