Utah Flooring & Design

The installer was great and worked with my needs and went above and beyond what he was required to do.

The tile person was unable to do a high degree of difficulty.

The workmanship was great when completed. Also the clean up was thorough. I had a lot of frustration with the scheduling though, waiting at times I expected work to be done only to find it wasn’t going to happen that day. I would have appreciated better communication. My time is valuable also, and I don’t like waiting for someone who isn’t coming. A call would be helpful.

They ran very late

My only complaint it the communication of when the installer was going to show up. The timelines of the installation were not accurate from consult to installation. The installer didn't ask how we wanted the tile layout to be and had the install almost completed when I noticed.

Great work done in a respectable amount of time.

My bathroom looks fantastic! I wish I could post pictures. Isaac does AMAZING work and he was great to work with. Always asked questions if he needed clarification and even suggested ideas to make the outcome even better than we expected. Would definitely recommend them!

I am going to tell others about this wonderful work and workers!

They were on time and did great work.

Installer Jeremy was great saved the day. Demo was a junk show. Started ripping out sub flooring without asking said was damaged it wasn’t. Wanted to charge me to install new sub luckily I had additional flooring under sub. Put the job 3 days behind. Be cautious about warranty talk it’s only one year not life time they tried to overcharge my card before the job was done good thing I shut it off feeling they were shady. Left huge mess since they tore the sub flooring up I had to hire plumber to install new drain pipe because it was to tall. Extra 300.00. It was a nightmare. The installer was great. I would not ever use this company, or recommend them. Go to Lowe’s or Home Depot

I could not have been more disappointed with these guys and I feel they are incapable of doing a professional job. The guy that came out and bid was very professional and knew his craft, however, the guys that actually install and manage the project didn't. My wife and I took a week of half days off at our jobs to accommodate the installer. We would rotate schedules. She would work mornings and I evenings so we could be there when the installer showed. Everyday the installer would show about 2-4 hours after he told us he would be there. Taking a half day off of work was completely wasted while I was sitting at home waiting for them to show up. When the installer did show up, he had no idea what he was supposed to do. The project manager was never there and I had to try to explain to the installer what the job was. The first install was so bad they had to rip it out and start over. The second install was almost as bad as the first. Many tiles were laid so carelessly that they broke loose. Others laid so unevenly that a few have already chipped from walking on them. Two tiles stick up so high you can trip on them. Grout missing between tiles, you can see through the tiles to the preexisting flooring. Grout was left on our walls. They used our bathtub to either clean their tools or mix their cement or grout. Hand prints were left all over our newly painted walls. Greasy hand prints left on our refrigerator door that won't come off. They used tiles that had chips in them. They would stop tiling a few inches from the wall leaving a large gap. There is cement left on our walls. We are two months into a quoted 10 day job and it's still not complete, yet they charged my card for the entire balance on the 10th day. Save your money. They took $8000 from us and our floors and home are worse off than before we started. We have to bring in new guys to finish the job.

they are timely. got the estimate . it was fair. got it done in one day and it looks great. will use them again.

Professional and friendly. Helpful with all questions and easy to work with. We were very pleased with the new counter top and the price was great.

Gave me the wrong material. Communication waa horrible. Work done on the floor was below average. I will never ever use these guys. Now I have to fix there work. Horrible Company.

Ruined my house! Took 11 weeks when it was supposed to take 7 business days. Quality non existant.Treated me poorly, blowing me off. Contracters not licensed.

did not did good job installing carpet

good work

Very good communication.

They dis a quality joj and made their time commitments.

Lots of glitches along the way, but eventually the job turned out satisfactorily.

professional excellent work!

My installer Josh was awesome. I bought some tiles but had no idea what kind of pattern I wanted in the shower. He put different ideas up and sent pics while I was at work. Really happy with the result.

I didn't know that I had the wrong flooring surface to install hardwood so instead of making it a frustrating experience for me in delaying the project, Jason worked with me in in giving me a discount price to have his crew remove and install the right surface in a timely matter. Because of this we were able to enjoy an installed hardwood floor in our family room in just a few days. Very good workmanship and very friendly service. Kaisa was very friendly and happy to help with the finishing touches of the flooring to make it look very nice.

They did quality work, I'm very pleased with it.