Utah Flooring & Design

Very honest, knowledgeable, and direct about costs. Worked with me to figure out the best plan on a tight budget. Soent a lot of time finding the best options to what I wanted.

Very professional and did exquisite work!

The carpet installation itself was great, but that was done by a contractor the company hires out. Dealing with Utah Flooring was awful. They didn t order enough carpet but didn t realize it until late on install day and had to scramble to find more and finish the next day. That had cascading affects for other projects I had lined up that I needed to scramble to change. Utah Flooring charged me for the additional carpet, which is fine, but when I asked if I could get any kind of break on the price because I hadn t budgeted for it and the hassle it caused they repeatedly said they d look into it . After weeks of calling and getting the same answer they just charged my card on file and ignored me. I would have taken a sorry you have to pay full price and been fine with it, but instead they took the cowardly way out and just ignored me until I went away. Buyer beware.

The customer service for my stretch and repair was great.

Carlos and Teto were fast and amazing. True artists.

I had appts with two other flooring businesses. One came and said he couldn't do what I wanted. The second one failed to show up for appt even we spoke on the phone the night before. Utah Flooring showed up and did great. Went above and beyond. I will be calling them for my next flooring job.

Chris did an excellent job of installing our kitchen backsplash. Thanks!

This company charged us for six pieces of plywood that they never used. They left it in our garage. We have emailed and texted them several times to come and get it and to refund our money. They have not responded at all. We are extremely disappointed in their customer service.

just a great company to work with very easy . kept us informed all the way through finished on time and did a great job

The carpet is very good. I wasnt entirely happy with installation. It took two days and on the second day the boss wasnt there and the second installer wasnt as good. You could see the seam where the bedroom and hallway met. They did come back and fix the problem and now it is good.

These guys did a great job installing tile surrounding my fireplace. They were very professional, on time, left the area clean. Would hire them again in the future!

That Frank guy really knows his work very smart man takes pride in it he came in ahead of time and under quote price very nice job they all did. I'm really pleased I know I'll use them again I highly recommend them. Great job.

Not actually a painting company, they hire another company to do the painting

Unreliable. Poor quality work. Would not refund my money.

Great in home consultation. Installers were professional and quick.

Everything went as promised. Utah flooring was excellent to deal with. Price was reasonable. We were especially pleased with our installer, Pedro. He knew his job and was very efficient. Based on this experience, we would highly recommend Utah flooring. (Utah flooring expertly corrected a problem that a previous flooring company had caused).

Excellents service would recommend the to anyone. Honest and hard working.

Crew was very efficient and kept me informed of their arrival time and plans.

Had a rocky start due to miscommunication on companies part. But, Utah Flooring and Design reached out, apologized, and sent someone out the next day. Had them stay all day until it was done, so I would not have to take off work. Quality is fantastic, and they also refunded a small portion of the labor. When the work was 1st done I posted the review above I left it there so you can see that at 1st the job looks good but after 8 to 12 months the floor started separating in the kitchen and the bathroom and the living room and became quite a problem it still separated I don't have the money to hire someone new to put a new floor in or fix it so don't hire these people.

Pedro did an excellent job.

The company is easy to work with - very professional in every way. The installers went above and beyond to make sure that the installation was perfect and met my expectations. This is an exemplary company in every way.

No comments.

The estimator came look at the project knew we needed a sub floor and vanity removal with toilet removal install a new toilet and pedestal sink put in tile on the new floor. Project manager e-mail that a young man would be out to do the demo. That night got an e-mail about the installer was to arrive in the morning. No show then a new e-mail and different installer. No show. Then waited five day before they assigned a new installer he was a not show. I have been without bathroom vacilites for 12 day. I called and asked for a refund of my money, and they just hung up on me. So I tell all of you out there to be very careful what people promise and how much they lie. I also was billed each time an installer was to be at my home(4time). I hope to get a refund of my deposit but who's now, Just be careful and do not use this provider.