Utah Flooring & Design

Had them install a ornate arabesque tile which required a lot of small cuts and patchwork They did a great job and it looks beautiful. I would highly recommend them for any kind of tile work.

This company will not disappear on you like some other contractors. They are professional and want to help you on your repair and upgrade projects. They are always available with any concerns with a simple phone call. They are prompt.

I was told it wouldn't be more than 2 days. It took over a month. I have missing materials, the transition pieces aren't installed properly. I replaced my stove and all the wood popped up! And they won't fix it. If it was installed properly, it shouldn't have popped up. I was told a technician was coming back. Another no show no call.

very nice good worker

Communication from this organization is non-stop before you sign their installation contract. They do the contract work for Floor and Decor through Installation Made Easy. As soon as you sign, crickets. Your assigned project manager will not return phone calls, texts, or emails (at least if you are working with Amy). Nobody knows what is going on. The guy who did demo work was a great guy and worked his heart out. But nobody at the office or project team would ever tell me what time demo would commence. I waited at home for about four hours today (had to leave work) for the installers to arrive. The time kept changing and finally got canceled. And nobody told me. I reached out to the installer directly who apologized and said they had pulled him off the job and the office was supposed to contact me. They did not. Amy, the project manager, would not take my calls. Would not respond to my texts. Nada. So I guess I spend the night with no toilet, cannot use the shower in the morning, and hope someone comes and installs my laminate tomorrow.

Utah Flooring & Design installed the tile backsplash in my 100 yr old house. The walls and window casing were a bit sketchy, but no problem for Antonio and his assistant. They were quick, pretty clean and efficient, and cleaned up the work site before they left. It looks beautiful and I am very happy.

This company has exceeded my expectations for the tile job that was done.

We had our carpets stretched, and I believe his name is Matt did an EXCELLENT job! It was a hard to do project and he mastered it!

I have no complaints about the quality of workmanship they did for us. Carpet looks great and finished in one day. Our wood floors were in bad shape and they look amazing!! This is the first review I have ever posted. First I expect a salesman to be there for you throughout the job. Our Salesman SIR Cameron was obviously annoyed or ignored us if we called. They are not very quick to answer or return calls and emails.

Chris was very Thorough and paid great attention to detail!

I'm very pleased with my carpet and install. They were very prompt and had everything installed in the same day. It was a 1200sqft basement and they a great job!!!

I liked their service representative they sent out.

They did great work. The only problem was they took longer than we expected.

We have had an excellent experience with Utah Flooring & Design. They have insightful advice and they did a great job of really listening to what we wanted. They guide us through every step and make an overwhelming process stress-free. Tara the project manager is great to work with. We highly recommend!

They showed up a day later than their scheduled appointment. They also could use a little practice on how to put a design in the middle of a floor. Other than that they were very professional. I would not recommend them because they are too undependable

The project manager checked every day. The salesman returned all my calls. Pedro the installer was great. Happy with the job

Utah Flooring & Design was a great company to work with they were very attentive to my needs. Kevin was prompt and respectful while he was in my home. Tara the project manager responded quickly and followed up often to make sure my project met my specifications. Great people to work with.

Nice job and looks good. They did the job in a timely manner.

Horrible service

Smaller project. Backsplash in our kitchen. Kevin from Utah Flooring was helpful and answered all our questions. Antonio, the tile installer finished the work in one day, a real plus since were not a fan of having a contractor in our home. The work exceeded our expectation. Worth it.

Utah Flooring & Design is a business handled business with care & consideration. Tara & Kevin were both very professional.

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Worst experience with a contractor ever. Condescending, rude, lazy. We ended up having to redo almost all of their work because it was so bad. Stay away!

Customer service is poor, they had billing dispute that is not resolved. The workers and staff provided poor communication between themselves and me.