SUNSTONE CORP

Description of Work: I moved into a second floor unit of the newly completed Montrose Village Condo Building in Oct. 2005. It is a 3 story building with 4 units on each floor and each unit having a balcony on one of the outside corners. The balconies of the third floor units do not have roofs covering them, but merely an open board lattice work so rain and snow fall directly onto the balcony floor of the 3rd floor units. I discovered that the ceiling of my balcony was leaking badly when early in Jan 2006 about 6 inches of snow had fallen the night before and the following day was a warm sunny day. The snow that had fallen on the 3rd floor balcony began to melt and I discovered there was considerable leakage coming from the 3rd floor and down through my balcony ceiling. A short time after I made this discovery (a couple of hours afterward) I happened to see Mr. Brendle, the builder, in the parking garage of our building. I told him that my balcony ceiling was leaking. His comment to me, as he hurried past me into the building was, "Oh yes, they will do that." There was a leak several inches wide coming from the ceiling directly in front of the door leading out onto my balcony making the door impassable without getting myself wet. There were leaks coming from many nail holes located in the ceiling and from small breaks in the seams of the boards forming the ceiling. The amount and location of the leakage is determined by the extent and duration of rainstorms or snow. In a heavy rain, I also noticed on about 3 occasions, drips falling from the ceiling can lights. There are two boards about 6-8 inches wide running the length of the balcony ceiling, which have small holes resembling peg board. I do not know if those boards are merely decorative or supposed to serve a purpose, but considerable leakage comes from those boards. In response to my repeated correspondence, he has maintained that this is how the ceilings are designed (to leak) and cannot be changed. The unit across the hall from mine very suddenly lost a 6x1 foot long strip of paint due to the way the ceilings leak onto his balcony. In the spring of '07, one of the two 6 ft long boards which meet in the center of the balcony broke loose and sagged down about 6 inches. I called the Midvale Building Inspectors who came to look at it and said there was a problem. Sunstone Corp was prompted to stop the leaking in the can lights, do some caulking and painting, and bring the board level, but the root cause of the problem, the major leaking, has never been addressed. The repairs are merely cosmetic and now in 2008 the board has already begun to sag, the paint has begun to peel, and the ceiling is still leaking. In April of '08, wind literally blew off a strip of paint 2-1/2 long by 12-18 inches wide...