Cobble Creek Countertops

Everything started out great with these guys. They WERE extremely nice...UNTIL they made a mistake and installed 2 slabs with a seam that are 2 different colors of stone and the flecks are different as well. Then, from that point, the owner Darrin has been very hard to communicate with. He won't respond to texts or calls or messages unless we ask for a refund. Then, when he does respond he is very rude. We've been waiting for almost 3 weeks for Cobble Creek to come and correct the mistake...so living in chaos and trying not to unpack too much since we know that our "mistake" counter tops will be removed at some point to install the correct counter tops. There has been no offer of compensation at all. It simply was a mistake and we, as the customer, are suppose to accept it and live with it. Prior to having our counters installed, our contractor removed our existing cabinets and counters too soon...so, at this point we have been living without a kitchen for almost 6 weeks! It is completely ridiculous and extremely frustrating that we cannot get Cobble Creek to commit to an installation date for our new counters. Darrin's unprofessional and rude response... nothing has changed since our last conversation [2 1/2 weeks ago]...I told you it would take a few days to get it built. He refuses to give us an exact installation day / time. He expects homeowners to be home or drop everything they have scheduled to be here whenever they are ready to show up and install. These guys were nice UNTIL they screwed up and then they become unresponsive. I would NEVER recommend them to anyone or use them again.

Beautiful material selected. Marcy was very helpful in suggestions. I would have liked a little more help in determining the counters' actual dimensions. I am sad at the final look, but I chose it. Just would have be nice to have someone with more experience say something about it.

The bid process, templating, and installation all went very smoothly and efficiently. When appointments were made, each person showed up promptly on time. The owner, Darren, was willing to meet with us personally on a Saturday to show us an installation for another customer. We had one day delay on the final installation as a result of a holiday impacting the schedule, but the quality of the installation and the precision of the fabrication made it well worth a one day wait. I would use them again and would not hesitate to recommend them.