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Utah Ponds

Landscaping, Fountains, Landscaping - Lakefront,

About us

We are FULLY licensed and insured (S330 #7897770-5501) We service Residential and Commercial Properties Utah Ponds installs, corrects, and maintains the finest water features in Utah. This is because of our years of experience, knowledge and understanding of the self contained eco-system that must be present to maintain a healthy, beautiful, and lasting feature. Many water features look as though they rolled off of an assembly line. You will not find this with our features. We take into account the surrounding structures, landscape, topography, themes, motif and our clients as individuals.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Consultation, Design, Planning INSTALLATION: Ponds, Fountains, Falls & Streams, Low Voltage Lighting, Pondless Features, Formal/Natural, Bridges, Paths, Patios, Fire Pits, Decorative Stone Work, Koi & Aquatic Plants, All Mechanical/filter RE-WORK/REPAIR: Complete Tear-Out an Re-Build, Filtration Correction, Design Correction, Leak repair, Pump Replacement, Plumbing, Structure, & Stone Work MAINTENANCE: Algae Control, Start-up, Shut-down, Maintenance Contracts available,all Water Feature needs

Services we don't offer

Swimming Pools, Saunas, Hot Tubs, Bath Tubs, Swimming Lessons, ect.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
8%
1
8%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-12 of 12 reviews

Robert F.
04/2015
5.0
landscaping
  + -1 more
unknown
Description of Work: Complete renovation of our pond. New liner and configuration. Very happy with the results. Very professional. Went above and beyond to satisfy us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Katy O.
08/2014
5.0
fountains, landscaping
  + 0 more
Chris was very helpful with troubleshooting our water feature. He correctly diagnosed the problem and referred us to the appropriate repair. He helped us better understand our water feature.
Description of Work: Troubleshooting water feature

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula M.
07/2014
5.0
fountains
  + -1 more
Stated above.
Description of Work: The provider, Utah Ponds, completely cleaned out my water feature which was a pond less waterfall. They also fixed a wire fence and post around my vegetable garden. cut out and hauled away dead tree branches, and did a thorough clean-up. Two young men that were very professional and cordial and did all of this in three hours! I was really pleased. I gave them the highest ratings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Jackie H.
07/2014
1.0
landscaping
  + -1 more
unknown
Description of Work: Never called me back

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Utah Ponds
No record of call.

Jan A.
03/2014
2.0
landscaping
  + -1 more
unknown
Description of Work: I tried to use Utah Ponds, and had someone come after a home show to give me a quote -- it was a challenging experience all around - did not come when scheduled, when they did show up, I did not feel safe in my own yard with the person who came out. Would never use or recommend!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Utah Ponds
This is a troubling review for us. We have gone through our records and have nothing pertaining to this person or address. In our consultations we take notes, photographs, and personal contact information. We have none of this information. We are not sure who was representing themselves as "Utah Ponds" but it doesn't appear to be us. If there had been some kind of difficulty in meeting for a consultation (client wasn't available on a appointment conformation call & didn't return a message) the appointment wouldn't have happened. We're sorry for this persons experience and invite them to call if there is anything we can do to help. This review is out of character for our business as you can see by our reviews.

Kathy T.
03/2014
5.0
landscaping
  + -1 more
The estimate was complete and details and the work started on time. There were some delays in completion but they helped other customers who had emergencies. The workmanship was excellent and they cleaned up after themselves. Everything looks professional and they added some additional material at no additional cost. I am looking to make additional changes in 2014 for my pond and I will be contacting them for the work. They are honest and professional. I have worked with 3 other pond companies and non of them have the expertise that Utah Ponds has. If you are looking to build a pond or upgrade, believe me when I say there are a lot of 'experts' but very few actually know what they are doing. Stay with a reputable company and not just the best priced.
Description of Work: Our pond pumps and filters froze during the winter of 2012. The cost to replace the filters was substantial as well as the fish loss. We contacted Utah Ponds to help us decide the best solution to prevent this from happening again. The built a nice enclosure around the pumps and filters. I then the used space heaters to keep the enclosure warm enough to prevent freezing. The electrical bill was higher for two months than usual but I am happy to report I did not have frozen pipes or fish lost during the winter of 2013.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Hillary B.
09/2013
5.0
landscaping
  + -1 more
Our old water feature was professionally built four years ago by a landscaping company and slowly deteriorated due to severe leaks and poor design. Our water bill was huge because the auto-fill kept replacing lost water. It finally got so bad that we stopped running and taking care of it. We did not spend time outside because the defunct water feature was such an eye sore. After meeting with Devin at Utah Ponds, it became clear that we needed to either remove our water feature or rebuild. He carefully and thoroughly explained the details of his proposal so that I clearly understood all charges. After deciding to move forward, Devin consulted with us every step of the way, making aesthetic, structural and biological recommendations so that the water feature could sustain a healthy ecosystem. He understood that our goal was to incorporate fish and safely overwinter them through the coldest months of the year. Devin kept me informed every step of the way throughout the construction of our new pond and waterfall. He and partner Nick worked extremely hard for five full days, choosing to continue straight through the Labor Day holiday so they could get the job done quickly and to my satisfaction. They used the best equipment and filtration systems suited for our waterfall, pond size and future fish population. They also provided plants and a selection of koi. The end result is a spectacular water feature that far exceeds my expectations! It is truly a masterpiece that will last many, many years and I couldn't be more pleased. I can't wait for our plants to fill in and the fish to grow. It's going to be stunning at night with the lights that Utah Ponds will install. Under the expertise of owner Chris Hellstrom, I firmly believe there is not another company that is more specialized than Utah Ponds. Their fees may be higher than other landscaping companies, but they know so much more about the specifics of water feature construction. Additionally, they guarantee their work and the warrantees of the equipment installed. Had I hired Utah Ponds in the first place, I could have avoided wasting thousands of dollars on our first water feature that was not built properly. I will definitely hire Devin, Nick and Chris at Utah Ponds for future outdoor projects and enthusiastically recommend their services.
Description of Work: They removed and recreated our pond and waterfall that failed due to severe leaking, inefficient structure and poor design.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Bonnie B.
08/2013
5.0
excavators, landscaping, lakefront landscaping
  + 1 more
He came to our home and examined our situation. Made a proposal for an organic solution to the algae in our water feature. Sent us some pictures of ponds he had done. Interchanged several emails with us helping us to understand what he had to offer and what the end result would be. After considering our options we decided against the organic approach. He seemed to be very well informed about the ecology of ponds. In the end he was sensitive to what we needed and told us for what we were after the organic solution probably wouldn't make us happy. All in all it was a very positive experience
Description of Work: Consulted with us on our water feature

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jae C.
04/2013
5.0
fountains, landscaping
  + 0 more
Showed up on time and completed the work as agreed to. Billed and completed as agreed to.
Description of Work: Took apart existing waterfeater and reassembled. Put pond back in working order. Plated a couple of trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Erika M.
05/2012
5.0
landscaping
  + -1 more
I found them on Angie's List. I have no complaints at all. They were very good. They did everything they said they would do. The first price they quoted was too high, so they were able to modify the job so that we could afford it. They did the work in a very timely manner.
Description of Work: They helped me out in the backyard. They installed a koi pond.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Terry T.
08/2011
5.0
landscaping
  + -1 more
My experience with them was great. They were on time, fast, friendly and understanding. They were all around a good company. They did a good job, and the work has held up great. I would rate them highly and would definitely use them again in the future.
Description of Work: I used Utah Ponds LLC to install a water feature similar to a lawn waterfall for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Terry T.
05/2009
5.0
landscaping
  + -1 more
THIS COMPANY IS AWESOME!!! I went to a local home show in Salt Lake City, UT. I was specifically looking for contractors that would do a very small water feature project. I know that they were at the show to catch the big fish. So, I was very subdued as I spoke to various contractors. Enter Chris (Owner) and Nate (2nd in command) from Utah Ponds. For starters, they had a very simple display. Other exhibitors had these HUGE, elaborate setups that were just jaw-dropping. Chris' display was a bit more innovative. Instead of bringing in all of these boulders, trees, shrubs, dirt, pavers and flowers to make this grandiose presentation, he did something far more innovative. He had a Ford F250 that he built a water-feature in. He had an EXTREMELY impressive DVD that he GAVE to me, along with a beautiful marketing slick that showed a great deal of his projects. When we got back home to review all of the literature, we ended on Chris and Nate at Utah Ponds. At the show, he kept saying that his company wouldn't leave you high & dry. You hear that all of the time from contractors. But you KNOW that as soon as they have your $$$, GOOD LUCK TRYING TO FIND THEM! Well not Utah Ponds. Again, my project was very small. It took a few trouble-shooting trips AFTER I had paid them! This had nothing to do with their expertise. It was more a function of the unique obstacles that were present with my location. I was thinking that they would put me out 2 weeks before coming back to fix it. Nope. Chris and Nate were back at my house the VERY DAY I called in the trouble ticket! Utah Ponds is a total class act. Their prices are so unbelievable, you immediately think "You get what you pay for." I don't know how Chris and Nate do such great work at phenominal prices. I'm just glad that I was fortunate enough to find them. I like their work so much, I will be giving them my patio project next year. They came in 36% lower than my lowest bid. After seeing their work ethic, professionalism, artistic genius and personal pride in their work, I can't justify NOT going with them for my outdoor projects. UTAH PONDS ROCKS!!!
Description of Work: I had a pondless waterfall roughed into my back yard at the construction of my home. The existing feature was really just a mock-up/placeholder for the real thing to avoid having to dig up the yard and bring in heavy equipment through the lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,350

    Contact information

    1380 N. Highway 89, Mapleton, UT 84664

    www.utahponds.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Landscaping,
    Fountains,
    Landscaping - Lakefront,
    Excavating,
    Landscaping - Lighting,
    Pavers and Hardscaping,
    Stone and Gravel,
    Masonry

    FAQ

    Utah Ponds is currently rated 4.9 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 10:00 AM - 6:00 PM

    Utah Ponds accepts the following forms of payment: Check
    Yes, Utah Ponds offers free project estimates.
    No, Utah Ponds does not offer eco-friendly accreditations.
    No, Utah Ponds does not offer a senior discount.
    Yes, Utah Ponds offers emergency services.
    Yes, Utah Ponds offers warranties.
    Utah Ponds offers the following services: Consultation, Design, Planning INSTALLATION: Ponds, Fountains, Falls & Streams, Low Voltage Lighting, Pondless Features, Formal/Natural, Bridges, Paths, Patios, Fire Pits, Decorative Stone Work, Koi & Aquatic Plants, All Mechanical/filter RE-WORK/REPAIR: Complete Tear-Out an Re-Build, Filtration Correction, Design Correction, Leak repair, Pump Replacement, Plumbing, Structure, & Stone Work MAINTENANCE: Algae Control, Start-up, Shut-down, Maintenance Contracts available,all Water Feature needs
    Swimming Pools, Saunas, Hot Tubs, Bath Tubs, Swimming Lessons, ect.

    Contact information

    1380 N. Highway 89, Mapleton, UT 84664

    www.utahponds.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 6:00 PM